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Wednesday Concurrent Sessions
On Wednesday, there are two time slots for Concurrent Sessions.
10:00 a.m. - 11:15 a.m.
11:30 a.m. - 12:45 p.m.
Sessions fall into the various Conference Tracks. To find out how to maximize your recertification credits for each track, go to the Recertification Information page.
| Employment Track |
Crisis Communication
Workplace Application: This presentation provides tools to develop positive themes and messages you can employ during an organizational crisis.
In this age of instant mass communication, the long-term survivability of a business entity is often dependent not on what crisis occurred, but rather, on how information about the incident was communicated. This session will enable and empower you to develop positive and effective communication with the media, the public and employees during critical situations.
Presenter: Jeff Lanza, FBI special agent (ret.), owner and president, Communication Dynamics, Prairie Village, Kan.
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Become a Talent Magnet: How To Entice, Endear and Engage Top Talent
Workplace Application: This session will help you to leverage your recruitment efforts by more effectively attracting talented workers.
In this high-content, high-participation session, Sandy Asch offers out-of-the-box methods to attract top talent without breaking the bank. Take away practical tools and ideas to persuade the best candidates to CHOOSE your company, learn the secrets to crafting a job posting that gets results, develop a career web page that sizzles and produce a recruitment video that hooks prospects right away.
Presenter: Sandy Asch, MAOM, principal, Alliance for Organizational Excellence LLC, San Diego, Calif.
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I Need It NOW: Transferring Knowledge Through Training Partnerships
Workplace Application: Learn how you can effectively accelerate the learning process on a limited budget with a unique tool—the Community of Practice.
As technology soars and skill sets lag while training budgets diminish, training challenges that dramatically affect productivity grow exponentially. This case study will illustrate how large consumer products companies, technology suppliers and equipment manufacturers joined together in a training partnership to improve their plant’s training issues as well as the industries with limited resources. You will also walk through the steps in a template that you can apply in your own organization.
Presenter: Nancy Cobb, president, Partners in Possibilities, Western Springs, Ill.
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How To Hire a Frontline That Won’t Flatline
Workplace Application: This session will focus and refine your hourly employee recruiting, hiring and retention systems to reduce costly employee turnover as well as boost productivity and profitability.
To succeed in today’s hyper-competitive business climate, the one critical task you must get right is how you attract, hire and retain the best frontline employees. And the only proven, reliable way to do that is to “hire tough so you can manage easy.” This program delivers the proven best-practice tools and techniques you need to hire the top-quality hourly staffers you need.
Presenter: Mel Kleiman, CSP, president, Humetrics, Sugar Land, Texas
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The Levity Effect: Why It Pays to Lighten Up
Workplace Application: The Levity Effect gives you the reasons, methods and permission to inject fun and humor into your work culture.
Scott Christopher shares the data revealing remarkable returns on fun and humor in business: that leaders who are light-hearted earn more than their peers; that entertaining workplaces have more loyal employees and customers; and that associates who are considered more humorous are more likely to get promoted. This often hilarious session not only teaches you something practical, but practices what it preaches.
Presenter: Scott Christopher, director, speaker/training, Carrot Culture/OC Tanner, Salt Lake City, Utah
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| Employment Law and Legislative Track |
NEW! HR's Critical Role in Challenging Times
Workplace Application: This workshop will identify key actions you can take to engage senior management in addressing the challenges resulting from a difficult economy, support employees during organizational changes and focus the organization on preparing for the future.
HR can have a real impact when employees and employers are battered by the downturn in the economy. Senior managers look to HR to provide early input, identify trends and mitigation plans, and coach managers to respond effectively to difficult situations. You are in a unique position to identify many of the challenges and determine strategies to minimize the impact. These include communication plans that keep employees informed, providing benefits that address employee needs during an economic downturn, alternatives to layoffs that retain employees, implementing layoffs to minimize negative impacts on remaining employees, recruiting strategies for difficult to fill positions, and planning for the economic recovery.
Presenter: Marla Bradley, CEO, Bradley Lambert, Inc., Los Angeles, Ca.
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Negligent Hiring Mock Trial Demonstration: HR in the Hot Seat
Workplace Application: Learn best practices when it comes to due diligence in hiring and employment background screening.
Lawsuits for negligent hiring are among the fastest growing area of personal injury litigation today. In this session, you will act as a juror in a negligent hiring mock trial demonstration, featuring opening statements, cross-examination of an HR professional, closing arguments, jury instructions and a jury verdict—an educational episode of “Law & Order.”
Presenter: Lester S. Rosen, attorney-at-law, Employment Screening Resources (ESR), Novato, Calif.
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I-9 Compliance, E-Verify and State Immigration Laws: Issues and Strategies
Workplace Application: This session will focus on the hot immigration-related issues that HR should focus on as part of due diligence in any corporate transaction.
Employer exposure to immigration-related sanctions is greater than ever, placing you on the front lines of ensuring compliance. This program will address the federal emphasis on criminal enforcement, state immigration laws, the pros and cons of eVerify, eVerify for government contractors effectively I-9 compliance, social security “No-Match” letters and immigration-related issues that HR should focus on as part of due diligence in any corporate transaction.
Presenter: Eric Bord, partner, labor and employment practice, Morgan, Lewis & Bockius LLP, Washington, D.C.
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| Skill Development |
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HR's Critical Role in Challenging Times
Workplace Application: This workshop will identify key actions you can take to engage senior management in addressing the challenges resulting from a difficult economy, support employees during organizational changes and focus the organization on preparing for the future.
HR can have a real impact when employees and employers are battered by the downturn in the economy. Senior managers look to HR to provide early input, identify trends and mitigation plans, and coach managers to respond effectively to difficult situations. You are in a unique position to identify many of the challenges and determine strategies to minimize the impact. These include communication plans that keep employees informed, providing benefits that address employee needs during an economic downturn, alternatives to layoffs that retain employees, implementing layoffs to minimize negative impacts on remaining employees, recruiting strategies for difficult to fill positions, and planning for the economic recovery.
Presenter: Marla Bradley, CEO, Bradley Lambert, Inc., Los Angeles, Ca.
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Embrace Your Freakness: Perform at Your Best and Accelerate Your Success*
Workplace Application: This session will help you to perform at your best and accelerate your success by being remarkable.
Are you or your organization lost? Do you know what your “freakness” is? This session will help you and/or your team discover what makes you remarkable, what makes you memorable, and thus valuable. Learn what your freakness is and how to maximize it. Learn how to help others to develop their freakness.
Presenter: Frank Keck, director, Frankly Speaking, Shawnee, Kan.
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| Strategic Management Track |
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MEGA SESSION
Organizational Creativity, Disney Style
Workplace Application: Learn how the Walt Disney World® Resort fosters a collaborative environment that enhances creativity.
This session discusses the key components to nurturing a culture where new ideas and problem-solving options are openly expressed. Hear how the Walt Disney World® organization’s structural systems support the creative process and in doing so become productive. Explore how establishing the organizational identity keeps creative energy focused. Mr. Milligan will identify take-aways and action opportunities for making “magic” in your world.
Presenter: Scott Milligan, SPHR, business program consultant, Disney Institute, Lake Buena Vista, Fla.
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MEGA SESSION
Coloring Outside the Lines: Thriving from Change in the HR Profession
Workplace Application: This session will help you learn creative problem-solving techniques and real tools to driving change through the organization.
This session challenges you to step outside your comfort zone in positioning yourself more creatively to not just manage change, but to thrive from it! You must be creative and innovative. You must stay ahead of the marketplace. It’s about questioning the ‘norm’ and looking at a challenge from a different perspective. Jeff Tobe provides real tools to creatively thrive in a changing global market.
Presenter: Jeff Tobe, CSP, primary colorer, Coloring Outside the Lines, Trafford, Pa.
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Leading People Indicators: Building a ‘People Process’ Metrics System
Workplace Application: You will leave with tools and pragmatic insights that you can apply to establish clear predictors of future success for any people process, and ultimately for success of the enterprise.
At a time when all initiatives must contribute to bottom-line results, execution cannot fail. However, most groups will not know they’re failing until it’s too late. Via first-hand experience with interactive case studies and exercises, you will learn how to replicate world-class execution by leveraging human resources. Moreover, you will learn how to create, track and use leading people indicators, as well as what specific tactics can be used to drive people processes.
Presenter: Robert Evangelista, president, Business of Winning, Detroit, Mich.
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| Employment Track |
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MEGA SESSION
Championing Your Employees for Developing Your Human Assets
Workplace Application: This session will teach you what employees need and how to value your human assets.
You will learn to identify and use the methods by which staff receive and retain information, allowing for the accomplishment of the goal of high-quality services. In the midst of understanding how individuals take in information, you will be able to identify and understand the five most important traits that employees desire in an effective manager.
Presenter: Jon Walker, professional registered master trainer, J Walker Enterprises, Fresno, Texas
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The Future of Online Recruiting: Why Job Boards and Facebook Are Only Gateways to What Is Ahead
Workplace Application: This session will help staffing leaders plan for marketing their employment opportunities by looking at how today’s and tomorrow’s media can and should be used.
In this highly interactive, humorous presentation, Steven Rothberg will compare the history of consumer marketing with the marketing of employment opportunities and then provide attendees with a vision for what lays ahead for those who need to know which recruitment advertising opportunities make the most sense today and tomorrow.
Presenter: Steven Rothberg, president and founder, CollegeRecruiter.com, Minneapolis, Minn.
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Performance-Based Hiring: A Business Process for Hiring Top Talent
Workplace Application: Performance-based hiring offers companies an end-to-end hiring process for sourcing, assessing and recruiting top talent that can be used from entry-level to executive positions.
Finding and hiring top people is different than finding and hiring average people. Performance based hiring provides companies a means to separate the two. It consists of a compelling job, a targeted consumer-marketing approach to sourcing, the use of a two-question performance-based interview, a formal evidence-based debriefing and assessment process, and a consultative career management approach to recruiting.
Presenter: Lou Adler, president, The Adler Group, Irvine, Calif.
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Online Training That Works: Engage and Educate Your Remote Audience
Workplace Application: This session will help you learn to conduct live virtual training events that are engaging and empowering for your learners.
Transitioning from the classroom to live web based training can be challenging. Sheri Jeavons will discuss ways to reorganize your content using the PIE (persuade, inform, educate) format. You will learn how to adapt your existing training and delivery style to the virtual world, how to incorporate interaction, set guidelines for focused participation, techniques to handle questions remotely, and how to make the most of your time online.
Presenter: Sheri Jeavons, president, Power Presentations, Inc., Brecksville, Ohio
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NEW! HR Bloggers: Who are these people and why should I care?
Workplace Application: Attend this session and learn from a panel of HR bloggers about why they blog, what they blog about and why you as HR leaders should be paying attention.
This panel, moderated by SHRM C.O.O. China Gorman, will introduce you to HR practitioners who create valuable communities of professional interest online through blogs, twittering and other social media avenues. The panel will include HR practitioners and consultants who are active bloggers and who use the Internet to add value to their organizations and practices. Come and learn how social media can have a positive impact on your organization and how you can get started.
Facilitator: China Gorman, chief operating officer, SHRM, Alexandria, Va.
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Easing the Pain of Downsizing
Workplace Application: Attend this session and learn how to “ease the pain” of downsizing from three perspectives: your departing employees, your “Employer Brand” and HR itself.
Downsizing has become a common management tool…in both good and bad economic times. Beyond those who are directly downsized, it is now widely recognized that how we implement these difficult actions will directly impact an organization’s “employer brand” and on-going business sustainability. In this session you will hear about best practices and trends to effectively plan and implement workforce reductions in a manner that ensures that you handle separations with care and sensitivity and, equally important, considers short- and long-term business needs, including the retention and engagement of critical talent. Insights will also be shared in the latest trends in severance and separation benefits.
Presenters: Barbara Barra, Lee Hecht Harrison Executive Vice President – U.S. Operations and Jonathan Siegal Esq., partner, Jackson Lewis, LLP
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| Employment Law and Legislative Track |
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The Changing Employment Legal Landscape in a New Presidential Administration
Repeated from Tuesday at 2:15 p.m.
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We Won Our Discrimination Lawsuit—Why Did We Pay Six Figures in Damages?
Workplace Application: This session combines the best practical advice and strategies for you to reduce the now monumental risk associated with the recent trend of retaliation claims.
What do you get when you mix best employment practices and the law with some humor? A comprehensive understanding of what may become one of the most expensive mistakes an employer can make: RETALIATION. In this interactive session, you review the current case law, define what retaliation means, examine and discuss the risk associated with an increase in retaliation claims, and what you can do to minimize this risk by recognizing retaliation red flags.
Presenter: Dana M. Cotham, Esq., president, attorney at law, CBA Enterprises, Las Vegas, Nev.
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Understanding and Managing the FMLA: Taking the ‘Bull’ by the Horn
Repeated from Tuesday at 7:00 a.m.
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| Skill Development Track |
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MEGA SESSION
Change Is Inevitable, Suffering Is Optional
Workplace Application: This session will provide you with an understanding of why change is so upsetting to most employees and ways to support the organization through the cycles of change.
Change has a bad reputation; it is time to start telling the truth about it. Most of us change enthusiastically when it is our idea. It is change that is imposed upon us that creates problems. In this lively and laugh filled session, you will explore how to be a leader (whether or not you are in management) in the midst of unsettling change and how to help others to embrace change as a constant and necessary part of life.
Presenter: Silver Rose, chief focusing officer, Silver Rose Enterprises, LLC, Martinez, Calif.
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Speak To Be Heard! Influencing Others To Take Action
Workplace Application: This session will heighten your awareness of how your listeners perceive you, give you practical skills and techniques to enhance your communication behavior, increase your visibility, boost your credibility and get people to act on what you have to say.
Without effective communication, your company inhibits its maximum potential to increase sales, cultivate long-term relationships, and prevent misunderstandings in the workplace. Whether preparing for a meeting, face-to-face conversation or presentation, how you communicate determines the amount of influence you have and results you achieve.
Presenter: Stacey Hanke, communication skills expert, author and speaker, Chicago, Ill.
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Moving from an HR Administrator to a Key Player on the Field
Workplace Application: This session will help you learn how to move from an HR administrator to a key business ally in your company.
Get off the bench of being just a Human Resource Administrator! Become a strategic business ally by using influence and trust to impact operational performance. You will discover how to add ROI and value back to the organization by combining goals, policies and practices into consistent, repeatable and sustainable sequences to accomplish desired results within your organization. Take away key characteristics of an HR business ally that will transform your position on the team and ensure you a key position on the playing field.
Presenter: Gregory Marrufo, senior director of ISD human resources, Wal-Mart Stores, Inc., Bentonville, Ark.
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| Strategic Management Track |
Recognition ROI 3: Measuring Employee Recognition for Maximum Results
Workplace Application: This session will provide you with processes to validate the importance of employee recognition.
How do you get employee recognition viewed as an investment rather than an expense? What does it take to get senior leader buy-in? The key is turning the soft stuff into hard numbers. Everyone wants to know the ROI of recognition. You will learn essential principles, gain practical insights and came away with helpful tools for working your organization’s Recognition ROI 3: Return on Individual, Return on Intangible, and Return on Investment.
Presenter: Roy Saunderson, president, Recognition Management Institute, Montreal, Canada
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Engaging a Multigenerational Workforce: The Why and the How
Repeated from Monday at 2:00 p.m.
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The Iceberg Is Melting: How’s Yours?
Workplace Application: This session will help you “take a pulse of your organization” by examining and exploring the change process and the vital role that you play today.
In today’s competitive environment, change is constant and inevitable. As HR professionals, we’re in a unique position to drive that change. In this session, based on the best-selling book, Our Iceberg Is Melting, by John Kotter and Roger Rathgeber, you’ll learn the three drivers of change, explore the change process, take a reading of your organization’s iceberg and learn how to apply one of the several steps in your organization.
Presenter: Michele Ruppal, president, HR Strategies & Solutions, Plymouth, Mich.
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