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SHRM Elements for HR Success Competency Model
SHRM Elements for HR Success Competency Model includes one technical competency and eight behavioral competencies. The technical competency, Human Resource Expertise and Practice, is the most fundamental requirement for HR Professionals.
Click on any competency title to access that full competency.
Click here to access the full competency model. |
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| The eight behavioral competencies, listed and defined below, allow human resource professionals to leverage their technical competence to contribute to organizational success. |
- Relationship Management—the ability to manage interactions with and between others with the specific goal of providing service and contributing to organizational success.
- Consultation—the art of providing direct guidance to organizational stakeholders (e.g., employees and leaders) seeking expert advice on a variety of situations or circumstances.
- Leadership and Navigation—the ability to direct initiatives and processes within the organization with agility and to gain buy-in from stakeholders.
- Communication—the ability to effectively exchange and create a free flow of information with and among various stakeholders at all levels of the organization to produce impactful outcomes.
- Diversity and Inclusion—the art of managing human resources both within and across borders and cultures.
- Ethical Practice—the integration of core values, integrity and accountability throughout all organizational and business practices.
- Critical Evaluation—skill in interpreting information (e.g., data, metrics, literature) to determine return on investment (ROI) and organizational impact in making business decisions and/or recommendations.
- Business Acumen—the ability to understand business functions and metrics within the organization and industry.
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| **This competency model is designed for developmental purposes only and is intended as a resource for HR professionals** |
How to read the full competency model
Each competency has five distinct components:
- Title. A distinct competency title
- Definition. A one-sentence-long overall definition
- Sub-Competencies. Competencies related to and/or subsumed by the relevant general competency.
- Behaviors. A list of defining behaviors that are demonstrated by individuals at the highest level of proficiency on the indicated competency
- Proficiency Standards. Standards for proficiency at the four career stages (entry, mid, senior, and executive). Each proficiency standard represents a behavioral standard in which an HR professional at the relevant level should engage to be successful.