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2010-2011 Human Capital Benchmarking: 6 Industries, 5 Geographic Regions, and 4 Employee Sizes 

   
 

 

By Society for Human Resource Management

 

2011, 136 pages, Paperback

ISBN: 978-1-58644-212-5

Item #: 61.15013

 

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The purpose of Human Capital Benchmarking is to provide HR professionals and other business executives with key human capital measures. In business, where the need to measure is strong, benchmarking can help identify an organization’s human capital strengths and weaknesses, create a framework for managing change, and encourage employees toward continuous improvement.

Yet for some HR professionals, when it comes to measuring activities around human capital, concrete measures can feel elusive. Numbers that relate to the context of a specific business—particularly the same industry, employee size, and geographic location—are usually difficult to find. But it is precisely this organizational profiling that is most beneficial; it enables similar organizations to compare themselves to each other.

The 6 industries covered in this book are

  • Finance
  • Government
  • Health Care Services
  • High Tech
  • Manufacturing (Durable Goods)
  • Manufacturing (Non-Durable Goods)

Plus combined totals.

This book contains more than 40 metrics about human capital, that evaluates such critical issues as

  • Annual Salary Increase
  • Cost-Per-Hire
  • HR Expenses
  • HR Outsourcing
  • HR Staffing
  • HR-to-Employee Ratio
  • Organizational Net Income
  • Positions Filled
  • Reimbursement Programs
  • Succession Plans
  • Target Bonuses
  • Time-to-Fill
  • Tuition/Education Expenses
  • Turnover Rate
  • and more

These are detailed enough to assist HR professionals in managing HR initiatives for their organization.
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 Table of Contents
Introduction

How to Use this Report

Methodology and Quality Control

Understanding the Data

Working with the Data

Regional Areas

Northeast

Southeast

North Central

Southwest Central

Pacific West

Human Capital Glossary of Metric Terms, Definitions, and Calculations

Statistical Definitions

Organizational Data

HR Department Data

HR Expense Data

Compensation Data

Tuition/Education Data

Employment Data

Expectations for Revenue and Organizational Hiring

Organizational Data

Table 1. Organizational Data: Revenue

Table 2. Organizational Date: Revenue per FTE

Table 3. Organizational Data: Net Income before Taxes

Table 4. Organizational Data: Net Income per FTE

Table 5. HR Department Data: Total HR Staff

Table 6. HR Department Data: HR-to-Employee Ratio

Table 7. HR Department Data: Percentage of HR Staff in Supervisory Roles

Table 8. HR Department Data: Percentage of HR Staff in Professional/Technical Roles

Table 9. HR Department Data: Percentage of HR Staff in Administrative Support Roles

Table 10. HR Department Data: Reporting Structure for the Head of HR

Table 11. HR Department Data: Types of HR Positions Organizations Expect to Hire in 2010

Table 12. HR Department Data: Areas of Outsourcing

Table 13. HR Department Data: Positions Included within the Organization’s Succession Plan

Table 14. HR Expense Data: HR Expenses

Table 15. HR Expense Data: HR Expense to Operating Expense Ratio

Table 16. HR Expense Data: HR Expense to FTE Ratio

Table 17. Compensation Data: Annual Salary Increase

Table 18. Compensation Data: Salaries as a Percentage of Operating Expenses

Table 19. Compensation Data: Target Bonuses for Non-Executives

Table 20. Compensation Data: Target Bonuses for Executives

Table 21. Tuition/Education Data: Maximum Reimbursement Allowed for Tuition/Education Expenses per Year

Table 22. Tuition/Education Data: Percentage of Employees Participating in Tuition/Education Reimbursement Programs

Table 23. Employment Data: Number of Positions Filled in 2009

Table 24. Employment Data: Time-to-Fill (in days)

Table 25. Employment Data: Cost-Per-Hire

Table 26. Employment Data: Annual Overall Turnover Rate

Table 27. Employment Data: Annual Voluntary Turnover Rate

Table 28. Employment Data: Annual Involuntary Turnover Rate

Table 29. Expectations for Revenue and Organizational Hiring: Percentage of Organizations Expecting Changes in Revenue in 2010 compared to 2009

Table 30. Expectations for Revenue and Organizational Hiring: Percentage of Organizations Expecting Changes in Hiring in 2010 compared to 2009