Opening General Session with Daniel Goleman Thursday, March 30 2:30 p.m. - 4:00 p.m. Emotional Intelligence (EI), Daniel Goleman's groundbreaking international best-seller, has transformed the way the world educates children, relates to family and friends and does business. It has been translated into 30 languages, with over five million copies in print. Dr. Goleman, a well-known psychologist, who does not discount the importance of IQ, believes it is not the sole measure of one's intelligence and potential. According to Goleman, EI (which involves self-awareness, emotional balance, motivation, empathy and social finesse) is a critical indicator of success in life. Although shaped by childhood experience, EI can be improved and developed by learning throughout life. Dr. Goleman also is co-author of the 2002 release Primal Leadership: Learning to Lead with Emotional Intelligence—which unveils new scientific evidence demonstrating that a leader's emotional competencies have an enormous impact on group performance and an organization's bottom line. He is currently working on a new Harvard Business Review article (cowritten with Warren Bennis) on creating an organizational culture that fosters candor and trust. General Session with Cokie Roberts Friday, March 31 8:30 a.m. - 9:45 a.m. Longtime ABC congressional correspondent and leading political pundit, Cokie Roberts peppers her speeches with insight and wisdom born of personal and professional relationships honed in the halls of Congress over four decades. With unmatched authority she brings a practiced political eye and keen perspective to issues currently facing lawmakers in Washington, D.C. In her more than thirty years in broadcasting, Roberts has won countless awards, including two Emmys. She has been inducted into the Broadcasting and Cable Hall of Fame, and was cited by the American Women in Radio and Television as one of the 50 greatest women in the history of broadcasting. Cokie and her husband Steven, are contributing editors to USA Magazine, and together they wrote From this Day Forward, an account of their more than thirty-five year marriage as well as other marriages in American history. The book immediately went onto The New York Times best-seller list. Her other books include, We Are Our Mothers' Daughters, and Founding Mothers. Closing General Session with Simon T. Bailey Saturday, April 1 8:15 a.m. - 9:30 a.m. Simon T. Bailey is an internationally known speaker, author and a leading authority in helping individuals and organizations release their brilliance. He is founder of the Imagination Institute, an organization dedicated to building the world's most valuable resource—its people. Simon's counsel helps organizations drive productivity and increase employee retention, which ultimately lead to a brilliant bottom line. Simon consistently receives high marks for his candid and practical approach to communicating key principles with a humanistic touch. A former leader in the Walt Disney organization, Simon has more than 15 years of experience engaging leaders and employees at all organizational levels. His clients include Fortune 500 companies, national associations, government agencies and educational institutions. Simon is the author of two books, Simon Says Dream...Live a Passionate Life and Release Your Brilliance. Copyright © Society for Human Resource Management 1800 Duke Street  Alexandria, Virginia 22314 U.S.A. 1.800.283.SHRM (U.S. only) +1.703.548.3440 TTY/TDD: +1.703.548.6999  FAX: +1.703.535.6490 E-mail: shrm@shrm.org www.shrm.org HR: Leading People, Leading Organizations

Enhance your HR knowledge! Hear from session presenters who specialize in employment and staffing as they deliver thought provoking messages on a variety of issues and challenges facing employment professionals today—whether in the short-term or long-term. Learn practical information, best employment practices, cost-effective recruitment and retention techniques, employment strategies and tools that you can use every day once you are back at the office. Learn to speak the business language! The SHRM Academy is proud to present the Conflict Resolution Skills for HR Professionals course as a pre-conference learning experience. Take advantage of unparalleled networking opportunities with colleagues and industry experts through facilitated networking luncheons, conference orientation, meet to eat program, exhibit hall time, and meet and greet activities before general and concurrent sessions. Experience San Diego! Known for its near-idyllic climate, 70 miles of pristine beaches and dazzling array of world-class family attractions, San Diego offers a wide variety of things to see and do, appealing to guests from around the world.