“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” –William James
This training focuses on ways supervisors can work with their employees to resolve conflict in the workplace. It provides practical steps and techniques that everyone can learn.
The purpose of this presentation is to provide supervisors with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved.
This sample presentation is intended for presentation to supervisors and other individuals who manage employees that must be customized to include and match your own policies and practices. It is designed to be presented by an individual who is knowledgeable in both employee relations and managing conflict in the workplace.