Practitioner Experience
PESessions marked with this symbol are conducted by current or former HR practitioners.

Monday, June 23

Tuesday, June 24

Public Sector Day, 10:45 a.m.–5:15 p.m.

7:00 a.m.–8:15 a.m.

10:45 a.m.–Noon

Masters Series, 1:45 p.m.–3:45 p.m.

2:15 p.m.–3:30 p.m.

4:00 p.m.–5:15 p.m.

Wednesday, June 25

Public Sector Day!

Conference Programming Exclusively for HR Professionals Working in the
Public Sector

Tuesday, June 24
10:45 a.m.–5:15 p.m.

 

Attention all public sector HR professionals! This program brings you leading-edge information on the ongoing transformation of HR at the federal, state and local levels of government and includes three educational sessions.

All sessions will be held at the McCormick Place Convention Center.

 

10:45 a.m.–Noon

Strategic Leadership Succession Management Model

Workplace Application: In this workshop, you will learn how to develop a strong business case for succession planning, learn of proven practices, and adapt these practices to your organization’s particular needs.

 

Successful succession management is critical to meeting an organization’s mission in the future. Organizations need to go beyond a succession planning approach that focuses on replacing individuals to a more strategic and integrated leadership succession management system that focuses on strengthening current and future leadership capacity. You will learn about the OPM Strategic Leadership Succession Management Model and how to assess your agency and develop a succession management system.

 

Presenter: Rachel J. Bellamy, program manager, Leadership and Performance Culture Office of Personnel Management, Washington, D.C.

 

Noon–1:30 p.m.—Lunch in the SHRM Exposition

 

2:15 p.m.–3:30 p.m.

Surviving the “Retirement Wave”—10 Lessons for Preparing the Next Generation of Government Managers

Workplace Application: Attend this session and learn 10 lessons for preparing your next generation of managers.

 

This session will explore the specific barriers to succession planning in the public sector as well as proven strategies and resources to overcome the obstacles. A case study will be presented as well as 10 lessons learned from leadership development and succession planning efforts from across the country.

 

Presenter: Dr. Frank Benest, city manager, Palo Alto, Calif., and co-chair, Cal-ICMA Coaching Program, Calif.

 

3:30 p.m.–4:00 p.m.—Break

 

4:00 p.m.–5:15 p.m.

The Department of the Navy Human Capital Strategy: Building and Managing Our Total Naval Force

Workplace Application: Attend this session and learn about the human capital strategies that the Department of the Navy has employed to retain their service members and employees.

 

Nearly one million people work in the Department of the Navy, including sailors and marines, active and reserve, and civilian federal employees. In addition, the Department of the Navy employs thousands of contractors. The Department of the Navy 2007 Human Capital Strategy describes how the Navy addresses the challenges of building and managing their Total Naval Force to succeed in 21st Century missions. Fundamentally, their strategy calls for treating people, not as a resource to be consumed, but as a valuable asset to be invested in, cultivated and developed throughout a lifetime of service.

 

Presenter: Anita K. Blair, deputy assistant secretary of the Navy for Manpower and Reserve Affairs, Washington, D.C.

 

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Tuesday, June 24

7:00 a.m.–8:15 a.m.

 

Employment

 

MEGA SESSION

Retaining and Cultivating Top Talent is Your Company’s Strategic Edge

Workplace Application: This session will help increase your company’s strategic edge by sharing powerful and insightful ways to retain and cultivate your top talent through leadership coaching.

 

Talent management and succession planning are at the top of every HR department’s list of must do’s. Why? A better economy gives employees and executives more options and mobility to jump ship. Learn how leadership coaching supports the overall talent management process and especially how it helps retain top talent. Translate your dollars into tangible ROI.

 

Presenter: Susan J. Bethanis, founder/CEO, Mariposa Leadership, Inc., San Francisco, Calif.

 

MEGA SESSION

Staffing Waste: Measure It, Reduce It

Workplace Application: This session will teach you how to apply the principles of Lean and Six Sigma to identify and reduce waste in your staffing practices.

 

Staffing waste does not have a budget code in most companies. However, staffing process outcomes such as false starts, poor performers and staffing re-work can cost your company tens of thousands or even millions of dollars. Learn how to implement metrics that document staffing process yields in dollars. Explore how other companies use staffing process yield data for reducing staffing waste.

PEPresenter: Joseph P. Murphy, vice president, Shaker Consulting Group, Inc., Cleveland, Ohio

Deciding Who Leads: How to Influence Succession Planning When It’s Out of Your Hands

Workplace Application: This session will help you increase the effectiveness of succession planning by identifying critical issues in the selection of external recruiting firms, examining the biggest challenges, influences and future trends in management recruiting and discussing best practices.

 

Few organizations understand how succession planning and organizational progress toward your strategic objectives (branding, diversity recruiting, etc.) is driven, directed and disrupted by external agents to the management recruiting process. Join Mr. McCool for a revealing look at his research.

 

Presenter: Joseph Daniel McCool, senior contributing editor, Business Week, Jaffrey, N.H.

Identifying, Investigating and Eradicating Workplace Harassment

Repeated Tuesday at 10:45 a.m.

 

Workplace Application: This session will give you the tools needed to proactively identify workplace harassment issues and respond appropriately when you receive a complaint.

 

As workplace harassment continues to plague employers and jury verdicts grow, it is more important than ever that you be prepared to take proactive steps to identify harassment concerns and respond appropriately when an employee complains. This session will cover the 10 most common mistakes employers make in addressing harassment and provide practical tips on how to avoid legal liability associated with harassment—including how to deal with internal pressure during investigations.

 

Presenter: John M. Bagyi, Esp., SPHR, partner, Bond, Schoeneck & King, LLC, Albany, N.Y.

 

HR and the Law

FMLA: Case Studies of the Real World

Repeated Wednesday at 11:30 a.m.

 

Workplace Application: This session shows you the basics of FMLA and will provide advanced discussion on strategies to control the uncontrollable.

 

You know the FMLA basics, but what happens when 41 out of your 109 hourly union employees qualify for intermittent FML? What strategies can you use to limit the time missed and still be compliant with the law? Second and third opinions, contract language and an attendance policy are just the beginning. We will share our strategies for controlling and help you maintain your sanity.

 

PEPresenters: Barbara Dahlen, SPHR, human resource manager, New World Pasta— St. Louis, St. Louis, Mo.; B. Tracy Ferguson, SPHR, human resource manager, Integram St. Louis Seating, Pacific, Mo.

A Peek Into Enemy Camp: What Plaintiff’s Lawyers Don’t Want You to Know

Workplace Application: This session will give you insight into why some organizations wear a bull’s-eye and how an organization’s practices, policies, training and conduct (or lack thereof) can hurt or help in litigation of employment law disputes.

 

You will find out from an attorney who represents both employees and employers what plaintiff’s lawyers look for in a legal claim. Through real-life examples, you will learn preventative steps that turn off attorneys in the first place and how to give your organization the best shot at success if the dreaded lawsuit arrives. Just don’t tell any plaintiff ’s lawyers where you learned this!

 

Presenter: Whitney Warner, SPHR, J.D., attorney, Moody & Warner, PC, Albuquerque, N.M.

If the Pendulum Swings: The Impact (Hidden and Otherwise) on HR of Political Change

Workplace Application: This session will help you prepare for the changes resulting from a new administration, new laws, new regulators and different kinds of judges that could be coming following the fall elections.

 

The 2008 general election will be the first time in more than 50 years in which neither the current president nor vice president has been a candidate, ensuring a new administration. The effect on HR is not limited to new legislation but on how current laws will be administered and interpreted. Understanding and planning for the possible ramifications and potential adjustments cannot wait for the outcome of the election.

 

Presenter: Michael W. Fox, attorney, Ogletree, Deakins, Nash, Smoak & Stewart, P.C., Austin, Texas

 

Skill Development

 

MEGA SESSION

Lighten Up and Laugh—For the Health of It*

Workplace Application: This presentation takes a light look at the serious implications of positive humor in everyday life and work.

 

Are you burned out? Is your LPD (Laughs per Day) average running low? Is it getting tougher and tougher to find humor in a world that is not always humorous? This session is guaranteed to leave you laughing while providing ways to use positive humor to promote a healthier, richer life. When we learn to laugh with others and take “humorists,” we can open ourselves up to healing and living in the moment.

 

Presenter: Craig Zablocki, founder, Positively Humor, Denver, Colo.

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Gently Down the Stream—Four Unforgettable Keys to Success in Life and Work*

Workplace Application: Attend this session and you will learn the four unforgettable principles for success that can make your life a waking dream.

 

Sometimes the simplest solutions are the most profound ones. As Confucius pointed out, “Life is really simple, but we insist on making it complex.” Using a simple, universally familiar verse as a metaphor for success, Mr. Weinstein will show you how to increase happiness, reduce stress, find more fun at work, and enhance motivation, teamwork, and satisfaction on the job. In this dynamic and mind-expanding session, you will learn the four unforgettable principles for success that can make your life a waking dream. Come prepared to have some serious fun!

 

Presenter: Matt Weinstein, founder, Playfair, Inc., Berkeley, Calif.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Strategic Management

ROI is the Key to Success

Repeated Wednesday at 10:00 a.m.

 

Workplace Application: This session will give you the tools to design and implement a ROI program to effectively measure the success of your human capital initiatives.

 

Do you know if your human capital initiatives are achieving the results you expect? After spending the effort to select the right program, it is essential to put the right measurement system in place. This highly interactive session is designed to help you decide what baseline data to capture, how to get the data you need, how to overcome challenges, how to report outcomes, and use the results to effectively evaluate the success of your programs.

 

Presenter: Michelle Kelly, president/CEO, EPI, Golden, Colo.

Creating a Culture of Learning for Executives

Workplace Application: This session will provide examples of how HR professionals in successful organizations introduce development programs to their senior leaders, go beyond traditional development methods and connect development to other HR and organizational initiatives.

 

How do you create an environment that makes executives want to learn? We’ll discuss your role in inspiring leaders to participate in development by understanding what keeps them up at night about their job through insight gained from a survey of 800 leaders.
This session will discuss how to connect development with business outcomes, how to use assessment data to create meaningful development and introduce highly engaging learning opportunities for executives.

 

Presenter: Keith Caver, practice leader and manager, Executive Development, Development Dimensions International, Inc. (DDI), Charlotte, N.C.

 

Total Rewards

How to Motivate Your Employees to Make Lifestyle Changes

Workplace Application: This session will help you maximize the effectiveness of your worksite wellness program by learning how to most effectively motivate employees to improve their health.

 

It is one thing to know how to alter one’s behavior but it is an entirely different matter to be motivated to do so. Health professionals have developed many behavioral techniques to help employees make lifestyle changes but the majority of employees are unsuccessful in modifying their behavior. This session will provide key behavior modification techniques, including the strategic use of incentives, that can help initiate and maintain employee motivation to make positive lifestyle changes and become wiser health care consumers.

 

Presenter: Don R. Powell, Ph.D., president and CEO, American Institute for Preventive Medicine, Farmington Hills, Mich.

 

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Tuesday, June 24

10:45–Noon

 

SENIOR PRACTITIONER SPOTLIGHT

HR for HR: A Framework for Developing HR Talent

Workplace Application: Attend this session and learn how you can apply advanced talent management practices within the HR function at your organization.

 

Drawing from over 25 years of business experience in both HR and line management across four major corporations and in private equity, Mr. May will present a framework for developing HR talent from entry level through the executive suite. In doing so, he will apply a number of talent management techniques and methodologies currently in practice in leading companies while suggesting a much broader future role for the HR function. And he will offer his perspective as an HR practitioner on specific techniques to prepare the next generation of HR leaders with immediate implications for our own professional development.

PEPresenter: Alan May, vice president, Strategy, Compensation and Benefits, The Boeing Company, Chicago, Ill.

 

Employment

 

MEGA SESSION

Yes, But How … Again: 10 More Ideas to Build a Culture Focused on Results, Relationships and Accountability

Workplace Application: This session shares practical ideas you can use to positively and proactively influence your organization’s culture.

 

Earlier at the conference, Mr. Pennington presented 12 ½ ideas to build a great culture. Now he’s back to give you 10 more ideas you can use immediately to build a culture committed to results, relationships, and accountability. A compelling culture is the intangible that separates you from your competitor in a world where products and services are interchangeable. Isn’t it time you stopped standing in the way of your own success?

 

Presenter: Randy G. Pennington, CSP, president, Pennington Performance Group, Addison, Texas

 

MEGA SESSION

NEWLY ADDED     From Existing to Excelling: Propelling People to Success

Workplace Application: Learn the secrets of hitting the "Center of Excellence" in yourself and others; Learn the personality strengths and weaknesses of HR professionals; learn a simple technique for assessing the climate of your department or company; and, learn how to develop yourself and others in three key dimensions needed for high and happy achievement.

 

Dr. Mancusi will present strategies for getting people to reach their "Center of Excellence." He will present the keys to "Living the Exceptional Life." This fun-filled presentation will let you learn skills to lead others from existing to excelling. Participate in a survey of HR professionals on the "Four Most Important Questions" to ask all employees. See the results of surveys of over 2000 Human Resource Professionals. What are their Emotional Intelligence strengths and weaknesses? What are their personality strengths and weaknesses? What are yours?

 

Presenter: Joseph L. Mancusi, Ph.D., president, Center for Organizational Excellence, Inc., Sterling, Va.

Identifying, Investigating and Eradicating Workplace Harassment

Repeated from Tuesday at 7:00 a.m.

Fun, Fabulous and Focused on Results

Workplace Application: Attend this session and learn how you can create a motivating work environment so that your organization keeps your best and brightest employees.

 

There are a few perks to working at Google—gourmet meals, rock walls, car washes and lap pools to name a few. What are you doing to create a motivating, inspiring environment for your workforce? During this session, you will learn how to create a motivating environment to retain your best and brightest.

 

Presenter: Regina Clark, CSP, owner, Left Brain Leverage, Goshen, N.Y.

 

HR and the Law

“Lost in MySpace”—How Technology Poses New Risks for Employers

Workplace Application: This presentation will sensitize you to the risks presented by employees’ use of MySpace, instant messaging, blogs and similar technology while at work, and help you design a strategy for minimizing liability.

 

MySpace, instant messaging and blogs are just a few of the popular communication devices used by employees in today’s workplace. This presentation will examine the risks associated with these and other high-tech tools and discuss the use of specific policies to protect employers from liability.

 

Presenter: Joseph L. Beachboard, shareholder, Ogletree, Deakins, Nash, Smoak & Steward, P.C., Torrance, Calif.

Creating Bulletproof Documentation

Workplace Application: You will learn the seven steps to create documentation that will withstand the scrutiny of a judge or jury.

 

You hear it all the time: document, document, document. But you are never taught how to effectively transcribe your verbal coaching, counseling or disciplinary conversations into solid documentation. Learn the seven steps to creating bulletproof documentation as well as creating contemporaneous documents, the benefits and hazards of electronic documentation and teaching employees how to document their own performance.

 

Presenter: Allison West, Esq., SPHR, principal, Employment Practices Specialists, LLP, Pacifica, Calif.

Hot Topics and New Developments in HR: A Public Policy Update Heading Toward the 2008 Elections

Workplace Application: This session is designed to give you the latest information on pending information and anticipated future public policy activity that may affect your employees and your organization.

 

Important HR public policy issues are at the forefront of activity in Washington as we head toward the 2008 elections. How will these issues affect your organization? Mr. Aitken will discuss the outlook of the 110th Congress as we head toward the fall and summer and recently released or pending federal regulations on employment-related issues of interest to HR professionals.

 

Presenter: Michael P. Aitken, director, Governmental Affairs, Society for Human Resource Management, Alexandria, Va.

How Increased Union Activism and Recent Labor Law/Legislative Developments are Impacting The Workplace

Workplace Application: You will learn about the latest developments among unions and in labor law and what the implications are for employers.

 

What is the legacy of Change To Win’s departure from the AFL-CIO? How do recent NLRB decisions impact email, confidentiality, fraternization, solicitation, and policies/practices? If you wish to be better prepared to recognize the legal and practical implications of these developments, and related topics, this course is designed for you. Mr. Lotito and Ms. Outwater will discuss how fast-paced union and labor law developments over the past year are impacting significantly both unionized and non-union employers.

 

Presenters: Michael J. Lotito, J.D., SPHR, partner, Jackson Lewis, LLP, San Francisco, Calif.; and Lynn C. Outwater, J.D., SPHR, managing partner, Jackson Lewis, LLP, Pittsburgh, Pa.

 

International

Going Global? 10 Things HR Absolutely Must Do

Repeated Tuesday at 4:00 p.m.

 

Workplace Application: This session will discuss and highlight 10 imperatives for HR professionals whose companies are expanding internationally.

 

Going global? Many of you are faced with new issues arising from your company’s overseas growth. In this highly interactive session, learn the 10 key issues that you must understand and address. HR’s support of international expansion is a critical part of business success… do you know what you must do? Come hear the 2008 update, which includes specific points on China and India.

 

PE Presenter: Lance J. Richards, senior director, international HR, Kelly Services, Troy, Mich.

Speaker Cancellation     Halliburton’s Finance and HR Team Up To Roll Out Global Business Acumen Training

Presenter: Christian Garcia, vice president, Operations Finance, Halliburton, Houston, Texas

 

Skill Development

 

MEGA SESSION

Empowered Leadership: Four Giant Steps to Developing Leadership in Your Organization*

Workplace Application: Learn how to empower those you lead, gain skills to achieve greater performance in others and to cultivate an attitude of professionalism and responsibility.

 

Uncover your own meaning of leadership, success and powerful ways of being. Mr. Robinson will share critical skills necessary to achieve your successes in life as you pursue professional excellence. Learn how to empower those you lead, gain skills to achieve greater performance in others and cultivate an attitude of professionalism and responsibility.

 

Presenter: Edward Robinson CSP, CPA, president, Robinson Performance Group, San Antonio, Texas

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

MEGA SESSION

Enjoy the Ride*

Workplace Application: This session will show you how to help people take advantage of their talents, skills and abilities.

 

Through humor and reality-tested techniques, Mr. Gilliland reveals the way to face conflicting demands in an unforgiving business environment. As a master storyteller, he uses the power of humor to help people understand and embrace serious human resource issues, while meeting conflicting demands on their time and energy. Fasten your seat belt and hold on as one of America’s premier keynote speakers shows you how to Enjoy the Ride!

 

Presenter: Steve Gilliland, CSP, president and CEO, Performance Plus Professional Development, Inc., Pittsburgh, Pa.

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

Changing Times Demand Innovation—Using Humor and Creativity in Business

Workplace Application: Be ready for a hands-on opportunity to experience the power of creativity and humor to create a world-class organization.

 

The only constant in business these days is change. Human creativity and humor is the essence of all change and reinvention that leads to progress. The victories in business will go to the highly imaginative and creative business person. You will get more reward for your creative effort, turn mistakes into opportunities, master change through innovation, enhance productivity and decrease burn-out.

 

Presenter: Craig Zablocki, founder, Positively Humor, Denver, Colo.

Surrounded by Geniuses: Unlocking Brilliance in Your Organization

Repeated from Monday at 10:45 a.m.

Feeling Your Way Through Change—Understanding and Managing Transitions in Life and Work*

Workplace Application: Attend this workshop and you will learn new coping techniques for managing transition from reactive to proactive and leave with a Control Inventory to help you deal with future changes in your life and work.

 

Resistance to change involves three areas of performance behavior:

1. Desire to stay safe in the comfort zone of the old way;

2. Fear of the bewildering, disorienting place between the old and the new; and

3. Insufficient motivation offered by the proposed new beginning.

This stimulating workshop will help you deal in a practical way with the internal forces holding you back from moving through the transition process to a higher level of performance, job satisfaction, and personal happiness.

 

Presenter: Barbara A. Glanz, CSP, president, Barbara Glanz Communications, Inc., Sarasota, Fla.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Teambuilding: The Seven Most Valuable Assets for Success

Workplace Application: This session is designed to provide you with the knowledge and inspiration necessary to bring successful teambuilding techniques to your team members.

 

The seven most valuable assets necessary to be a successful team member will be defined, and action plans will be made to ensure team member development. Teambuilding, leadership, problem solving, communication and stress reduction using Mr. McIntyre’s trademark method, “when things get heavy, lighten up!” will be discussed. Your focus will be on interactive group exercises and will feature true-life stories and humorous visuals. The results will be a productive stress-reducing day where team members’ successes are increased and agency liabilities are reduced.

 

Presenter: Glenn McIntyre, co-founder/primary speaker, McIntyre & Associates, Camarillo, Calif.

Speeding to Effective Time Mastery*

Workplace Application: You will understand your personal time-management strengths and areas for growth and improvement as well as develop strategies and techniques to create more efficient, productive work habits.

 

Do you effectively deal with constant deadlines, conflicting priorities, meetings as well as other time challenges that you are faced with on a daily basis? With this program, you will gain an understanding and the ability to be a better time manager. Discover your present time-management strengths as well as areas that need improvement. You will leave with a strategy and action plan to develop and implement more effective time-management skills.

 

Presenter: Jerry V. Teplitz, president, Jerry Teplitz Enterprises, Virginia Beach, Va.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Strategic Management

Understanding Your Company’s Culture: Tools to Make HR Practices Strategic

Workplace Application: This session will help you take on a more strategic role by aligning your HR practices with the culture and strategy of your organization.

 

Culture is your organization’s hidden asset. But what is culture and how do your harness its power? During this interactive session, discover innovative and practical tools to define your core culture and align it with your HR practices. Be strategic in how you hire, develop, manage performance and communicate so that you reinforce the culture of your company and position it for success.

 

Presenter: Sheila L. Margolis, Ph.D., president, Workplace Culture Institute, Atlanta, Ga.

Accounting 101: How HR Professionals Affect the Bottom Line

Repeated from Monday at 2:00 p.m.

 

Total Rewards

How Employers Can Convert Health Care Cost into Health Care Value Using the Right Tools

Repeated from Monday at 10:45 a.m.

Wellness Programs—The Measurable Integration of Understanding Judgment

Workplace Application: The ability to measure individual judgment is a critical factor in accomplishing any wellness process.

 

In cooperation with Blue Cross/Blue Shield of Tennessee, we have developed and are implementing a customized wellness assessment. The assessment complements and moves beyond standard health risk assessments, and raises awareness of critical lifestyle issues. We are able to show how it is possible, in a very exact and scientific manner, to measure the judgment component that individuals bring to wellness issues.

 

Presenter: Dr. C. Stephen Byrum, CEO and primary consultant, Byrum Consulting Group, Signal Mountain, Tenn.

 

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Masters Series

1:45 p.m.–3:45 p.m.

Break from the Pack: How to Compete in a Copycat Economy

Presenter: Oren Harari, Ph.D. Professor, University of San Francisco.

Sponsored by: SHRM Foundation

Tuesday, June 24

2:15 p.m.–3:30 p.m.

 

Employment

How to Get, Keep and Grow All Four Generations

Repeated Wednesday at 11:30 a.m.

 

Workplace Application: This session will provide you with tips and techniques for how to hire, retain and integrate a multigenerational workforce.

 

With four generations in the workplace, each cohort demonstrates different behaviors that affect performance. To get, keep and grow a diverse workforce, your organization must demonstrate characteristics of organizational engagement—transparency, responsiveness and partnering. This presentation will provide tips and techniques for how to engage a multigenerational workforce through integrated people practices.

 

Presenter: Giselle Kovary, M.A., managing partner, n-gen People Performance, Ontario, Canada

The Rules of Engagement: Disability Etiquette at the Workplace and Beyond

Workplace Application: This session will provide you with valuable tips on communicating with applicants, employees and customers with disabilities while reducing misconceptions and discomfort that may lead to discrimination, revenue loss or, possibly, the courthouse.

 

Learning to interact with applicants, employees or customers with disabilities will not only keep you out of court, but it will also enhance your organization’s image and bottom line. Based on the television game show Jeopardy, you will compete in groups while getting answers to those pesky questions you always wanted to know but were afraid to ask.

 

Presenter: Judy Young, vice president, Grants Administration and National Program Development, Abilities, Inc., Alberston, N.Y.

Tools, Tips and Techniques for Hiring and Retaining the Best Hourly Talent

Workplace Application: This session will give you the tools, tips and techniques used by today’s world-class organizations to hire and retain the best front-line employees.

 

The leaders of today’s world-class organizations know that it’s people—their customers and their employees—who create the bottom line. And when it comes to the second half of the equation (how they hire and retain employees), they know the only way to achieve and sustain a competitive edge is by having better talent at all levels. Learn how these leaders hire and retain top-notch, front-line workers and savor that winning edge.

 

Presenter: Mel Kleiman, CSP, president, Humetrics, LP, Houston, Texas

How to Successfully On-Board Executives and Save Your Company Millions of Dollars

Workplace Application: This session will provide thought leadership along with practical and concrete steps and processes to dramatically improve your speed and effectiveness in onboarding key executives.

 

The failure rate of newly hired executives ranges from 30 percent to 70 percent, costing companies millions of dollars. Traversa conducted research that identified some of the key factors that influence why some executives succeed and others fail. This session will provide practical and concrete roles, processes and responsibilities for the organization and the individual that will dramatically influence how quickly executives become productive.

PEPresenter: Sally A. Jamara, partner, Traversa Consulting, Altanta, Ga.

Securing the Future: Taking Succession Planning to the Next Level

Workplace Application: This session will prepare you to execute five strategies for a succession planning process that achieves the goals of your organization and meets the aspirations of your top talent.

 

Some organizations wait until a key office is empty before discussing succession planning. Others have systems filled with more data than they can handle. Still others think their process works until “chosen” future leaders pass on opportunities or, worse, fail miserably in new roles. Using real-life examples and practical tips, Ms. Hills will pinpoint the elements that can turn succession planning from just another HR exercise to a sound business practice that propels the organization forward.

 

Presenter: Angela Hills, senior vice president, BlessingWhite, Chicago, Ill.

NEWLY ADDED     Linking Workforce Development & Lifelong Learning

Workplace Application: This session provides you with exemplary practices in learning and development, with specific attention to the importance of the business link to higher education.

 

In this workshop, you will learn about nine key components of exemplary practices in learning and development, with particular attention to building alliances with educational institutions. Based on extensive research in the field by CAEL (the Council for Adult & Experiential Learning) a national nonprofit, these nine related practices outline how companies can build exemplary learning cultures and actively promote employee education and development within their organizations. You will learn about these specific exemplary practices in employee learning and workforce development and their vital relationship to your company’s bottom line and your region’s competitiveness.

 

Presenter: Pamela Tate, president and CEO, CAEL (the Council for Adult & Experiential Learning), Chicago, Ill.

 

HR and the Law

 

MEGA SESSION

24-7-365: When Aren’t You HR? Managing Liability Through Supervisors, Managers and Executives

Workplace Application: This session will give you the essential and practical workplace tools to teach your supervisors, managers and executives what they need to know to avoid employment-related liability in 2008.

 

This highly interactive, skill-building session will help you sleep at night knowing your supervisors, managers and executives have these critical workplace tools for managing the law. From hiring through firing it’s what they don’t know that creates irreversible liability for themselves, HR and the organization. This session reveals the top 50+ best practices that every manager, supervisor and executive should know to avoid personal and organizational liability in 2008.

 

Presenter: Mindy H. Chapman, Esq., president, Mindy Chapman & Associates LLC, Chicago, Ill.

Employment Law Update

Workplace Application: You will learn about the most important developments in employment law and what changes you must make to keep your organization in compliance with the law.

 

Each year brings new changes, so what was correct last year may be an outdated practice now! Mr. Rath will bring you up to date on the most critical developments in employment law. Through an interactive process, you will learn about the most important court cases and regulatory developments; exchange ideas about how those changes will impact employers; and learn critical steps that every employer can take to stay in compliance.

 

Presenter: Manesh K. Rath, attorney, Keller and Heckman, LLP, Washington, D.C.

Taming the Two-Headed Beast— Handling the Conflicting Goals of the ADA and FMLA

Repeated Wednesday at 10:00 a.m.

 

Workplace Application: This session will prepare you to recognize and resolve the often conflicting duties faced by companies under the ADA and FMLA.

 

The goal of the ADA is to help disabled people find work. The FMLA is designed to let otherwise healthy people stay home when sick. Sounds simple, right? Wrong! Aspects of each law affect the other in a variety of ways, and present a minefield of potential legal troubles. This session will help you navigate between two laws by understanding their interplay and avoiding the confusion so often associated with them.

 

Presenter: Matthew S. Effland, attorney, Ogletree, Deakins, Nash, Smoak & Steward, P.C., Indianapolis, Ind.

Top 10 Ways to Violate California’s Wage Hour Laws**

Workplace Application: This session will educate you on wage hour compliance under
California law.

 

This session will give you a better understanding of California’s wage hour laws. You will learn about the key problem areas and trends in this difficult area, such as rest break/meal period rules, standards for determining who is exempt, including the Division and Labor Standard Enforcement’s (DLSE) revised “learned professional” exemptions, and the DLSE’s proposed regulations regarding travel expenses. We will also discuss your role in ensuring wage-hour compliance, including how to conduct an effective wage-hour audit.

 

Presenter: Jennifer Brown Shaw, Esq., attorney-at-law, Shaw Valenza LLP, Sacramento, Calif.

**Please note that this session counts for PHR-CA recertification credit.

COBRA: Beyond the Notices. Preventing Potential Legal Liability for Your Organization

Workplace Application: This session will help you identify and correct mistakes in your organization’s COBRA administration; to reduce or eliminate potential claims; and avoid exposure to penalties and other liability.

 

COBRA administration is a routine part of life in human resources and, indeed, all of us have had at least some experience with COBRA and its administrative requirements. This seminar is designed to take you beyond the day-to-day requirements, and behind the scenes with a benefits practitioner who will explain the legal significance of good COBRA administration. Discussion will include COBRA best practices, common pitfalls in COBRA administration and tips to better safeguard your COBRA program from potential legal exposure.

 

Presenter: Amanda E. Layton, Esq., associate, WolfBlock, Philadelphia, Pa.

 

International

Stop Global Whining: The Art and Science of Creating a Culture of Accountability

Repeated from Monday at 4:00 p.m.

Examining Cultural Differences: Intercultural Skills for Global Leaders

Workplace Application: This session will help prepare you for the challenges of global leadership by examining and discussing differences across cultures and the impact those differences have on organizations and employees.

 

This session is designed to provide you with an understanding of how culture impacts organizations and the people who comprise them. You will learn effective practices for communicating across cultures and managing multicultural teams. By increasing your awareness and understanding of cultural differences in Asia, Africa, Europe, the Middle
East and the Americas, you will learn how to successfully lead across cultures.

 

Presenter: Heather R. Keller, Ph.D., owner, Successfully Communicating, Glendale, Ariz.

 

Skill Development

 

MEGA SESSION

How to Deal with Annoying People

Workplace Application: This presentation will help you improve personal and professional relationships.

 

In this humorous presentation, Ms. Alyn shares some fantastic insights on why we get along with certain people and butt heads with others. Then she shares practical ways to get along with anyone. Every person in the world can closely identify with the information in this session. Topics include the basis of all conflict, finding your social style, the strengths and weaknesses of each style, how to adapt to get along with anyone and how to build more effective relationships.

 

Presenter: Kimberly Alyn, best-selling author, professional speaker, founder, Kimberly Alyn Inc., San Luis Obispo, Calif.

 

MEGA SESSION

Running the Human Race: From Success to Significance*

Workplace Application: This session will inspire you to develop your own plan of action to adapt new behaviors into your lifestyle with the tools and techniques provided in a humorous, interactive, soul-touching presentation.

 

There are times in our lives when we wonder if our vision is in sync with our values. When our purpose, our ideals and our results are not in harmony, we are out of balance. In HR, maintaining a perspective when racing to keep up time, in a car that always seems to be accelerating, is one of life’s greatest challenges. Learn how to achieve work/life balance, deal with change and enjoy quality of life.

 

Presenter: Mikki Williams, CSP, professional speaker, coach, consultant, Mikki Williams Unltd., Chicago, Ill.

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

Courage: Overcoming Adversity with Realistic Optimism

Workplace Application: This session will provide practical methods for accessing your courage, leading yourself and others during challenging times and applying realistic optimism to face and overcome adversity in the workplace and your personal life.

 

When times are tough, it takes more than high hopes and bravado to persevere and lead. It requires courage grounded in “realistic optimism,” a leadership attribute that is pivotal in addressing challenges and adversity in the workplace and in one’s personal life. Using video case studies, we will explore the critical attitudes and actions underpinning courage and realistic optimism, and how you can apply these during times of organizational and personal duress.

 

Presenter: Philip Chard, MS, CEAP, president & CEO, NEAS, Inc., Waukesha, Wis.

Rethinking HR: Putting the Human Back into Human Resources

Workplace Application: This session will explore why technology may not be the answer to all of your HR or business issues and how an increase in human contact can have a positive impact on your company and your company’s bottom line.

 

Technology is changing the way we look at business, but is it always for the better? In HR and in business, the human touch has become virtually lost because of advancements in technology and software. Too many HR departments are reliant on technology and think implementing a technology solution will be the cure for all that ails their company. Learn why this is not always the case and why it is important to maintain the human element in HR.

 

Presenter: Michael Kalinsky, president/CEO, Empyrean Management Group, Blue Bell, Pa.

 

Strategic Management

The Leadership Role of HR in Corporate Social Responsibility

Workplace Application: This session will focus on global corporate social responsibility (CSR) trends and will identify reasons for you to initiate and participate in collaborative CSR leadership roles in your organizations.

 

To move beyond PR efforts to sustain long-term success it is critical that you position yourself at the decision table and participate by designing CSR programs that leverage and engage employees through leadership, communication and relationships. This program will define CSR and provide insights on how to link HR as a vital leader in CSR efforts.

PEPresenter: Michelle Sterling, CPLP, president/owner, Building B Solutions, Scottsdale, Ariz.

HR Budgeting Boot Camp: Overcoming the Prejudice of Being an Overhead Department

Repeated from Monday at 4:00 p.m.

 

Total Rewards

Employee Benefits—Just How Competitive Is Your Company?

Workplace Application: This interactive session will give you 10 strategies that will help you better manage your employee benefits so that you can remain competitive, and recruit and retain the best talent.

 

Employee benefits consistently rank among the top reason that employees stay with a company. What are the most common employee benefit offerings? How does your company stack up in comparison to other companies? What’s the future outlook on employee benefits, and what do you need to do to prepare your organization to stay competitive? Find out the facts from new SHRM research that reveal what companies are doing and plan to do regarding employee benefits.

 

Presenter: Steve Williams, Ph.D., SPHR, director of research, Society for Human Resource Management, Alexandria, Va.

Benefits Confidential: 10 Secrets to Better, More Cost-Effective Benefits

Workplace Application: Attend this session and learn how to provide a benefits package that meets the needs of both employer and employee.

 

Nationally known employee benefits expert Gary Kushner, SPHR, CBP, will reveal 10 insider’s secrets to providing more cost-effective benefit designs that meet the needs of both the organization and its employees. In this session, Mr. Kushner will divulge proven, applicable strategies and tactics to help you expose opportunities to improve your health plan choices, prescription drug plan design, paid time-off programs, qualified retirement plans and more.

 

Presenter: Gary B. Kushner, SPHR, CBP, president and CEO, Kushner & Company, Portage, Mich.

Rewarding Top Talent in a Heightened Regulatory Environment

Workplace Application: This session will outline legislative and regulatory policies affecting executive compensation and new governance and operational mandates for compensation committees.

 

The introduction and expansion of accounting, disclosure, and tax requirements have complicated the design and administration of executive compensation. This session will discuss legislative and regulatory policies affecting the administration of executive rewards. It will examine the various aspects of executive pay and discuss current practices and key trends. You will walk away with practical tools to guide your discussions with the C-Suite.

 

Presenter: Don Lindner, CCP, CBP, GRP, executive compensation practice leader, World-at-Work, Scottsdale, Ariz.

 

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Tuesday, June 24

4:00 p.m.–5:15

 

Employment

 

MEGA SESSION

How to Concentrate and Maintain Focus in an Environment of Distractions*

Workplace Application: This session will teach you the skills of concentration so you stop multi-tasking and start completing your important work each day.

 

So many things compete for our attention in the workplace—noise, technology, reminders, drop-in visitors— it’s often difficult to concentrate. This session will improve your ability to stay on target and focus on the task at hand. Discover how to stop multi-tasking, complete high priority projects and set up your office for minimum distractions and maximum productivity.

 

Presenter: Laura Stack, MBA, CSP, president and CEO, The Productivity Pro®, Inc., Highlands Ranch, Colo.

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

The Truth About Hiring the Best

Workplace Application: This session will help you recruit and select the best people for your organization in today’s market.

 

Are all organizations competing for the same “ideal” candidate? Should you communicate that you’re always recruiting? Should you send away candidates who are dressed for a day at the beach? Should you rehire former employees—the boomerangs? The answers for today’s HR professionals are likely to be different from those of the past. Come to this session ready to learn the truth, and nothing but the truth, about getting great employees.

 

Presenter: Cathy D. Fyock, employment strategist, Innovative Management Concepts, Crestwood, Ky.

10 Ways to Jazz Your Recruiting and Employee Self-Service Web
Sites: Learn from Chicago’s Tourism Site

Workplace Application: This session will help you use world-class marketing and usability techniques to boost the effectiveness of HR’s presence on Internet recruiting sites or employee portals.

 

Attract and retain top talent through your recruiting Web site and employee portal using the design concepts from Chicago’s tourism site, a site that showcases Chicago as a world-class destination—positioning it as one of the top cities in the world. The site offers a rich, interactive and personalized experience—the same keys that will boost the effectiveness of your online HR presence. Mr. Rotella will share strategic elements to enhance your Web site.

 

Presenter: Joe Rotella, chief technical officer, Delphia Consulting, LLC, Columbus, Ohio

 

HR and the Law

Beyond Employee Privacy: HR’s Role in Securing the Entire Organization

Workplace Application: This session will help you understand how HR is playing a larger role in securing an organization’s digital assets as breaches are increasingly connected to human error.

 

Recent headlines regarding data breaches lead to one inescapable conclusion: people are more important than technology in securing your organization. Mr. Zeitler will draw upon his 20+ years of experience as a security executive to discuss how HR can play a role in securing an organization. In addition to protecting employee privacy, he will discuss employee security awareness programs, compliance standards, virtual workforces, hiring/training security staff, and more.

 

Presenter: Ed Zeitler, CISSP, executive director, (ISC2), Palm Harbor, Fla.

Please Sue Me, 2008

Repeated from Monday at 10:45 a.m.

You Be the Judge: Recent Hot Employment Issues in Court

Workplace Application: This session will inform you of the recent developments under major employment laws while heightening your appreciation of the difficulties of these issues by requiring you to participate in the decision-making process.

 

In this interactive session, Mr. Mishkin will present the facts from a series of actual recent employment lawsuits under Title VII, the ADA, the ADEA and FMLA. You will vote on how you would rule. Then the actual rulings made by the judges will be presented. Mr. Mishkin will also explain their legal and practical significance.

 

Presenter: Douglas Mishkin, attorney, Patton Boggs, LLP, Washington, D.C.

Harassment: The Next Generation

Workplace Application: This session will help you improve your harassment policy and training by discussing misperceptions about harassment, policy provisions that increase your potential liability, and policy and training content that will help minimize claims and legal exposure.

 

It is more important than ever to update your harassment policies to include an accurate description of harassment, an explanation of what it is not, a list of all employee obligations (in addition to reporting), and other key provisions. This session will focus on minimizing misperceptions about harassment, enhancing your policy and training, and avoiding a claimant or jury ruling against you.

 

Presenter: Sue K. Willman, labor and employment counsel, Spencer, Fane, Britt & Browne, LLP, Kansas City, Mo.

Wage and Hour Compliance: Common Misconceptions and Errors

Repeated from Monday at 10:45 a.m.

 

International HR

Using International Recruitment to Enhance Your Workforce: The Green Chimneys Experience

Workplace Application: This session will help you design a recruitment strategy that will increase your workforce diversity, reduce recruitment costs and enhance the professionalism of your workforce.

 

With unemployment at an all-time low, companies are struggling. Green Chimneys has successfully bridged the gap but has strategically recruited to ensure a more diverse workforce that more closely mirrors the clients they serve. Through utilizing the J-1 Visa Program, Green Chimneys has not only increased the number of minority staff, but has also saved in staffing costs and enhanced the professionalism of their staff.

 

PE Presenter: Shelia V. McGuinness, DBA, SPHR, associate executive director, Human Resources and Performance Improvement, Green Chimney’s Children’s Services/Green Chimneys School, Brewster, N.Y.

Going Global? 10 Things HR Absolutely Must Do

Repeated from Tuesday at 10:45 a.m.

 

Skill Development

 

MEGA SESSION

I Had a Life Plan, but the Magnet Fell off the Fridge*

Workplace Application: Attend this entertaining session and you will learn how to balance work, home and relationships.

 

A lack of balance in life leads to absenteeism, safety issues, increased health care costs and high turnover. An approach to life that embraces continual self-discovery and self-improvement helps us balance attitude, reality and behavior to improve the quality of our daily interactions with children, parents and colleagues. You will learn:

 

• Principles for understanding the differences in people;

• Strategies for reducing frustration and disappointment with others; and

• Techniques for improving professional and personal effectiveness.

 

Presenter: Anne Barab, the Resilience Expert, Resilience Matters!, Dallas, Texas

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

MEGA SESSION

What Are We Waiting For? How To Get Off Your Butt and Live While You’re Alive*

Workplace Application: This presentation will stimulate adventuresome thinking and create new solutions to the nagging old problems by reducing misunderstandings, fostering superb communications and fertilizing brainstorming.

 

Mr. Walther relays captivating global vagabond tales combined with sound business wisdom resulting in hilarious entertainment with a crucial message: While you’re alive, make sure you’re living! You will learn to nurture relationships, build loyalty among colleagues, customers, friends and family.

 

Presenter: George Walther, CSP, CPAE, speaker/author, Speaking from Experience, Inc., Newcastle, Wash.

 

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

 

MEGA SESSION

The Hunt for Success: Lessons in Leadership from Africa’s Most Successful Predator

Workplace Application: This presentation will offer you six cutting-edge leadership methods that will allow you to empower, organize and retain key HR assets, be they individuals or teams, in a way that you have never before experienced.

 

This session will teach you the “Pillars of Positive Predatory Thinking.” Six pillars of critical leadership thinking gleaned from Africa’s most successful predator, the African leopard. With award-winning footage, Mr. Bernhard takes you into the bush lands of Africa on the hunt for this 185-pound cat. You become enthralled by the analogies that are drawn to our hunting grounds—the world of commerce.

 

Presenter: Kivi Bernhard, founder/ owner, Kivi Bernhard International, Atlanta, Ga.

How Rude! The Effects of Incivility in the Workplace

Workplace Application: This session will provide you with concrete ways to combat incivility and promote the use of business etiquette in your workplace.

 

One worker refuses to set his cell phone on vibrate; another believes she is entitled to bully her way through any meeting; yet another responds to “good morning” with “What’s good about it?” These inconsiderate behaviors compound to create an uncivil workplace. Business etiquette expert Peter Post, Emily Post’s great-grandson, will talk about how you can promote retention, productivity and, ultimately, profitability by fostering consideration, respect and honesty in your workplace.

 

Presenter: Peter L. Post, director, The Emily Post Institute, Burlington, Vt.

The Epidemic of Playing Small: How Well-Intentioned Leaders Sabotage Their Own and Their Organization’s Best Performance

Workplace Application: You will learn a tool to help you play big—take more risks, keep a bigger perspective, manage emotions more intelligently and have the tough conversations - so that you can sustain your best performance.

 

As leaders, most of us play small: we personalize feedback, lose perspective and don’t engage in difficult conversations. Among the many consequences are that we misread our diverse workforce, mismanage change and allow conflicts to fester. These actions affect our ability to sustain best performance and causes our best people to shut down, become disengaged or leave. This session will help you manage difficult emotions and answer the seven critical questions of playing big to sustain performance.

 

Presenter: John Paul Pawliw-Fry, D.C., president, Institute for Health and Human Performance, Ontario, Canada

The Leadership Challenge: Five Practices of Exemplary Leadership

Workplace Application: You will identify the five practices of exemplary leadership, examine characteristics of admired leaders, assess their leadership behaviors and commit to a short term action plan to improve your leadership effectiveness.

 

For more than 20 years, Jim Kouzes and Barry Posner have studied data from more than one million leaders to determine the competencies essential to making extraordinary things happen. Their research found common behaviors leaders use to transform values into actions, visions into realities, obstacles into innovations, and risks into rewards. The Leadership Challenge’s five practices of exemplary leadership are about the leadership behaviors that mobilize others to want to struggle for shared aspirations.

PEPresenter: Angie Chaplin, M.A., C.P.B.A., director, Center for Learning and Leading, Lutheran Services in Iowa, Inc., Waverly, Iowa

Recertification: It’s Easier Than You Think!*

Workplace Application: This session will describe the recertification requirements, how to earn recertification credits, and when to submit your application.

 

Has it been a few years since you became certified? Not sure what activities count? Then this session is for you. You worked hard to earn your certification. Now make sure you don’t lose it—recertify! If you currently hold a PHR, SPHR or GPHR, learn how to earn recertification credits through a variety of professional development activities, many of which you may already doing. Don’t let these valuable activities go to waste. Get the credit you deserve and recertify!

 

Presenter: Grey Scott, SPHR, HR content manager, Human Resource Certification Institute (HRCI), Alexandria, Va.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Story Theater—Using Emotional Triggers to Influence Action*

Workplace Application: This session will introduce you to an easy-to-use storytelling technology that will help you frame your position with imagery and emotion, thereby enhancing your ability to gain buy-in to HR initiatives, changes and proposals.

 

The Story Theater Method is an innovative way to use stories to motivate, persuade or teach. The three phases of the method are choosing, crafting and performing strategically chosen stories. Learn how the “Nine Steps of Story Structure” stimulate emotional triggers and activate the listeners’ imagination.

 

Presenter: Doug Stevenson, president, Story Theater International, Colorado Springs, Colo.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Career Advancement Strategies for HR Professionals*

Workplace Application: This session will help you build self-confidence in preparation for your career advancement by deploying strategies for getting promoted or successfully changing careers.

 

You are often placed in a position to facilitate career development for others. But what can be done to prepare you for a promotion or a successful career change? In this highly interactive workshop, career-advancement strategies, particularly for diverse HR leaders will be explored. A featured segment is the articulation of a well-constructed introduction, according to the “new rules of the game,” to jump-start the process of networking, interviewing and career advancement.

PE Presenter: Debbie Bullock, Ed.D., CDF, CDFI, director of human resources, Brandywine School District, Claymont, Del.

* Please note that this session is for personal development and does not count for recertification credit because the content is not tied to HRCI’s body of knowledge.

Communication as a Strategic Business Tool

Workplace Application: This session will help you move away from the mindset of what we want to say and instead focus on how people hear things, why they believe certain things and, above all, what makes them remember some things and not others.

 

This fast-paced, highly interactive session is geared toward those seeking new and better ways to communicate. Ms. Spaeth has a philosophy based on the precept that the listener only remembers a few things from what is said. Good communication aims to influence what the target listener hears, believes and remembers. This session is illustrated by the use of real video and audio examples.

 

Presenter: Merrie Spaeth, president, Spaeth Communications, Inc., Dallas, Texas

 

Strategic Management

 

MEGA SESSION

What Keeps Your CEO Up at Night? Strategic Staffing

Workplace Application: This session will explore the need for understanding a company’s business plan and discuss the development of associated staffing strategies that positively impact shareholder value.

 

Ask any CEO what his or her top five issues are and one of them will be finding and keeping talent. This presentation will explore the necessity of understanding your company’s strategic business plan as well as developing and then aligning various strategies that may be employed on a domestic and global scale that will allow your CEO to get a good night’s rest.

PEPresenter: Susan Stockton, GPHR, CICP, DDI-TS, senior vice president, Human Resources, Carreker Corporation, Wylie, Texas

 

Heads, Hands and Hearts: Aligning Managerial Practices with the Strategic Goals of Your Organization

Workplace Application: This session will convey how to drive sustained success in any recognition initiative through a consolidated but flexible structure and the involvement and motivation of the organization’s managers to make recognition a business priority.

 

Theory meets reality in this session that demonstrates how strategic recognition drives corporate mission, objectives and bottom-line results across an enterprise. Dr. Nelson will share his research and experience in this important area while Mr. Cronin discusses the preparation, change strategy, obstacles and results that have been achieved through the alignment and unification of recognition and rewards philosophy and programs at Bank of America.

PEPresenters: Bob Nelson, president, Nelson Motivation, San Diego, Calif.; and Kevin Cronin, senior vice president, recognition and reward executive, Bank of America, Atlanta, Ga.

Learning from the Mistakes of Others—Aligning Your Strategy with New Metrics

Workplace Application: This session will deconstruct failed approaches HR has used with CFOs and COOs. You will learn new cross-functional metrics from finance and operations that are defining how success is measured.

 

The strategic HR function is becoming more firmly aligned with finance and operations, and HR is often using outdated values and metrics and wondering why we aren’t being taken seriously. In this fast-paced session, we rethink HR’s strategic alignment with the bottom line and learn new vocabulary from the front lines of finance and operations. We will refocus strategic direction, define “next practices” and “next values” that will get the attention of the CFO/COO and reshape the language of success.

 

Presenter: Karl Ahlrichs, principal, ExpertSpeaks, Carmel, Ind.

 

Total Rewards

Protecting Your Bottom Line: The Business Case for Safety and Health Management Systems

Workplace Application: This session will help you to understand the direct impact of occupational injuries and illnesses on an organization’s profitability, and the real dollar value of implementing a comprehensive safety and health management system.

 

Businesses spend $170 billion a year on costs associated with occupational injuries and illnesses. These costs have a direct negative impact on an organization’s bottom line. This session will focus on assessing the impact of occupational injuries and illnesses on profitability and will discuss the related hidden costs and how a comprehensive safety and health management system in every workplace will not only save lives but also increase a company’s profit margin.

 

Presenter: Edwin G. Foulke, Jr., assistant secretary of labor, Occupational Safety and Health Administration (OSHA), Washington, D.C.

 

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