Practitioner Experience
PESessions marked with this symbol are conducted by current or former HR practitioners.

Monday, June 23

7:00 a.m.–8:15 a.m.

10:45 a.m.–Noon

Master's Series, 1:45 pm-3:45 p.m.

2:00 p.m.–3:15 p.m.

4:00 p.m.–5:15 p.m.

Tuesday, June 24

Wednesday, June 25

Monday, June 23

7:00 a.m.–8:15 a.m.

Employment

 

MEGA SESSION

Follow the Retention Map: 10 Sequential, Breakthrough Strategies for Keeping Your Best Workers Longer

Workplace Application: This session will help you cut your turnover by leading a breakthrough, research-based approach.

 

This session provides 10 sequential strategies that cover why employees leave, why they stay, how you can build your competitive advantage, the unique role first-line leaders play, the most important retention skill employees want in their leaders…and more. Take home a plan you can use immediately.

 

Presenter: Richard P. Finnegan, president, Finnegan Mackenzie, The Retention Firm Longwood, Fla.

Rolling Out the Red Carpet for New Hires: How Effective On-Boarding Programs Can Improve Retention

Workplace Application: This session will provide the framework to an effective on-boarding program as well as provide tools that you can apply immediately.

 

Do you currently roll out the red carpet for new hires? Or does your organization mail an offer letter and then forget about the employee until their first day? In this session you will discover best practices that companies have implemented as part of their on-boarding programs as well as review the impact on the bottom line. You will receive no- and low-cost ideas that you will be able to implement immediately upon returning to the office.

 

PEPresenter: Venus M. Windmiller, SPHR, CCP, director of Human Resources, Practice Management Partners, Inc., Hunt Valley, Md.

 

HR and the Law

Jerks at Work

Workplace Application: This session will impart a set of steps and strategies to get work jerks to behave themselves or else show them the exit door without opening the litigation door.

 

Why don’t we just fire all work jerks? As tempting as this may be, it’s not so simple. Jerks may claim to be legally protected whistleblowers or in legally protected classes and assert discrimination and retaliation claims. They may be entitled to disability or other health-related protections or be covered under a collective bargaining agreement. You need your “A” game in dealing with such work jerks. This session will show you the way.

 

Presenter: Jathan Janove, partner, Ater Wynne, LLP, Portland, Ore.

Ann E. Employee V. You: Personal Liability and the HR Professional

Workplace Application: This interactive session prepares you to prevent litigation challenges by informing you of the issues affecting your personal legal liability.

 

“Could what I’m doing land ME in court?” You increasingly risk being named personally in employment law suits brought by disgruntled employees. Be aware of how your actions can subject you to liability as you go through the daily business of performance management, workplace investigations or requests for leave. This engaging program guides you to consider HR practices before you become the subject of a legal matter.

 

Presenter: Denise Kay, Esq., SPHR, human resources business partner, Employment Practices Solutions, Inc., Lakewood, Colo.

Recordkeeping in the 21st Century

Workplace Application: This session will help you manage the impact of technology and apply new litigation rules to workplace recordkeeping requirements and practices.

 

Should your company bother to digitize company records? Do recordkeeping laws apply to the myriad forms of electronic workplace communications outside the traditional personnel file? This program will review basic federal recordkeeping requirements and provide a basis for you to better manage employment records in the inevitable transition to electronic recordkeeping.

 

Presenter: James B. Thelen, Esq. attorney, Miller Canfield, Lansing, Mich.

 

Skill Development

 

MEGA SESSION

From Furious to Curious: Dealing More Effectively with Conflict and Negativity

Workplace Application: This session will help you create a more positive atmosphere in the workplace by showing you ways to face conflict and frustration.

 

This program is excellent for individuals who must solve conflicts and deal with frustration and negativity in the workplace. You will learn how to help yourself and others shift from furious to curious by seeing the role that blind spots play in influencing our judgments and creating misunderstanding. Learn how to encourage an atmosphere in which automatic, negative reactions to frustration are replaced with more constructive, less stressful responses to improve morale and colleague support.

 

Presenter: Madeleine L. Van Hecke, Ph.D., speaker and author, Open Arms Seminars, Elmhurst, Ill.

Effective Communication for Leadership and Professional Success

Workplace Application: This session will help you build and improve workplace relationships and ultimately become far more effective achieving the measurable results you require.

 

Diplomacy has been called the art of telling people to go to hell in such a way that they will actually look forward to the trip. We don’t advocate telling people to go anywhere like that. But this outstanding session shows you how to diplomatically and tactfully get what you want; and get people to look forward to whatever trip you’d like them to take on.

 

Presenter: Barry Maher, principal, Barry Maher & Associates, Helendale, Calif.

How Leaders Connect

Workplace Application: This session is designed to help you understand what makes a successful presentation and will give you tangible tools and techniques to improve the quality of your talks.

 

It is impossible to overestimate the role your presentation style plays in your success. What your listeners think of your ideas and organization is impacted by how they react to you as a speaker. In this session you will gain the knowledge and attitude you need to project the same level of confidence in your presentations as you do in your executive positions. You will walk away with a competitive edge in delivering impactful messages.

 

Presenter: Micki Lewis, senior consultant, Linkage, Inc., Lisle, Ill.

Memorable Mentoring: A Reflective Journey

Workplace Application: This session will provide a mentoring model and resources to be utilized as a leadership training module as well as guide you on how to establish meaningful learning partnerships to enhance professional evolution and future legacy.

 

This session examines mentoring as a value development and retention tool utilizing a practical mentoring model and self-reflective journaling to guide mentors and protégés in creating meaningful learning partnerships. You will learn the secrets of memorable mentoring and leave with an action plan to create your own HR legacy.

 

PEPresenter: David Pease, vice president, Human Resources and Staff Development, Sebasticook Valley Hospital, Pittfield, Maine

Take Down the Walls and Build a Raft Through Play*

Workplace Application: The work in this session will give you 10 key ways to increase fun, respect and productivity in the workplace.

 

You will have the opportunity to give your organization the wisdom of play to remove the walls and meet the challenges that are coming fast and furious in this decade. Using play, this session will show you 10 key ways to get everyone moving along and enjoying work more than ever. Be prepared to have some fun, take down a few walls and enjoy the ride. Easy application in your workplace is an added bonus.

 

PEPresenter: Barbara Brannen, CEO/Top Banana, Playmore, Littleton, Colo.

*Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Speak Like a CEO: Secrets for Commanding Attention and Getting Results

Workplace Application: This session will show you what it takes to speak like a leader, how to develop a compelling speaking style and what it means for your career.

 

To lead in an industry or profession, a leader must assume a speaking role. In survey after survey, the number-one skill determined to be indispensable to leaders is communication. In this session, you will find out that developing a compelling speaking style isn’t something that comes naturally—anyone can do it with practice and effort!

 

Presenter: Suzanne Bates, president and CEO, Bates Communications, Inc., Wellesley, Mass.

 

Strategic Management

 

MEGA SESSION

The ROPI Effect

Workplace Application: At the conclusion of this session, you will understand the essential dynamics and elements found in profitable organizations that succeed by focusing on their people as their competitive advantage.

 

In the same way that business leaders examine return on investment (ROI), you should be implementing the ROPI Effect (Return on People Investment). You oversee the largest expense category than any other department—people. Getting a 10 percent higher return on this investment can often mean the difference between profit and loss. This session discusses innovative ways of linking people and business—creating that special culture where profits happen because of a intentional, yet passionate focus on your people.

 

Presenter: Scott Cawood, vice president, Worldwide Human Resources, Synergy, Wilmington, Del.

 

Total Rewards

Fitness Simply: Banish the Bloat*

Workplace Application: This session will demonstrate easy exercise ideas, provide handouts and offer you fitness resource strategies to create opportunities that will encourage your employees to pay attention to their health.

 

No more boring meetings! Pump up the ROI of your organization’s human capital by encouraging good health: mind, body and spirit. Ms. Petras shares simple, practical and no-cost health tips to integrate throughout the day to reduce stress and revitalize energy. Discover the power of pure energy for yourself, share it with your people… and watch productivity soar.

 

Presenter: Mare Petras, chief energy officer, Fitness Simply, Sarasota, Fla.

*Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

(back to top)

Monday, June 23

10:45 a.m.–Noon

 

SENIOR PRACTITIONER SPOTLIGHT

 

SENIOR PRACTITIONER SPOTLIGHT

NEWLY ADDED     Life, Liberty and the Pursuit of Happiness

Workplace Application: Attend this session and learn about the culture behind one of the most recognized and respected companies in the world.

 

Google's free food for employees gets a lot of press, but what's much more interesting is how the culture really works, why hiring is the most important thing we do, and what's the philosophy and science behind it. The People Operations (née "HR") team aspires to not just serve "Googlers", but also to redefine how the function works.

Presenter: Laszlo Bock, vice president, People Operations, Google, Mountain View, Calif.

 

 

Employment

 

MEGA SESSION

Employment Branding: Branding Your Organization to Attract and Retain A-Level Talent

Workplace Application: This session will provide you with a synthesized understanding of employment branding as a recruitment strategy, eight steps to building an employment brand and the business case for employment branding.

 

Employers are forced to become creative when it comes to attracting/retaining A-level talent. Central to effective recruitment marketing strategies is the employment brand. This program will address the steps necessary to develop an employment brand and emphasize creative and strategic approaches to attract and retain the talent needed to accomplish key business objectives. You will be engaged, challenged and presented with ideas that can affect your organization immediately.

 

Presenter: Ryan Estis, VP and chief talent strategist, NAS Recruitment Communications, Minneapolis, Minn.

 

MEGA SESSION

Proven Ways to Retain Your Best Employees

Workplace Application: Learn a five-step process to create a work environment that attracts, retains and motivates your workforce.

 

Money may bring employees through the front door, but poor working environments drive them back out. Build a high-retention workforce that reduces employee turnover and helps people reach high levels of productivity leading to increased job satisfaction. This session will show you how to retain talented performers and transform the entire workforce into a high-retention culture. This session is packed with tips, ideas and easy-to-implement advice.

 

Presenter: Gregory P. Smith, president and lead navigator, Chart Your Course International, Conyers, Ga.

The Star Profile: Create Star Employees in 100 Words or Less

Workplace Application: This session will give you a right-brain tool for capturing what is most important about an employee’s performance and using it to make dramatic improvement in employer-employee relations.

 

A Star Profile is a concise word picture capturing management’s vision of the most important things employees do. You will learn how to create Star Profiles and use them to recruit more effectively, make better hiring decisions, give meaningful performance feedback and improve organizational culture.

 

Presenter: Jathan Janove, partner, Ater Wynne, LLC, Portland, Ore.

Violence in the Workplace

Workplace Application: You will develop and implement a violence-in-the-workplace program in your organization by using the tools and information presented during this session.

 

This presentation will examine workplace violence statistics and provide tools to implement a workplace violence policy and plan, along with tips for identifying signs of trouble.

 

You will also receive information on:

  • Program, policy and prevention ideas
  • Open communication and sensitivity training for employees
  • Prescreening and selection tips that lower the risk of negligent hiring
  • Risk and threat assessment information
  • EAPs and what they provide
  • Handling terminations to reduce the threat of violence

Presenter: Kathleen McComber, SPHR, senior director, University of Arkansas for Medical Sciences, Little Rock, Ark.

 

HR and the Law

Wage and Hour Compliance: Common Misconceptions and Errors

Repeated Tuesday at 4:00 p.m.

 

Workplace Application: This session will help you critically evaluate your payroll practices to better ensure that you do not run afoul of the federal overtime compensation rules and protect your organization from the risk of costly litigation.

 

This workshop will review common errors frequently made by employers regarding overtime pay compliance issues. Issues to be discussed include who is entitled to overtime pay, overtime exemptions, calculating overtime pay and capturing all “hours worked”. You can learn from mistakes encountered by others and significantly lessen the consequence of inadvertently allowing wrongful practices to continue.

 

Presenter: Robert A. Boonin, attorney/shareholder,Butzel Long, P.C., Ann Arbor, Mich.

Please Sue Me, 2008

Repeated Tuesday at 4:00 p.m.

 

Workplace Application: You will take away sample policies and procedures to get the highest ROI from employees and selling techniques to take the “please sue me” sign away from the decision makers.

 

In this session, Mr. Lott blends employment practices, humor and the law to simplify and make practical the answers to some of today’s toughest management issues. Updated for 2008, issues are covered from a very practical point of view, giving concrete examples, checklists and guidelines on how to deal with the frustration of employment law and still provide an atmosphere of harmony and productivity.

 

Presenter: Hunter Lott, director, PleaseSueMe.com, Rochester, Minn.

The Harassment Quiz

Workplace Application: This session will help you understand the legal parameters of sexual and other unlawful harassment, how diversity affects perceptions on what is harassment, and the key steps an employer should take to prevent harassment without making everything harassment.

 

This highly interactive session will provide a practical overview of behaviors and communications to be avoided. Mr. Segal will discuss alternative approaches for dealing with the perennial problem of workplace dating. He also will address the affirmative obligations with which supervisors should be entrusted. Special attention will be paid to how employers can and should extend their sexual harassment prevention systems to cover racial, ethnic and other forms of unlawful harassment.

 

Presenter: Jonathan A. Segal, Esq., partner, Wolf, Block, Schorr and Solis-Cohen, Philadelphia, Pa.

OSHA Inspections in the Real World

Workplace Application: You will take away specific, practical tips on how to survive OSHA inspections.

 

OSHA inspections are not fun, but they are a reality. Learn simple steps you can take on your next day back to work to better prepare for—or avoid— OSHA inspections. Discussion will address HR-related issues including handling complaints internally; OSHA’s most frequently cited standards; effective safety and health training; and audit reports as smoking guns.

 

Presenter: Neil H. Wasser, firm chairman, Constangy, Brooks & Smith, LLC, Atlanta, Ga.

 

International HR

Leadership without Borders: Successful Strategies from World Class Leaders

Repeated on Wednesday at 10:00 a.m.

 

Workplace Application: This session poses the question: What advice do successful global leaders have for future and current global leaders? Mr. Cohen distills the stories and practical insights as told by more than 200 global leaders.

 

The borders that exist today are not created by a lack of transportation or technology… they are created by a lack of human connections. The emergence of the knowledge economy demands that business leaders become global leaders. Successful global leaders are those with strategies for guiding and empowering a diversified workforce operating in different countries, cultures, and time zones so that they can maximize the returns from trading in a worldwide market with distinct local needs.

 

Presenter: Ed Cohen, senior vice president, Satyam Computer Services, Satyam School of Leadership, Hyderabad, India

Post-Deal HR Integration in the International Marketplace

Workplace Application: This session will help you evaluate your current capability in managing post-merger integration projects and enable you to bring current best practices to your function in the area of M&A.

 

The challenges of successfully integrating businesses remain remarkably consistent and are increasingly focused on one core ingredient— people. The focus of this session is to give you a more detailed understanding of people dynamics in transactions and the approach PricewaterhouseCoopers (PWC) has developed around post-merger integration. You will be taken through the most recent research on transactions, the methods PWC has developed and some case studies that highlight their approach, including the merger of Alliance Unichem and Boots.

 

Presenter: Ben de Haldevang, director, HR Transactions Service, PricewaterhouseCoopers (UK), London, United Kingdom

 

Skill Development

 

MEGA SESSION

Dealing with Negativity in the Workplace

Workplace Application: This session will teach you how to turn negative attitudes
into positive behaviors and problems into opportunities.

 

Negativism is a thief robbing life of adventure and joy affecting every institution of society. Not only do problem employees perform poorly, they make it tough for everyone else to do their jobs too. You’ll learn why people have bad attitudes and explore ways to head off conflict and confront people about their bad attitudes. Armed with information you glean from this session you’ll be on your way to finding win-win solutions that will have you and your colleagues working effectively— together.

 

Presenter: Steve Gilliland, CSP, president and CEO, Performance Plus Professional Development, Inc., Pittsburgh, Pa.

The Integrity Advantage

Workplace Application: Through real-world case studies, best practices and research from the Harvard Business School, this session will help you build a culture of integrity in your organization.

 

Mr. Gostick will challenge long-held assumptions of business—showing that many employees in our charge are on the proverbial edge of the cliff. While describing the characteristics consistently displayed by people with integrity, he helps you develop a values-based system of decision-making so you can enhance your personal reputation of integrity, identify integrity in new hires and current employees, and develop an ethical culture in your organization.

 

Presenter: Adrian Gostick, author and managing director, The Carrot Culture Group at O.C. Tanner, Salt Lake City, Utah

Surrounded by Geniuses: Unlocking Brilliance in Your Organization

Repeated on Tuesday at 10:45

 

Workplace Application: You will learn a clear and powerful framework for energizing your people, discovering brilliant ideas in the world around you and using them to make a real difference in the lives of all of your customers.

 

Business success means consistently tapping the talents and passions of your employees to deliver compelling value for those we choose to serve. Yet most companies and organizations haven’t got a clue about how to unlock the real genius in all of their employees. In this thought-provoking, practical and upbeat session, Dr. Gregerman discusses HR’s essential role in transforming your employees and your organization. So grab your curiosity and get ready to change the way you look at your colleagues.

 

Presenter: Dr. Alan S. Gregerman, president and chief innovation officer, VENTURE WORKS Inc., Silver Spring, Md.

Hangin’ Round the Barrel—How to Maximize and Manage Performance in the Corporate Environment*

Workplace Application: This presentation will help you learn the Purpose Center Leadership™ process for manifesting your intended level of greatness and helping others do the same.

 

“I’m still trying to decide who I want to be when I grow up.” I heard that statement one morning at a local meeting. The disturbing part was the individual who made the statement was in his sixties! He had completed 30 years of his professional life and yet had never decided what he was supposed to be doing. Now… imagine having this person working in your organization! You will learn the Purpose Center Leadership™ process for manifesting your intended level of greatness and how to use this process to coach those around you to a higher level of performance.

 

Presenter: Art Jackson, president and chief consultant, Eagles Nest Performance Management, Inc., Woodbridge, Va.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Managing by Instinct

Workplace Application: You will learn effective techniques for identifying and harnessing instinctive strengths to drive higher individual and group productivity and improve employee engagement.

 

Understanding the innate talents each of us has in the way we take action and get things done is the key to improving communication, increasing productivity and reducing stress in the workplace. This interactive session teaches you how to analyze your own instinctive make-up and the differing styles of others. Case studies and team-building exercises demonstrate how to leverage instincts to maximize group synergy and help employees achieve their full potential.

 

Presenter: David J. Kolbe, CEO, Kolbe Corp., Phoenix, Ariz.

More Conversations about Professionalism: What It Takes to be a Warrior at Work*

Workplace Application: This session will provide you with a clearer understanding of whether what you bring to your work measures up to the commitments that professionalism requires.

 

Last year, we began our conversation about what it takes to be a professional based on who we are, not what we look like or how we shake hands. This year, we continue looking at the attributes of the five commitments: to working for one’s self, to working for the organization, to maintaining the right attitude, to being competent and to being courageous. Using unconventional wisdom and self-examination, we continue the journey of becoming a warrior at work.

 

Presenter: Carol M. Merchasin, Esq., director, Law Works Training & Consulting, Philadelphia, Pa.

*Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Says Who? The Art and Science of Changing Minds

Workplace Application: This session will help you exert greater influence within your organization by understanding the different types of decision makers and which approach works best for each.

 

Do you ever wish you could just snap your fingers and people would agree with you? This lively, interactive program shows you how anyone can influence others more effectively if you know the right buttons to push. Using the latest psychological research and business studies, you will learn how to change people’s minds by going beyond the facts and speaking their language. This session provides practical insights you can put to work right away.

 

Presenter: Steve Hughes, president, Hit Your Stride, St. Louis, Mo.

The Bully and the Bottom Line

Workplace Application: This interactive session provides strategies for effectively dealing with bullies in the workplace.

 

When managers attempt to motivate employees through yelling, abusive behavior and intimidation, they negatively affect morale, increase turnover and lower productivity. Although bullying is not unlawful yet, the bully still creates tremendous risk. This information-packed session will explore how bullying behavior affects the bottom line and causes potential legal claims. You will gain practical tips on how to effectively stop bullying in the workplace.

 

Presenter: Allison West, Esq., SPHR, principal, Employment Practices Specialists, LLC, Pacifica, Calif.

 

Strategic Management

 

MEGA SESSION

Creating a Great Place to Work®: Lessons from the 2008 “50 Best Small and Medium Companies to Work for in America”

Workplace Application: Attend this session and you will understand the essential ingredients and framework for building a great place to work.

 

This session includes both individual and group learning experiences designed to create a great workplace, and spotlights the ways in which other companies have achieved this status. Mr. Adler will provide examples of workplace practices at “best companies to work for,” examine the business case for building and sustaining a great workplace, and suggest everyday strategies for building a strong foundation of trust between managers and employees.

 

Presenter: Hal Adler, president, Great Place to Work® Institute, Inc., San Francisco, Calif.

10 Things That Should Keep Diversity and HR Professionals Up at Night

Workplace Application: This interactive and provocative session will provide HR and diversity professionals with at least ten innovative strategies they must implement in order to prepare their organizations to compete in a more global and diverse world.

 

The United States is currently experiencing major shifts in its demographic landscape, its economic and political climate, and its business environment. These shifts bring both new opportunities and new challenges, all of which will require HR and Diversity professionals to build stronger links between the business cases for diversity, innovative strategies that enable organizational success, and the accountability measures that demonstrate value and impact. You will leave this session with new strategies and new ideas on engaging senior leadership, building a strategic business case for diversity and inclusion, establishing a pipeline of leadership capability, making the links between HR/Diversity strategies to business objectives, globalization strategies, and preparing to address other emerging issues such as healthcare, immigration, and religion/spirituality.

 

Presenter: Shirley A. Davis, Ph.D., director, Diversity Initiatives, Society for Human Resource Management, Alexandria, Va.

 

NEWLY ADDED     Designing and Driving a Corporate Social Action Program that Delivers for HR

Repeated Wednesday at 10:00 a.m.

Workplace Application: You will learn how to design and sustain innovative corporate social action programs through a review of best practices. This review will highlight the tools and analysis required to align programs with business strategy, measure program impact and communicate the results.

 

As corporations manage external demands to make a profit but do so without "being evil", human resource managers are quickly realizing the significance of corporate social action (CSA). Despite the media attention to CSA issues, many HR managers struggle to define their role and contribution to this issue. This session will address how to design effective CSA programs that engage employees and cultivate leaders.

 

Presenter: Ron Vassallo, managing director, International, CreateHope, Inc., Washington D.C.

 

Total Rewards

Compensation Update for HR Generalists

Workplace Application: Attend this session and learn everything you wanted to know about basic compensation without having to become an expert.

 

This session offers a basic overview of compensation in the HR function. Topics
include a quick overview of the basic fundamentals of compensation including: job analysis, job evaluation, market analysis, salary ranges, legal defensibility, incentives, pay for performance, merit pay, performance management, salary surveys and total compensation.

 

Presenter: Sharon Koss, SPHR, CCP, president, Koss Management Consulting, Seattle, Wash.

How Employers Can Convert Health Care Cost Into Health Care Value Using the Right Tools

Repeated Tuesday at 10:45 a.m.

 

Workplace Application: This session will provide a survey of health care cost containment tools, application of the tools and employer case studies effectively utilizing the tools.

 

The integration of cost containment tools such as health risk assessments, disease management programs, and benefit design tools can optimize the value of dollars spent within a health plan. You will learn how to effectively integrate these tools to engage employees as the ultimate consumer of health care as well as learn what outcomes and return on investment you should expect. This session will demonstrate how you can establish measurable benchmarks for employees and providers as well as highlight specific employer case studies.

 

Presenter: Nancy C. Blough, JD, MBA, executive vice president, American Health Data Institute, Fort Mill, S.C.

 

(back to top)

 

Noon–1:30 p.m.

Lunch in the SHRM Exposition

The Right Thing

Masters Series

1:45 p.m.–3:45 p.m.

Leadership as Collective Genius: Building an Innovative Team

Presenter: Linda Hill, Wallace Brett Donham Professor of Business Administration in the Organizational Behavior Area, Harvard Business School.

Sponsored by: SHRM Foundation

Monday, June 23

2:00 p.m.–3:15 p.m.

Employment

 

MEGA SESSION

Yes, But How? 12 ½ Ideas to Build a Culture Focused on Results, Relationships and Accountability

Workplace Application: This session shares practical ideas you can use to positively and proactively influence your organizations’ culture.

 

You know your organization’s culture needs to change and improve. Now what? This session shares ideas you can use and adapt immediately to become a hero in the hearts and minds of your customers and employees. A compelling culture is the intangible that separates you from your competitor in a world where product and services are interchangeable. Isn’t it time you stopped standing in the way of your own success?

 

Presenter: Randy G. Pennington, CSP, president, Pennington Performance Group, Addison, Texas

Counteracting Interpersonal Mistreatment and Workplace Harassment by Building a Culture Based on Respect

Workplace Application: You will learn how to strategically partner with organization management to counteract interpersonal workplace harassment by creating and sustaining a high-performance, respectful work culture.

 

To facilitate maximum employee involvement, organizations must provide a harassment-free work environment where employees are treated with dignity and respect from organization leaders, line supervisors and co-workers. The tenets of respect in the workplace— responsibility, ethics, support, policies, equality, culture and tolerance—will be presented along with specific action steps that you can take to improve your organizational culture.

 

Presenter: Patricia Meglich, assistant professor, University of Nebraska in Omaha, Omaha, Neb.

No Class or World Class: What Makes Your Web Site Critical to Your Hiring Strategy

Workplace Application: At the end of this session, you will able to assess if your online staffing process is capable of attracting and retaining high-performing candidates and to benchmark companies with the most effective virtual processes.

 

Potential employees’ interaction with your virtual content, work environment and career opportunities will increasingly determine whether they choose you or your competitor. This session will examine four critical factors that influence a candidate’s decision: target, engage, inform and respect. This session will draw upon and showcase successful online practices from the largest online firms (Fortune 500 list) and the Best Companies in America to Work For (Fortune and SHRM lists).

 

Presenter: Gerry Crispin, principal, CareerXroads, East Brunswick, N.J.

 

Sourcing Solutions in Today's Fragmented Media Reality

Workplace Application: This session will demonstrate with real life, tactical examples how cutting edge organizations are leveraging new media to hire great people.

 

In the old media world, recruitment advertising was about placing an ad in the local Sunday newspaper. Today, it is about utilizing a cross section of media to find the best talent available. The presenter will explore the changing media landscape in regards to recruitment communications. The session explores job boards, blogs, e-blasts, search engine optimization, virtual job fairs, text message communications, etc.

 

Presenter: Matthew Adam, vice president & talent strategist, NAS Recruitment Communications, Cincinnati, Ohio

 

HR and the Law

Caution! Using the Internet and Social Networking Sites to Screen Applicants

Workplace Application: Learn how to navigate through legal and practical roadblocks when using search engines or social networking sites such as MySpace or Facebook to screen applicants.

 

This session will examine the pros and cons of using MySpace and Facebook, including privacy and discrimination issues. Through case studies and viewing Internet sites, you will visually see how these sites work, what you may find and the potential legal landmines and practical risks involved.

 

Presenter: Lester S. Rosen, attorney-at-law, Employment Screening Resources (ESR), Novato, Calif.

The Employee Handbook—Every Word Counts

Workplace Application: This program is designed to help you get the most out of your employee handbook while avoiding liability.

 

Employee handbooks can be powerful tools for communicating policies and administering employee relations; however, they also can be a source of employment law liability. The presenters will offer helpful advice on deciding what to include in (and delete from) your employee handbook and will discuss new policies that you should consider adding or revising, including those involving e-mail, voicemail, blogging, cell/camera phone and electronic communication policies; weapons and dress code policies; confidentiality policies; and many other new workplace regulations.

 

Presenters: Daniel Halem, Esq., partner, Proskauer Rose LLP, New York, N.Y.; and Allan Weitzman, Esq., partner, Proskauer Rose LLP, Boca Raton, Fla.

Legal Minefields in EEO Investigations

Workplace Application: This session will focus on the most common good-faith mistakes made by new HR professionals when trying to navigate EEOC investigation minefields.

 

In litigation, plaintiffs’ lawyers often attack not only the alleged wrong, but also how the employer responded as soon as they became aware of it. As a result, investigations conducted by HR often share the litigation spotlight. This session will discuss what to do when an employee asks you not to investigate, how to respond to a witness who refuses to cooperate, and how to take corrective action without admitting that there has been any unlawful conduct.

 

Presenter: Jonathan A. Segal, Esq., partner, Wolf, Block, Schorr and Solis-Cohen, LLP, Philadelphia, Pa.

ADA Made Easy: Untangling the Web

Workplace Application: This session will provide you with the education and motivation necessary to embrace people with disabilities in the workplace.

 

This interactive overview of the ADA will be presented in straightforward terms. It will address who is covered, reasonable accommodation issues, employer responsibilities, recruiting, hiring, retaining, return-to-work policies, attitudinal workplace barriers, communication, assistance dogs and most importantly, will provide the inspiration for you to implement what you learn.

 

Presenter: Glenn McIntyre, co-founder/primary speaker, McIntyre & Associates, Camarillo, Calif.

 

International

Winning the Talent War in China—A Multinational Company Approach

Repeated on Wednesday at 10:00 a.m.

 

Workplace Application: Learn about the Chinese labor market from one of the earliest HR practitioners in China. Mr. Li will share his insights into leveraging the cultural diversity in assessing, attracting and developing talents in global companies in China.

 

With more than 20 years of HR and business management experience in global companies, Mr. Li will share his unique view on the Chinese labor market. He will do an extensive review of the talent demand and supply dynamics in China, and analyze causes such as the birth control policy, aging population trend and the education gap, among others. Mr. Li will then share some best practices in talent management in China, including employer branding, sourcing, selection, outsourcing, mobilizing and retention.

 

PEPresenter: James Jianbo Li, vice president, human resources, Cisco Systems, Beijing, China

Discovering and Developing Talent in Global Organizations

Workplace Application: Gain insight on how to effectively foster global talent and growth within your own organization based on Wal-Mart’s successes, challenges and key learnings in global people development.

 

Learn how the nation’s largest private employer is using innovative ways to unleash the global talent within its associate base through improved training offerings, new career development initiatives and employee-focused programming. Ms. Chambers will share personal insights on the company’s successes, challenges, key learnings and opportunities for improvement as Wal-Mart strives to attract, retain and grow one of the world’s largest workforces.

PEPresenter: Susan Chambers, executive vice president, Global People Division, Wal-Mart Stores, Inc., Bentonville, Ark.

 

Skill Development

 

MEGA SESSION

Even Bald Guys Can Have a Bad Hair Day—How To Put Stress In The Past Tense*

Workplace Application: Attend this entertaining session and you will learn principles for managing personal and team stress to improve performance.

 

We all experience painful feelings such as anxiety, fear, resentment, anger, hurt and grief. It’s a natural part of being human. Pain signals the need for some kind of change in life—an attitude, a reaction, a behavior, a different choice. But excess stress reduces job performance and productivity.

 

In this program you will learn:

• Principles for managing personal and team stress to improve performance;

• Tips and tools for becoming more positive and encouraging with colleagues; and

• How to cultivate excellence in your professional and personal lives.

 

Presenter: Anne Barab, the Resilience Expert, Resilience Matters!, Dallas, Texas

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

MEGA SESSION

What To Do When People You Work With Drive You Crazy

Workplace Application: This session will help you understand the underlying reasons for difficult people, manage those difficulties, work productively with a diverse workforce and transform work misery into productivity.

 

If you feel like you’re about to hit your limit—or your annoying clients, coworkers or boss—this session gives you the essential, no-nonsense advice you need to negotiate conflicts, manage the drama, and turn misery into productivity! The world is full of difficult people. This program will help give you the attitudes and skills you need to resolve difficulties.

 

Presenter: Lynn Eisaguirre, J.D., president, Workplaces That Work, Golden, Colo.

 

MEGA SESSION

Storytelling and the Power of Stories in Creating Organizational Culture

Workplace Application: In this workshop you will learn about how to develop and better use stories to cultivate a culture that will engage your employees.

 

Stories are a powerful way of communicating and impacting organizational culture, and yet stories are rarely used to their full potential by HR professionals to achieve objectives. Join Dr. Robbins, a masterful storyteller, in learning how develop and better use stories to create open-minded, inclusive cultures that fully engage employees with the mission and vision of the organization.

 

Presenter: Steve Robbins, Ph.D., chief “What If?” officer, S.L. Robbins & Associates, Grand Rapids, Mich.

Strategic Writing: Quick, Clear, Concise*

Workplace Application: This session will help you reduce writing time by 25 to 50 percent and structure your documents to improve clarity and get action.

 

Would you like to write faster, clearer, more persuasively? This session will overview five steps in any writing project: proposals, policy statements, procedures, manuals, e-mails, or other correspondence. This session will help you analyze reader needs and interests, anticipate “problem” reactions, organize your ideas in the MADE Format®, develop a draft with idea wheels, and edit for conciseness and clarity. Results? Documents that get attention and action.

 

Presenter: Dianna Booher, MA, CPAE, president, Booher Consultants, Inc., Grapevine, Texas

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Five Ways to Increase Your HR Effectiveness Starting Today

Workplace Application: This session will help you enhance your personal influence with line managers and increase your HR results.

 

Want to be an influence leader? Or perceived as a business partner vs. an HR road block? Want to ensure your functional relevancy or enhance your personal performance? Ms. Russell, former QVC vice president, shares lessons learned from more than 20 years in management on both sides of the HR desk. She will show how you can increase your HR effectiveness immediately. Learn five uncommon practices that differentiate results, builds credibility and impacts careers.

 

PEPresenter: Nan S. Russell, president, MountainWorks Communications, Whitefish, Mont.

Punch Up Your Presentations

Workplace Application: During this session you will learn how to add spice to your presentations.

 

Do you bore people when you speak? Are you asked to deliver dull information? Are you challenged with presenting someone else’s material? Is your audience falling asleep watching your wordy PowerPoint slides? During this session, you will learn how to use props, stories, examples and drama to add spice and interest to business presentations.

 

Presenter: Regina Clark, CSP, owner, Left Brain Leverage, Goshen, N.Y.

Climbing the Ladder from Worker to Supervisor

Workplace Application: This presentation shows organizational leaders what they need to do to help new supervisors adjust to their role and learn important skills to succeed.

 

The job of a workplace leader is increasingly important and complex. The road to becoming a supervisor or manager usually starts with great technical performance as an employee. Technical skills and leadership skills are two different things. Good workers need help understanding the differences and acquiring a new set of skills.

 

Presenter: Mike Deblieux, president, Mike Deblieux Human Resources, Tustin, Calif.

Developing Mid-Level Managers Intentionally

Workplace Application: This session will help you develop programs to find and nurture entry-level employees within the organization and provide leadership training at an early age by explaining a successful model.

 

How many times have you promoted an entry-level employee to a management position because he or she was exceptional at the entry-level job? How many times has that been a mistake because management skills are different from the specific tasks previously mastered? Why not be intentional about succession planning at the entry level? This proven three-step program has successfully generated large returns with minimal investment.

 

PEPresenter: Valda Boyd Ford, CEO, Center for Human Diversity, and director of community and multicultural affairs, University of Nebraska Medical Center, Omaha, Neb.

Career Development as an Employee Value Proposition

Workplace Application: This session will help you understand why career development is important to employees and how to develop an effective program customized to the jobs in your organization.

 

Early- to mid-career employees want to be worth more tomorrow than they are today. Exit interviews and employee surveys show that a major reason for turnover is lack of development opportunities. This presentation will discuss the research linking retention to career development and provide a framework for creating an effective career development program. Case examples will be provided from companies that have implemented successful programs involving career paths, development plans and developmental resources.

 

Presenter: Mary Saily, CEO and executive consultant, HumanR, Inc., Herndon, Va.

 

Strategic Management

Accounting 101: How HR Professionals Affect the Bottom Line

Repeated Tuesday at 10:45 a.m.

 

Workplace Application: At the conclusion of this session, you will understand the income statement and balance sheet, and how you affect your company’s bottom line.

 

In this user-friendly introduction to accounting and financial statements, you will learn about the basic financial statements and how you affect the organization’s financial performance. This session will also cover accounting fundamentals and how you affect the bottom line. You will also understand revenue and expense recognition, as well as the current literature regarding the cost to hire and cost of turnover.

 

Presenter: Lawrence G. Singleton, Ph.D., CPA, associate professor of accountancy, The George Washington University, Washington, D.C., and president, Singleton Associates, LLC, McLean, Va.

Scorecards: How to Educate, Facilitate and Motivate

Workplace Application: This session will give you specific, measurable, attainable, relevant and timely methods for tracking and communicating business results.

 

One of the greatest challenges organizations face is maintaining a common business focus on improving results across all functional areas and levels, as well as communicating these said results to all involved. This interactive session outlines the process for developing, tracking, communicating and presenting workgroup business goals and objectives. You will learn the importance of a common business focus to organizational success through the development of a mission statement and specific, measurable business goals.

 

Presenter: Shane Yount, partner/senior consultant, Competitive Solutions, Inc., Alpharetta, Ga.

 

Total Rewards

Three Alternative Realities for Employee Benefits in 2018: Which One is Yours?

Workplace Application: This session will provide you with thought-provoking ways to strategically apply future benefit trends within your organizational context.

 

Mr. Kushner, SPHR, CBP, will present a glimpse into the future and boldly predict three alternative landscapes for employee benefits in 2018. This exciting futurist will outline likely changes in workforce demographics; the impact of globalization, public and tax policy shifts and cost ramifications; and the significant changes each will contribute to organizational effectiveness within the total rewards arena. Then, using effective organizational and HR strategies, the session concludes with plan design considerations and steps to properly position your organization for the future.

 

Presenter: Gary B. Kushner, SPHR, CBP, president and CEO, Kushner & Company, Portage, Mich.

What Employees Know Can’t Hurt You—Sharing Compensation Information with Employees

Workplace Application: This session will provide communication strategies and tools for talking to employees about compensation.

 

Many companies discuss the possibility of sharing the compensation plan with employees, but how many are really doing it? For those companies who do share compensation information, to what extent are they sharing and how many can prove the success of doing so? A case will be made for the immediate value of sharing this information with employees. You will learn best practices and walk away with actual tools that can be used in your environment.

 

Presenter: Rebecca J. Elkins, principal, Elkins Consulting, LLC, Dallas, Texas

Health Promotion and Wellness Programs: The Cure for Increasing Health Care Costs or Your Next Legal Claim?

Workplace Application: This session explores the important reasons employers are turning to wellness programs, and the emerging ADA, ERISA, state law and HIPAA issues that should be considered when implementing them.

 

This session is designed for those responsible for legal compliance and/or developing strategies for reducing employee benefit costs and improving employee productivity. The session provides the latest information, from a legal standpoint, of employee wellness programs and their effect on the workplace. You will be able to evaluate existing wellness programs or initiate discussion about the potential value of introducing them into your organizations. A basic understanding of federal EEO laws will enhance understanding of this session but is not required.

 

Presenters: Michael J. Lotito, partner, Jackson Lewis, LLP, San Francisco, Calif.; and Francis P. Alvarez, partner, Jackson Lewis, LLP, New York, N.Y.

 

(back to top)

Monday, June 23

4:00 p.m.–5:15 p.m

Employment

 

MEGA SESSION

Speaker Cancellation    Stop Fishing and Start Catching: Creating an Employment Brand that Produces World-Class Results

PEPresenter: Michael Parker, vice president of Human Resources, CLP Resources, Reno, Nev.

Workforce Readiness: Who Is Responsible?

Workplace Application: Attend this session and learn how you can use public workforce readiness and training systems to better prepare your organization for the future.

 

Mr. Ferraro will present information that gives you a better understanding of the available resources from the federal government. He will also provide examples of specific opportunities that influence and utilize public funds for workforce readiness and worker training in your organization. Workforce Boards and One Stop Career Centers will be reviewed to show how they can assist you in finding qualified employees. You will walk away with a checklist of items to get you started in using the public workforce readiness and training systems that bring opportunities to your organization, and to help better prepare the future workforce.

 

Presenter: C. Michael Ferraro, president/CEO, TRAINING SOLUTIONS, Inc., Chantilly, Va.

Fire Before You Hire—Aligning Strategy and Values with a “Lean” Culture

Workplace Application: For the first time, this session will apply “lean thinking” and Six Sigma theory to flawed hiring processes, and will compare cross-functional metrics from finance and operations to define how success is measured.

 

Organizations are crippled by new hires who are not aligned with the organization’s core values. In this executive session, we first deconstruct failed past strategies, and look at promising new ideas that appear to be producing results. Mr. Ahlrichs will share fresh data and recent case studies from the front lines of the talent wars. He will use “lean thinking” methods to look at values alignment from several viewpoints—operations, finance and, of course, HR.

 

Presenter: Karl Ahlrichs, principal, ExpertSpeaks, Carmel, Ind.

From Design to Delivery: Performance Improvement That Works

Workplace Application: This session will provide new perspectives on improving performance within organizations and will share strategies for diagnosis, design, delivery and evaluation of performance improvement initiatives.

 

When it comes to performance improvement, there are thousands of possibilities; however, limits on time, money and expertise create real-world barriers to success. This interactive session will give you a fresh perspective on choosing, designing and delivering training and other performance improvement initiatives that will yield stellar results. By sharing best practices, success stories and lessons learned the hard way; you’ll learn innovative strategies and leave with tools that are ready to use in your unique environment.

 

Presenter: Laura C. Ford, principal partner, New Avenues, Inc., Moline, Ill.

Psych 101 for Managers—Four Steps to Successful Employee Relationships

Repeated Wednesday at 11:30 a.m.

 

Workplace Application: This insight into human nature will enhance all of your workplace relationships—with staff, with peers and with your own supervisor—and make your job easier, and your people more productive.

 

People change jobs all the time. And they typically don’t leave their company, they leave their manager. Why? One major reason is the huge disconnect between what managers believe is important and what their employees actually consider important in the manager–employee relationship. By using a simple and practical four-step process to focus on what people want and capitalize on their strengths, many of the issues you face as a manager will simply go away.

 

Presenter: Mike Winstanley, president, winTrain Consulting LLC, Farmington Hills, Mich.

Hiring Missteps: What You Don’t Know Will Hurt You

Workplace Application: This session will help you evaluate your hiring practices on how well you understand and address what candidates want in the hiring process—and in the job.

 

Candidates do not have to accept every job offer—so what will make them take yours? Dr. Erker will discuss insight gained from 30 candidate interviews and a survey of 3,700 job seekers about what candidates really think about the hiring process and what keeps them from accepting an offer. This session will cover how job motivations differ by generation, candidate’s six biggest pet peeves and how you can address these issues in your organization.

 

Presenter: Scott Erker, Ph.D., senior vice president, Selection Solutions, Development Dimensions International, Inc. (DDI), Bridgeville, Pa.

Help Boomers to Discover Their Strengths—and Stay Engaged at Work

Workplace Application: In this session, you’ll learn about the vital link between helping employees discover their strengths, and keeping them engaged throughout the stages of their career.

 

How can you help Boomers rediscover their strengths, and use those strengths in your organization? This session cuts through the HR buzz to identify 24 character strengths that contribute to organizational performance. You’ll learn about a free online assessment you can use to bring out the best in your employees and uncover a new language and mindset for thinking about what your people do best. Most important, you’ll get the tools and techniques you need to put this to work in your organization right away!

 

Presenters: John Nelson, co-author What Color Is Your Parachute? For Retirement, Madison, Wisc.; and Deb Pinger, executive director, VIA Institute on Character, Cincinnati, Ohio

Workplace Violence Prevention: A Complete Initiative

Workplace Application: This session will help you prevent violence in your workplace by putting an early warning, reporting and intervention mechanism in place.

 

Although there is much literature dedicated to uncovering and understanding perpetrators, many of the people responsible for the violence simply fall through the cracks, and their behavior is never addressed. This presentation will focus on the five components of a complete workplace violence prevention initiative, so you are not left wondering what to do to protect your employees and assets from violence.

 

Presenter: Dennis A. Davis, Ph.D., director client training, Ogletree, Deakins, Nash, Smoak & Stewart, P.C., Vista, Calif.

Building Awareness and Leadership Capability to Leverage Multiple Generations

Workplace Application: This session will help prepare you for workplace changes by examining and discussing the four generations in the workplace and their affect and implication on HR policies and day-to-day responsibilities.

 

Different generations have different lifestyles and different expectations. Managers must leverage diversity—through managing different types of backgrounds, experiences, genders, cultures and ages, and all within your organization’s policies and culture. Understanding the generational business case for your organization and building awareness among leaders is the first phase of our evolution at Cardinal Health.

 

PE Presenter: S. Jeanetta Darno, SPHR, associate vice president, Office of Diversity, Nationwide, Columbus, Ohio

 

HR and the Law

Hit Send! 50 E-mail Traps that Make the “E” Stand for Evidence

Workplace Application: This session immediately helps you build the skills you need to create legally safe and effective business e-mails and strategic retention policies while avoiding individual and organizational liability.

 

This highly interactive, skill-building session will immediately heighten your awareness of the 50 most common liability traps when it comes to turning ‘e’lectronic mail into ‘e’vidence that can create expensive and embarrassing personal and organizational liability. Master the critical practical skills regarding “what” and “never” to write for all stages of the employment life cycle: from hiring, promoting, managing performance, harassment, discrimination, leaves, accommodations and terminations. Understand strategic record retention practices with the law to ‘e’scape court!

 

Presenter: Mindy H. Chapman, Esq., president, Mindy Chapman & Associates LLC, Chicago, Ill.

Is Beauty In the Eye of the Employer? Appearance Discrimination in the Spotlight

Workplace Application: This presentation will summarize the parameters of workplace dress codes and appearance and then analyze some of the recent lawsuits that have been filed in this evolving area—so you can learn from the mistakes of others.

 

Employers can no longer assume that protected categories include the standard list. Today, many states and localities have adopted their own rules that protect workers from bias on the basis of a much broader list—and many courts and legislators are evaluating the concept of appearance discrimination. Obesity, facial jewelry, tattoos and make-up are just a few topics that will be discussed during this important presentation.

 

Presenter: Joseph L. Beachboard, shareholder, Ogletree, Deakins, Nash, Smoak & Steward, P.C., Torrance, Calif.

Three…Two…One… Countdown to Change: Immigration Reform in the Workplace

Workplace Application: This session will help you comply with the many changes resulting from immigration reform, including verification of worker eligibility, global employee movement, safe harbor practices and appropriate document retention policies.

 

ICE…DHS…I-9…Fines? Keeping you awake at night? Comprehensive immigration reform abounds and promises to change forever the workplace as we know it. Electronic worker verification will replace current paper systems. Increased civil and criminal penalties will target fraud and police compliance. This session will provide you with the guidance, tools and resources you need to navigate these changes and ensure compliance.

 

Presenter: Stuart A. Brock, CCM, J.D. attorney, Womble, Carlyle, Sandridge & Rice, PLLC, Charlotte, N.C.

Privacy and Technology in Today’s Workplace

Workplace Application: This session will provide an overview on privacy regulations, standards and trends, and provide effective approaches for those dealing with technology and privacy-related issues.

 

This presentation will discuss such topics as the use and surveillance of company technology, including e-mail, voicemail and the Internet; the protection of personal information; pre-employment medical exams and background checks; and romantic relationships in the office.

 

Presenters: Anthony J. Oncidi, partner, Proskauer Rose, LLP, Los Angeles, Calif.; and Tonya L. Forsheit, partner, Proskauer Rose, Los Angeles, Calif.

 

International

Global Talent Wars, Global Talent Management: How IBM and the World’s Leading Companies Are Winning the Battle

Workplace Application: This session will help prepare those tasked with talent management, leadership, and talent development to embrace the opportunities presented by globalized talent markets and increase HR ROI through enhance process and policy execution in your organization.

 

This session will examine how some of the world’s best talent factories (IBM, GE, Colgate, Yahoo, etc.) as well as nimble smaller competitors are responding to these challenges. This session looks at the development of global human capital supply chains, talent management, talent development leadership development structures and applies real-life lessons that can be used for any size organization looking to enhance this more strategic of HR functions.

 

Presenter: Russell M. Klosk, senior managing consultant, IBM, Fairfax, Va.

Stop Global Whining: The Art and Science of Creating a Culture of Accountability

Repeated Tuesday at 2:15 p.m.

 

Workplace Application: This workshop is designed for the courageous leader who is willing to lead the charge for requiring “nice” in the globally diverse workplace.

 

Why are the naysayers, grumpies, toxins and bullies affecting the workplace? The success of your company is dependent upon your employees buying into your core values. It’s easy to hold people accountable for producing widgets. It’s difficult to measure and manage behaviors. Until now! Establishing a culture that is accepted by all employees—local and international—is crucial to organizational effectiveness. In an increasingly global and diverse workplace, can we require employees to be positive, respectful, helpful, trustworthy and kind? Absolutely! This workshop will teach you how to create a civil, accountable work environment by implementing a three-step process. You will be able to analyze and define inappropriate actions and create behavior shaping performance expectations that can turn all your employees around (those based locally and internationally). The art and science of creating an international culture of accountability is simple. Clearly identify civility and accountability in measurable terms. Consistently communicate the consequences and effectively manage those who choose less-than-successful behaviors.

 

PEPresenter: Pamela C. Bezona, M.Ed., CPC, president, chief success officer, Performance eSource, Bothell, Wash.

 

Skill Development

 

MEGA SESSION

The Energy Bus Leadership Program

Workplace Application: This session invites you to get on The Energy Bus and earn powerful, practical strategies to enhance our productivity, profits and people.

 

Never before has energy been so important. It is the foundation of contagious leadership, positive employees, focused initiatives, sales growth, inspired customer service and team effectiveness. There is a huge gap between the results your leaders and employees are expected to deliver and the energy they possess to make it happen. The goal of this session is to close this gap and help your leaders, managers and employees fuel their life, work and teams with the energy to enhance personal and team success and performance.

 

Presenter: Jon Gordon, founder, The Jon Gordon Companies, Inc., Jacksonville, Fla.

 

MEGA SESSION

Talk Ain’t Cheap. It’s Priceless!—Connecting in a Disconnected World

Workplace Application: Attend this session and you will explore the forgotten skill of human conversation as the new/old way to forge relationships with all your stakeholders.

 

As connected as we are in our technology, we’re becoming more and more disconnected in our workplaces and home fronts. Without that connection, there is no energy of engagement. Discover the secret of viewing points, orange batons and little Davids in creating teams, innovative ideas and fostering loyalty.

 

Presenter: Eileen McDargh, CSP, CPAE, president, McDargh Communications, Dana Point, Calif.

 

MEGA SESSION

Ten Communication Strategies Every Leader Needs to Know

Workplace Application: This session will provide 10 strategies for communicating
across functional lines as well as up and down the chain of command.

 

This session will provide strategies for anyone who wants to communicate clear messages, increase credibility, and build stronger relationships. You will walk away with guidelines for deciding what to communicate; when to communicate, and how to communicate both routine and highly sensitive messages.

 

Presenter: Dianna Booher, MA, CPAE, president, Booher Consultants, Inc., Grapevine, Texas

The Levity Effect: Why Fun at Work Is Serious Business

Workplace Application: This session will unveil research connecting fun at work with strong companies and provide ideas and tips on how to implement and allow levity in the workplace.

 

“Best Places to Work” companies are laughing all the way to the bank. These revered organizations enjoy the real returns of leveraging levity. Revolutionary research from the Great Places to Work Institute proves the power of fun and humor at work in creating a profitable work environment. This entertaining presentation will show you that levity done right isn’t always about being funny as much as it is about being fun.

 

Presenter: Scott Christopher, director, speaker/trainer, O.C. Tanner Company, Salt Lake City, Utah

No U-Turn: Signs on the Path to HR Leadership*

Workplace Application: This session will help you to understand the next step(s) you need to take to grow your leadership capability.

 

With all the material and research conducted on leadership, it is easy to forget that leadership is ultimately a personal journey. Starting with an exploration of the sign in the middle of the Golden Gate Bridge that says “No U Turn”, this talk will take you on a fun and humorous journey of discovering some of the signs on the path to HR leadership.

 

Presenter: Jonathan Levy, principal, The Levy Consulting Group, Santa Cruz, Calif.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Strategic Management

HR Budgeting Boot Camp: Overcoming the Prejudice of Being an Overhead Department

Repeated Tuesday at 2:15 p.m.

 

Workplace Application: This session will provide the what, where and how of creating a comprehensive, bulletproof budget that the CEO and CFO will support even as priorities shift throughout the year.

 

To be an effective HR executive in today’s corporate climate requires a thorough understanding of the financial health of a company and how the HR budget fits into this framework. This session will take the fear out of numbers by providing an easy-to-follow formula on how to read financial statements. The four areas that make up the HR budget, followed by 10 tips for selling the budget to the CEO and CFO will be reviewed.

 

PEPresenter: Valerie M. Grubb, vice president, operations, Oxygen Media, New York, N.Y.

An HR Executive’s Guide to Ethics and Compliance

Workplace Application: This session will help you better understand how to work with and potentially lead ever-expanding ethics and compliance programs.

 

The ethics and compliance movement has exploded over the past few years, with more companies embracing company-wide initiatives in this area. As they do so, HR executives are often called in to participate in a range of areas. Learn what is driving this sudden increase in activity—it’s not just legal issues— what the focus is and the crucial role you can and should play.

 

Presenter: Adam Turteltaub, corporate relations executive, LRN, Los Angeles, Calif.

 

Total Rewards

Slashing Health Care Costs Through Wellness Programs

Workplace Application: This session will help save companies huge sums of money from health care costs while enhancing employee motivation, creativity and productivity.

 

This seminar illustrates the deleterious effects that sedentary living—and poor diet—has on corporate profits. Included is a discussion on the effect of day-to-day employee choices on health care costs. Clearly, disease management is not effective enough; disease prevention is key. This session details the most effective options for creating a workforce that is healthier, more productive and less costly.

 

Presenter: Salvatore Fichera, MS, exercise physiologist, Forza Fitness, New York, N.Y.

How Eldercare Responsibilities Are Affecting the Corporate Workplace

Workplace Application: This session will help you understand how the eldercare responsibilities of an aging workforce will affect the workplace and what measures you can implement to help reduce that impact on your company.

 

The face of eldercare has changed dramatically in just one generation. It is estimated that eldercare responsibilities are costing companies $34 billion per year in lost productivity. Eldercare is not just about women anymore—today, 52 percent of working caregivers are men. This session will show what corporations with aging workforces need to know and do.

 

Presenter: Esther Koch, president, Encore Management, San Mateo, Calif.

 

(back to top)