Diverse Teams at Work: Capitalizing on the Power of Diversity
By Lee Gardenswartz and Anita Rowe
2003, 259 pages, Paperback
SHRMStore Item #: 61.12501
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Now you can make diversity an asset, not a liability. This book is invaluable for manager, trainers, consultants, and HR professionals, Diverse Teams at Work, is an authoritative, how-to guide for team building into today's complex workplace.
Lee Gardenswartz and Anita Rowe make innovative contributions to both diversity and team dynamics and demonstrate how a wide range of diversity factors help or hinder teams.
The book distills the authors' 25 years of real-world experience in helping solve diversity and team-building challenges. Among the tools are:
- An analysis of how diversity shapes expectations and team behavior-from race, gender, age to subtler differences such as education, work function, and level.
- Processes for building teams.
- Guidelines for starting teams, integrating new members into the team, and diagnosing trouble spots.
- Key tips for resolving conflicts, solving problems, and making decisions.
Real-world examples of how diverse teams have built strong relationships, resolved conflicts, solved problems, and performed far more productively than homogenous work groups.
Fifty-six reproducible worksheets to guide introspection and discussion on the assumptions team members make about people and how those assumptions affect team relationships.
Read an Excerpt.