"Ahlrich's insights are exactly what you need to become a manager of choice -- the number one thing you can do to improve morale, productivity, and retention."--Bruce Tulgan, founder, Rainmaker Thinking, Inc., and author of Winning the Talent Wars and Managing Generation X
"A refreshingly genuine guide filled with contemporary examples and bottom-line outcomes. This book will play an important role in the development of current and future leaders."--Scott Cawood, Ph.D., SPHR, Vice President, Great Place to Work Institute
"At Southwest Airlines we lived the principle outlined in this book. By practicing relationship management, Southwest has been noted as a Best Place to Work, Most Admired, Employer of Choice. This is the real deal!"--Rita Bailey, CEO, QVF Consultants and former director, Southwest Airlines University for People
"One of the best books I have ever read for training and development managers. I honestly got a useful idea from every page."--Sid Tuchman, President, Tuchman Training Systems
"A practical guide that will introduce you to fresh, contemporary strategies. A 'must share' with your colleagues as you'll collectively reap the rewards of Ahlrich's wisdom."--Tom Boehner, Vice President, Human Capital, Tucker Rocky Distributing
"An indispensable guide to mastering the art and science of workplace leadership. Clearly demonstrates that creative, responsive managers are the key to corporate profitability."--Jerome O. Pitt, CEO, The Mediation Center Inc. and Smart Resolution Services, Inc.