FONS TROMPENAARS
Welcome and Opening General Session
Monday, April 11
1:45 p.m. - 3:00 p.m.
Fons Trompenaars studied Economics at the Free University of Amsterdam and later earned a Ph.D. from Wharton School, University of Pennsylvania, with a dissertation on differences in conceptions of organizational structure in various cultures. He experienced cultural differences firsthand at home, where he grew up speaking both French and Dutch, and then later at work, with the Royal Dutch Shell Group in nine countries.
He entered the Royal Dutch Shell Group in 1981 and moved into the Personnel Division for Shell in Rotterdam. In 1989 Fons Trompenaars became Managing Director of the Centre for International Business Studies (C.I.B.S. B.V.), a consulting and training organization for international management. Since October 1998 the organization uses the trade name Trompenaars Hampden-Turner. Trompenaars has worked as a consultant for such companies as: Shell, BP, Philips, IBM, Heineken, Applied Materials, AMD, VNU, TRW, Mars, Motorola, General Motors, Dow Chemical, CSM, Telfort, Wolters Kluwer, Gerling NCM, Merrill Lynch, Johnson & Johnson, Pfizer, ABN AMRO, ING, PepsiCo, and Honeywell.
Trompenaars wrote Riding the Waves of Culture, Understanding Cultural Diversity in Business, published by Nicholas Brealey (1993) and is co-author of Seven Cultures of Capitalism (Doubleday, 1993), Building Cross-Cultural Competence (John Wiley, 2000) and 21 Leaders for the 21st Century (John Wiley and McGraw Hill, 2001) with Charles Hampden-Turner.
In 1991, Trompenaars was awarded the International Professional Practice Area Research Award by the American Society for Training and Development (ASTD). In 1994 the translation of his book Riding the Waves of Culture was awarded "Book of the Year" by the Order of Experts and Consultants on Organization (OOA), a Dutch management organization.
SHOSHANA ZUBOFF, Ph.D.
General Session
Tuesday, April 12
10:30 a.m. - Noon
Shoshana Zuboff is the Charles Edward Wilson Professor of Business Administration at the Harvard Business School, where she joined the faculty in 1981. Professor Zuboff has the distinction of being one of the first tenured women at the Harvard Business School. Her Ph.D. is in social psychology from Harvard University, and her undergraduate degree is from the University of Chicago.
In 1979, Professor Zuboff began an extensive research project aimed at understanding the implications of the diffusion of information technology for the nature of work, organization, and management. In 1988 her book In the Age of the Smart Machine: The Future of Work and Power was published. Professor Zuboff also founded the executive education program ODYSSEY: School for the Second Half of Life in 1993, and she has led that program for over a decade.
Professor Zuboff’s most recent book was published by Viking in October 2002: The Support Economy: Why Corporations Are Failing Individuals and the Next Episode of Capitalism, co-authored with her husband James Maxmin, a Cambridge-educated Ph.D. and former CEO of several large corporations. This far-reaching work reexamines the roots of today's corporate downward spiral toward commoditization and cost reduction. The Support Economy has received ardently enthusiastic reviews in many countries. It was selected by Strategy + Business as one of the top ten business books of 2003, and ranked number one in its category–'Values'. Business Week named it the "number one idea" in its special issue on "Twenty Five Ideas for a Changing World." In its special anniversary issue on entrepreneurship, Inc. magazine described The Support Economy as "the new new thing."
Shoshana Zuboff authors a column in Fast Company called "Evolving." She has also authored dozens of essays, book reviews, and cases on the subject of information technology in the workplace, as well as on the history and future of work and management. Professor Zuboff lectures, keynotes, leads seminars, and consults in the U.S. and around the world.
DR. HENRY KISSINGER
Closing General Session
Wednesday, April 13
8:30 a.m. - 9:30 a.m.
Henry Alfred Kissinger was sworn in on September 22, 1973, as the 56th Secretary of State, a position he held until January 20, 1977. He also served as Assistant to the President for National Security Affairs from January 20, 1969, until November 3, 1975. In July 1983 he was appointed by President Reagan to chair the National Bipartisan Commission on Central America until it ceased operation in January 1985, and from 1984-1990 he served as a member of the President's Foreign Intelligence Advisory Board. From 1986-1988 he was a member of the Commission on Integrated Long-Term Strategy of the National Security Council and Defense Department. He is currently a member of the Defense Policy Board.
Among the awards Dr. Kissinger has received have been the Nobel Peace Prize in 1973; the Presidential Medal of Freedom (the nation's highest civilian award) in 1977; and the Medal of Liberty (given one time to ten foreign-born American leaders) in 1986. He has published numerous articles on United States foreign policy, international affairs and diplomatic history. His column, syndicated by Tribune Media Services International, appears in leading U.S. newspapers and in over 40 foreign countries.
HR: Leading People, Leading Organizations
