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2011-2012 Human Capital Benchmarking: 6 Industries, 5 Geographic Regions, and 4 Employee Sizes 

   

 

By the Society for Human Resource Management

 

 

2012, 136 pages, Paperback

ISBN: 978-1-58644-254-5

SHRMStore Item #: 61.15013-2

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The purpose of SHRM® 2011-2012 Human Capital Benchmarking is to provide HR professionals and other business executives with the latest data related to key human capital measures. In business, where the need to measure is strong, benchmarking can help identify an organization’s human capital strengths and weaknesses, create a framework for managing change, and encourage employees toward continuous improvement.

Yet for some HR professionals, when it comes to measuring activities around human capital, concrete measures can feel elusive. Numbers that relate to the context of a specific business—particularly the same industry, employee size, and geographic location—are usually difficult to find. But it is precisely this organizational profiling that is most beneficial; it enables similar organizations to compare themselves to each other.

The 6 industries covered in this book are

  • Finance
  • Government
  • Health Care Services
  • High Tech
  • Manufacturing (Durable Goods)
  • Manufacturing (Non-Durable Goods)

Plus combined totals.

This book contains more than 40 metrics about human capital, evaluating such critical issues as

  • Annual Salary Increase
  • Cost-Per-Hire
  • HR Expenses
  • HR Outsourcing
  • HR Staffing
  • HR-to-Employee Ratio
  • Organizational Net Income
  • Positions Filled
  • Reimbursement Programs
  • Succession Plans
  • Target Bonuses
  • Time-to-Fill
  • Tuition/Education Expenses
  • Turnover Rate
  • and more

This are detailed enough to assist HR professionals in managing HR initiatives for their organization.
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 Table of Contents

Introduction

  • How to Use this Report
  • Methodology and Quality Control
  • Understanding the Data
  • Working with the Data
  • Regional Areas
  • Northeast
  • Southeast
  • North Central
  • Southwest Central
  • Pacific West

Human Capital Glossary of Metric Terms, Definitions, and Calculations

  • Statistical Definitions
  • Organizational Data
  • HR Department Data
  • HR Expense Data
  • Compensation Data
  • Tuition/Education Data
  • Employment Data
  • Expectations for Revenue and Organizational Hiring

Organizational Data

  • Table 1. Organizational Data: Revenue
  • Table 2. Organizational Date: Revenue per FTE
  • Table 3. Organizational Data: Net Income Before Taxes
  • Table 4. Organizational Data: Net Income Before Taxes per FTE
  • Table 5. HR Department Data: Total HR Department Staff
  • Table 6. HR Department Data: HR-to-Employee Ratio
  • Table 7. HR Department Data: Percentage of HR Staff in Supervisory Roles
  • Table 8. HR Department Data: Percentage of HR Staff in Professional/Technical Roles
  • Table 9. HR Department Data: Percentage of HR Staff in Administrative Support Roles
  • Table 10. HR Department Data: Reporting Structure for the Head of HR
  • Table 11. HR Department Data: Types of HR Positions Organizations Expect to Hire in 2011
  • Table 12. HR Department Data: Positions Included within the Organization’s Succession Plan
  • Table 13. HR Expense Data: HR Expenses
  • Table 14. HR Expense Data: HR Expense-to-Operating Expense Ratio
  • Table 15. HR Expense Data: HR Expense-to-FTE Ratio
  • Table 16. Compensation Data: Annual Salary Increase
  • Table 17. Compensation Data: Salaries as a Percentage of Operating Expenses
  • Table 18. Compensation Data: Target Bonuses for Nonexecutives
  • Table 19. Compensation Data: Target Bonuses for Executives
  • Table 20. Tuition/Education Data: Maximum Reimbursement Allowed for Tuition/Education Expenses per Year
  • Table 21. Tuition/Education Data: Percentage of Employees Participating in Tuition/Education Reimbursement Programs
  • Table 22. Employment Data: Number of Positions Filled in 2010
  • Table 23. Employment Data: Time-to-Fill (in days)
  • Table 24. Employment Data: Cost-per-Hire
  • Table 25. Employment Data: Average Employee Tenure (in years)
  • Table 26. Employment Data: Annual Overall Turnover Rate
  • Table 27. Employment Data: Annual Voluntary Turnover Rate
  • Table 28. Employment Data: Annual Involuntary Turnover Rate
  • Table 29. Expectations for Revenue and Organizational Hiring: Percentage of Organizations Expecting Changes in Revenue in 2011 compared to 2010
  • Table 30. Expectations for Revenue and Organizational Hiring: Percentage of Organizations Expecting Changes in Hiring in 2011 compared to 2010