By Peter G. Dominick, Ph.D.
This case provides an opportunity to look at how several different factors interact to affect conflict and team performance. These include contextual issues like a merger, cultural values and physical location. They also include team dynamics and leadership and, last but not least, intrapersonal and interpersonal needs and concerns. Remind students that the case is presented largely from the perspectives of the Americans involved. Download both the instructor’s manual and the student workbook. A PowerPoint presentation is also available to supplement the instructor’s manual.
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