September 2004 

HR MAGAZINE September 2004
Vol. 49, No. 9
Table of Contents

COVER STORY
Career Move. Working for outsourcing vendors may lead HR professionals to a more satisfying career.
Jennifer C. Berkshire

RECRUITMENT
Rude Awakening. Employers that have been treating job applicants poorly will need to change their ways.
Gene J. Koprowski

STRATEGIC HR
Must See (People Assets) Inside! HR helps companies get their people issues in order before divesting a piece of the company.
Robert J. Grossman

EMPLOYMENT LAW
Should Looks Count? When does concern with employees appearance become illegal discrimination?
Michael Barrier

DIVERSITY
Ready To Be Heard. Learn how to communicate with deaf and hard-of-hearing employees.
Kathryn Tyler

HR MANAGEMENT
Filling the HR Pipeline. Create a pool of internal talent to ensure a flow of successors to top HR spots.
Robert Rodriguez

HR AGENDA: COMPENSATION & BENEFITS
Money Talks. Explain compensation changes more effectively with these tips from experts.
Lin Grensing-Pophal

HR AGENDA: RETIREMENT PLANNING
Are You Sure Youre 404(c) Compliant? Navigate the voluntary safe-harbor provisions that protect 401(k) sponsors from fiduciary liability.
Diane Cadrain

COLUMNS & DEPARTMENTS

From The President: Regardless of outsourcing, effective human resource professionals will always be in. Susan Meisinger
From the Editors: Working at an outsourcing vendor; treatment of applicants; deaf employees. Adrienne Fox; Patrick Mirza; Julie Britt
HR Solutions: 401(k) Sign-ups, Health Absences, Leave Accruals. John Sweeney, Diane Lacy and Linda K. Anguish
Management Tools: Reflect Yourself. Reflecting a few minutes a day will keep you and your team on the right course. Jonathan Gosling and Henry Mintzberg
Legal Trends: Ten Ways To Sabotage Dispute Management.. Look atand avoidways to guarantee failure of an internal dispute resolution program. F. Peter Phillips
Future Focus: Age Groups Mostly in Accord Older and younger workers largely agree on job values, but tensions could arise. Jennifer Schramm
Executive Briefing: Succession plans need attention; companies outsource for varied reasons; few companies use executive severance policies; more.
HR Technology: Screening for Speedier Selection. If youre overwhelmed by online applicants, consider prescreening software. Drew Robb
Court Report: Lax policy enforcement leads to punitive damages; diagnosis alone does not prove disability; anti-union motivation influenced discharge.
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