 See also:
• Concurrent Sessions
• Recertification Credits
Pre-conference Workshops
Enhance your learning and maximize your networking opportunities by attending one of our pre-conference workshops. These workshops are available only on Sunday, March 30, 2008. Advance registration accompanied by the additional registration fee is required to reserve your seat.
Important Note: Pre-conference workshops are not sold individually. You must register for the full conference and pre-conference session to attend a pre-conference workshop.
Attend a SHRM Business Education program at an exceptional rate.
Save $245
 Sunday, March 30, 8:00 a.m. - 5:00 p.m. (Additional fees required.)
Global Strategy and Cross Cultural Management
Workplace Application: This workshop will focus on linking global strategies with HR practice to provide applicable tools for you to manage the on-going globalization process in your organization more effectively.
The globalization process of US firms continues to march on and employees have to join this willingly or unwillingly. For HR managers the selection, recruitment, training and retention of talented employees for global assignments will become a top priority. This workshop will provide an introduction to the concepts, challenges and complications involved in developing and executing a global strategy as related to HR function. Additionally, it will focus on the role of national cultures in the success and the failure of global strategies. You will also learn about the knowledge, skills and abilities that would be required among employees for a successful execution of a global strategy.
Presenter: Mahesh Joshi, Ph.D., associate professor of strategic management and entrepreneurship, George Mason University, Fairfax, Va.; and president, Joshi International, Inc., Potomac, Md.
1:00 p.m. - 5:00 p.m. (Additional fees required.)
The Mathematics of Global Human Resources
Workplace Application: This session will help you get senior business leader commitment as well as assist in the measurement and quantification of many of today’s "softer" HR processes.
While most people tend to think of the HR profession as composed of "soft" disciplines (e.g., leadership development, employee motivation, organizational design, etc.), the reality is that truly great Global HR practices can be created if one pays close attention to some of the fundamental concepts found in today's modern mathematical theory. By leveraging his experience as a seasoned Global HR executive as well as a research development engineer, Steve Miranda will show how you can help explain the value and criticality of many of your programs to even the most skeptical business leader-in terminology that can be both predicted and quantified.
Presenter: Steven A. Miranda, SPHR, GPHR, chief HR and strategy officer, Society for Human Resource Management, Alexandria, Va.
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Concurrent Sessions
See also: Tuesday Sessions | Wednesday Sessions
A wide variety of educational concurrent sessions that comprise the body of knowledge are available on each day of the conference. Arrive early - seating is available on a first-come, first-served basis. Visit this Web site for periodic updates to concurrent session offerings at each time frame.
MONDAY, March 31
Monday, March 31, 9:00 a.m. - 10:15 a.m.
Leadership for Our World Today
Workplace Application: This presentation will offer some ideas of what sort of leadership is required and how it should be used effectively.
It is clear that climate change is one of the greatest challenges facing us in the 21st Century. There has been considerable discussion about the impact of changing weather patterns; there are new and unfolding political dynamics; and there are shifting financial power bases. Leadership is required at all levels of society and especially amongst HR professionals. Some of the greatest challenges will be human challenges which will impact organizations. This presentation highlights some of the global challenges facing us all and proposes some of the key leadership attributes that will be needed if we are to deal successfully with these challenges.
Presenter: Tony Frost, executive chairman, ITO International, Stellenbosch, South Africa
 Monday, March 31, 9:00 a.m. - 10:15 a.m.
From Chennai to Shanghai: Diversity Driving Business Results Through Global Talent Management
Workplace Application: This session provides you with an innovative framework for examining complex diversity variables including regional, linguistics and educational backgrounds and their impact on global performance and talent management.
Managing global talent has become a critical success factor for corporations that are extending their global reach as well as their size. As companies expand rapidly into key world markets such as India and China, HR leaders are presented with complex Global Talent Management challenges and opportunities. You will learn to use an innovative framework for diagnosing diversity in global markets and exploring specific strategies to attract, retain, engage and develop the best talent globally.
Presenter: Anita Zanchettin, chief learning officer and director, Global Diversity and Inclusion, Aperian Global, San Francisco, Calif.
NEWLY ADDED!
Monday, March 31, 9:00 a.m. - 10:15 a.m.
Doing Business in Europe: 10 Things That the International HR Practitioner Really Needs to Know
Workplace Application: In this session, we will identify the 10 most important things that you need to know if you want to succeed in the very different environment that Europe presents.
Understanding the essential differences between general business and workplace cultures in Europe and the United States is a key to success for the international HR practitioner. A determination to transfer all domestic U.S. business practices and policies to the international environment is a legitimate option, but one that is unlikely to be successful.
Presenter: Martin Hopkins, partner, Eversheds, West Midlands, U.K.
Monday, March 31, 9:00 a.m. - 10:15 a.m.
Are Your Global Teams Culturally Savvy? Making the Cultural Connection
Workplace Application: This session will help you prepare for changes in the workplace by examining and discussing emerging issues in HR and their effect on day-to-day HR responsibilities.
Good intentions are not enough. Nor will expertise do it alone. Global teams succeed because they see their cultural differences as assets, not liabilities. Leaders succeed because they tap into their members’ work ethics, communication styles, management structures and much more to create a cohesive, productive team. This session will outline the key steps for generating the synergy for successful global teams.
Presenter: Mario Emond, senior facilitator, Graybridge Malkam, Ottawa, Ontario, Canada
Monday, March 31, 9:00 a.m. - 10:15 a.m.
Mergers and Acquisitions: Challenges in Today’s Environment
Workplace Application: This session is a practical discussion on the need for understanding a company’s merger/acquisition strategy and challenges inherent in meeting shareholder’s experience.
M&A’s are once again heating up in the marketplace as companies desire to rapidly expand their footprint around the globe. New challenges are faced in integrating geographically and culturally different organizations due to various domestic legislative issues such as Sarbanes-Oxley as well as international requirements, global communication challenges and more. This session will discuss the necessity for understanding a business’ global M&A strategy and the challenges in making the M&A meet shareholder’s expectations.
Presenter: Susan Stockton, GPHR, CICP, DDI-TS, senior vice president Human Resources, Carreker Corporation, Wylie, Texas
Monday, March 31, 9:00 a.m. - 10:15 a.m.
Talent Acquisition in India
(Repeated Tuesday at 1:15 p.m.)
Workplace Application: Attend this session and learn about strategies and initiatives Indian organizations have taken to address the growing skills gap between entry level skills needed and skills available in the marketplace.
India’s National Association of Software and Services Organization has estimated a robust growth of over 25% in the IT & ITES industries in India. With this considerable growth has come a shrinkage in the readily available talent pool. This session will cover strategies and initiatives Indian organizations have taken to bridge the growing skills gap between the entry-level skills organizations need and the actual skills available in the marketplace.
Presenter: Sangeeta Murthi Sahgal, Director, HR Portfolio, Lumis Partners, New Delhi, India
Monday, March 31, 10:30 a.m. - 11:45 a.m.
Establishing a Presence in New Countries
Workplace Application: This session will help you address the challenges and minimize the risk associated with expanding operations and establishing a presence in new territories.
To remain competitive in this global market, companies are expanding their customer base, seeking talent from broader geographical pools and establishing a presence in new territories. This provides both exceptional growth opportunities and significant challenges—not the least of which are the tax, employment and procedural risks associated with blazing these new trails. This session will explore these challenges and provide insight on how your organization can best prepare to minimize the risk and maximize the opportunity.
Presenter: Eileen Mullaney, partner, PricewaterhouseCoopers, Florham Park, N.J.
Monday, March 31, 10:30 a.m. - 11:45 a.m.
Using Cultural Diversity and Employee Relations Differences to Better Manage European Teams and Improve Behaviour
Workplace Application: This session will provide you with simple and effective tools to better understand European cultural differences and help manage multi-national teams.
This cultural diversity session is centered on behavioral differences within Europe and employee relations systems. This session provides a clear methodology for improving performance in multicultural working environments and allows a better understanding of negative behaviors. Practical, country-based "real" examples are used to illustrate difference and show how negative situations can be reversed and how anyone can be better prepared for difficult meetings where cultural dynamics and difference are commonplace.
Presenter: Peter A. Reid, director, Peter Reid Consulting Ltd., London, United Kingdom
Monday, March 31, 10:30 a.m. - 11:45 a.m.
How to Make a Long Distance Relationship Work-Employing Personnel in a Foreign Country
Workplace Application: This session explains the business and legal implications for U.S.-based companies employing personnel in a foreign country.
This session discusses the issues U.S. companies face in employing both U.S. and foreign citizens in foreign countries. The employment laws of the United States and those of the foreign country are complicated-sometimes leading to inconsistent results. In addition company-wide practices and policies nay conflict with laws of the foreign country. Strategies will be explored to deal with these laws and other issues that arise from these long-distance employment relationships.
Presenter: Walter M. Stella, partner, Bingham McCutchen LLP, San Francisco, Calif.
Monday, March 31, 10:30 a.m. - 11:45 a.m.
Tax Talk: The Fundamentals of International Taxation for International HR Managers
Workplace Application: You will explore such key concepts as the definition of entities, permanent establishment, cross-charging and transfer pricing, placing a special emphasis on their implications for global deployment and international assignment program management.
As many of you know, the topic of tax can seem to be spoken in an entirely different language. However, when responsible for the administration of international assignees, international HR professionals need a basic understanding of the fundamentals of corporate international tax. This session will explore key concepts such as the definition of entities, permanent establishment, cross-charging and transfer pricing, placing a special emphasis on their implications for global deployment and international assignment program management.
Presenter: Gardiner Hempel, Jr., GPHR, partner, Deloitte Tax, LLP, New York, N.Y.
Monday, March 31, 10:30 a.m. - 11:45 a.m.
Recruitment and Selection of Talent: How To Be Successful in China. Lessons Learned from Siemens, Ltd.
Workplace Application: This session will provide you with a unique insight on the talent market in China and how to be successful.
As one of the largest and fastest growing companies in China, one of the biggest challenges it is facing is how to meet the demand for talent. The approach chosen by Siemens was to centralize recruiting services in China, as a way to make processes more effective, optimize the use of resources and bring in-house recruiting services to a higher-level of professionalism. During this session you will gain an overview about how Siemens implementing a Recruiting Center, with special focus on:
• Overview of the current war for talent in China, with future perspectives
• Overview of the strategy and process design
• How to set up a recruiting team from zero and the challenges faced during the implementation
• Understand the challenges involving campus recruiting in China and the dilemma companies are facing.
Presenter: Marcelo Ballario Yoshida, Head HR Recruiting Center, Siemens, Ltd., Beijing, China
Monday, March 31, 10:30 a.m. - 11:45 a.m.
Global Talent - An Emerging Opportunity
Workplace Application: This session focuses on the emerging opportunity for global talent migration.
You will learn about the life cycle of global talent migration. Mr. Sahoo will discuss the past--talent migration with value migration, the present - changing workforce demographics and the future - talent migration for value protection. He will also discuss how HR can facilitate the global talent equilibrium as well as the regulatory & legal framework to facilitate global mobility.
Presenter: Bijay Sahoo, president and chief people officer, Retail Reliance, Mumbai, India
[ Concurrent Session Schedule ] [ Return to top ]
TUESDAY, April 1
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
Beyond Cross-Cultural Communication: Creating High Performance Teams
Workplace Application: This session will introduce you to "Appreciative Inquiry" and enable you to create high performance teams using a strengths-based, positive change methodology.
Effective communication is a key component of a high-performance team. This is more challenging when team members are located around the world. In this session, you will be trained in Appreciative Inquiry (AI), a powerful methodology for creating high performance teams regardless of the differences or location of the team members.
Presenter: Lisa Giruzzi, owner, Transformational Conversations, Albany, N.Y.
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
The War for Talent is Over: Talent Won. Now What?
Repeated Wednesday at 9:00 a.m.
Workplace Application: This session will help you understand and anticipate how changes in the global workforce will impact your work in HR.
You wake up one morning, it's spring, 2013, and you realize that you can't staff your business.not in Houston, not in Hangzhou, not in Haderslev. Executives in the C-Suite are expecting HR to dig them out of the demographic hole that looms on the horizon. To do so, you first must understand where things are today, where they are going; and, then, you must stay ahead of the curve. In this highly interactive talk, we'll review key demographic changes that are impacting HR professionals around the world. And discuss the impact these changes are having on you and your enterprise. If you've got multi-country responsibility, you'll want to learn what's happening to the global workforce, and how you can seize and leverage the trends to your advantage.
Presenter: : Lance J. Richards, GPHR, SPHR, Senior Director, Global Consulting & Outsourcing Services, Kelly Services, Troy, Mich.
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
An International HR Executive’s Guide to Corporate Ethics and Compliance
Workplace Application: This session will help you better understand how to work with and potentially lead ever-expanding ethics and compliance programs.
Any company based or doing business in the U.S. has to be aware of the growing reach of ethics and compliance programs. HR executives are often called in to participate in everything from new hire orientation to helping arrange for enterprise-wide training. This session will examine what is driving this sudden increase in activity - it’s not just legal issues - what the focus is and the crucial role HR professionals can and should play.
Presenter: Adam Turteltaub, Corporate Relations Executive, LRN, Los Angeles, Calif.
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
Keeping It Simple and Relevant… Globalizing HRM and JHPIEGO Experience
Workplace Application: This session will provide practical ideas on how to standardize HR practices and build capabilities in multiple locations in global organizations.
This session provides a snapshot of the experience of JHPIEGO, an affiliate of Johns Hopkins University, in rolling out standardized HR management practices and capabilities in 22 countries. It addresses the process of developing and implementing standards while building in a mechanism for review and update as well as the challenges of building HR capacity through remote coaching and mentoring. The case study highlights cross-border challenges, lesions learned, and tips for replication by other peers.
Presenter: Manjushree M. Badlani, director, Global Human Resources, JHPIEGO, Baltimore, Md.
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
Global Talent Mobility: The 21'st Century Business Imperative
Workplace Application: This session will zero in on successful approaches to refocus mobility on its new role in the organization and how to build capabilities that can deliver on its new value proposition.
The competition for critical talent continues to intensify and many companies are re-evaluating their global talent management practices. As business objectives continue to focus on growth in emerging and other non-traditional markets and companies search globally for new workforces, the global mobility function has become a critical tool to develop and deploy key talent. The organizations that master global talent mobility will dominate markets in the 21st century. In response to this imperative, the global mobility function must redefine itself from a transaction-based employee service provider to a strategic and innovative business partner. We will also address how mobility can be transformed to meet strategic talent objectives while still serving immediate business needs. And we will talk about experiences integrating the global mobility function with other strategic HR functions such as talent management and leadership development to deliver maximum value to the organization.
Presenter: Jonathan Pearce, senior manager, Global Mobility Transformation, Deloitte Tax LLP, New York, N.Y.
Tuesday, April 1, 1:15 p.m. - 2:30 p.m.
Talent Acquisition in India
(Repeated from Monday at 9:00 a.m.)
Workplace Application: Attend this session and learn about strategies and initiatives Indian organizations have taken to address the growing skills gap between entry level skills needed and skills available in the marketplace.
India’s National Association of Software and Services Organization has estimated a robust growth of over 25% in the IT & ITES industries in India. With this considerable growth has come a shrinkage in the readily available talent pool. This session will cover strategies and initiatives Indian organizations have taken to bridge the growing skills gap between the entry-level skills organizations need and the actual skills available in the marketplace.
Presenter: Sangeeta Murthi Sahgal, Director, HR Portfolio, Lumis Partners, New Delhi,
India
NEWLY ADDED!
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Successfully Integrating Mergers & Acquisitions: An International HR Solution to the People Problem
Workplace Application: This session will feature six practical international HR measures that improve the likelihood of mergers and acquisitions (M&A) synergies by addressing the management of the human side of change in today's global context.
Few companies reap the value they expect from international acquisitions, usually because they overestimate the synergies and underestimate the human factor. Global leaders ponder that the three most critical ingredients of successful M&A integration are: The retention of key talent and managers, communication, and the integration of multiple corporate and national cultures. This presentation will provide a practical solution that stems from the intercultural management challenges embedded in each one of them for international success.
Presenter: Stéphane Brahy, Director, Cartus Global Performance Solutions, Chicago, Ill.
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Managing European Labour Relations from the U.S.
Workplace application: In this session, the critical factors for determining when and how to manage European labour relations from the USA will be identified. Different strategies will be examined and their effectiveness assessed.
To many U.S. companies, labour relations in Europe represent a minefield of Works Councils, Trade Unions and hostile labour courts. Distance has bred alienation. Much is written about the difficulties, but almost nothing about practical and effective management. Cutting through the issues of language and compliance, practical examples and simple techniques will be provided to show how an effective strategy can be designed and implemented.
Presenter: Peter A. Reid, director, Peter Reid Consulting Ltd., London, United Kingdom
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Connecting HR Objectives to Global Business Goals
Workplace Application: This session will help you connect your HR objectives to the organization’s global business goals allowing you and your team to increase the relevance and effectiveness of your daily work.
It is critical that HR clearly understands global business goals and how everyday HR activities support the organization’s most important efforts. Unfortunately, what is often most critical is often overlooked. This session provides you a process for ensuring that their activities are aligned to the most important goals of the global business. Doing so will make HR more relevant to the organization and allow HR to employ limited resources to the most important goals.
Presenter: E. Patrick Leddin, senior project manager, Wedgewood Consulting Group, Inc., Lousville, Ky.
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Organizational Values: Transcending Geographical Borders
Workplace Application: This session will help you develop a roadmap for building a global workplace culture that fosters civility, productivity, and teamwork throughout your organization.
When organizations have global employee populations subject to varying laws and cultural norms, people issues take on new complexities. You must be able to establish common values and standards that transcend language, country, and cultural barriers. The presenter will highlight the pitfalls of a U.S.-centric approach and demonstrate easy-to-use tips and guidelines for building a global workplace culture. Bring your organization’s values and mission statement to this interactive, hands-on session.
Presenter: Stephen M. Paskoff, Esq., president, ELI, Atlanta, Ga.
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Going Global: Establishing an Overseas Operation from the Ground Up
Workplace Application: This session is a practical guide to assist those of you establishing a Greenfield Operation for the first time to consider key issues necessary for the successful launch of the new operations.
Ever have the CEO come into your office and say, "We’re going global. We want to set up an international office somewhere in Europe from the ground up?" This session is a practical guide for manager setting a Greenfield office for the first time. We will discuss the necessity of understanding the global business strategy, conducting the environmental scan, setting up the business entity and putting in place recruiting, compensation and other HR-related programs necessary for the successful launch of the new operation.
Presenter: Susan Stockton, GPHR, CICP, DDI-TS, senior vice president Human Resources, Carreker Corporation, Wylie, Texas
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
Speaker Cancellation
From Afio Mai to Willkommen: How to be an Effective Cross Cultural Communicator
Workplace Application: This session will help to build awareness and provide tools to apply in increasing your ability to communicate effectively across cultures and languages in a business environment.
This session will help you develop an understanding of effective workplace communications with people from varies cultural backgrounds, and especially the quickly growing segment of ESL speakers. How cultural differences affect communication, relationships and management will be discussed as well as the effects language barriers can have on team success. Learn to become more effective and savvy in communicating in your verbal and non-verbal intercultural interactions.
Presenter: Laraine Kaminsky, executive vice president, Graybridge Malkam, Ottawa, Ontario, Canada
Tuesday, April 1, 3:00 p.m. - 4:15 p.m.
The Global Organizational Fit Pyramid for Global Team Assignments
Workplace Application: This session will help you learn about and practice a progressive global assignment screening process utilizing structured criteria for evaluating international assignments and assignees.
The Global Organizational Fit Pyramid provides progressive selection criteria for screening global assignment candidates. The criteria are applied when considering global candidates, teams, positions and locations. This session also examines some of the issues and concerns at each of the five levels. You will participate in a practical application exercise related to selecting global assignees.
Presenter: Richard S. Colfax, Ph.D., GPHR, general manager and senior consultant, Colfax, Inc., Mangilao, Guam
[ Concurrent Session Schedule ] [ Return to top ]
WEDNESDAY, April 2
 Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
World Class Service Delivery: On a Global Scale
Workplace Application: This session will help you understand the optimal service delivery models, sourcing strategies, technology utilization, and other best practices that are leveraged by the world-class population today.
Using it’s methodology of evaluating both the efficiency and effectiveness of organizations, the Hackett Group identifies the top 10% of HR organizations as world class. Within that group, it was found that these organizations share common characteristics. This session will review how those world-class organizations differ from average companies. In particular, we’ll look at how world-class HR organizations structure their service delivery, leveraging shared services, outsourcing and technology across the globe.
Presenter: Carey Ellinghaus, CPA, consulting manager, The Hackett Group, Lexington, Ky.
Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
Managing Performance in Global Organizations: Getting Culture Right
Workplace Application: This session will expand your toolbox for managing global performance with a look at actionable and universal culture indicators, and help you avoid the paradigms that undermine strategy.
When strategy meets culture, culture always wins - so how does a global organization manage strategy across operations that span a range of national cultures? Presenting data from over 1,000 operations engaged in performance improvement, this session demonstrates the validity of nine characteristics for predicting performance regardless of geography. This session covers the site-level characteristics essential to outcomes everywhere, the difference between operational and "local" culture, and the application of these principles within a global context.
Presenter: Colin D. Duncan, vice president, Global Strategy and Marketing, BST, Ojai, Calif.
Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
Risk Management in Global Mobility: Planning to Exceed Internal Audit and Internal Control Standards
Workplace Application: This session will assist you in addressing the internal audit and internal control standards interwoven into your company’s regulatory compliance framework, enabling you to assist leadership by minimizing risk in their global mobility programs.
In this post Sarbanes-Oxley era, corporate boards and senior executives are immensely focused on their responsibility to ensure the internal controls of the organizations they lead. Global mobility presents business leaders a number of financial, legal and HR compliance challenges including: global payroll reporting and withholding, immigration, inter-company compensation allocations and a myriad of other issues. This session will examine the most prevalent challenges confronting global employers, examine the related performance criterion applicable to these processes and discuss techniques to aid organizations in meeting and exceeding these internal and external performance standards.
Presenter: Peter J. Dolan, MBA, SPHR, GPHR, CMA, CPA, partner, KPMG, Detroit, Mich.
Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
The War for Talent is Over...Talent Won. What Now?
(Repeated from Tuesday at 1:15 p.m.)
Workplace Application: This session will help you understand and anticipate how changes in the global workforce will impact your work in HR.
You wake up one morning, it's spring, 2013, and you realize that you can't staff your business.not in Houston, not in Hangzhou, not in Haderslev. Executives in the C-Suite are expecting HR to dig them out of the demographic hole that looms on the horizon. To do so, you first must understand where things are today, where they are going; and, then, you must stay ahead of the curve. What is HR's role in managing, deploying and leading this incredible, global talent pool? How does HR become a part of your business' competitive edge? Does your company's leadership team understand and embrace the changes that the market is imposing on you? In this highly interactive talk, we'll review key demographic changes that are impacting HR professionals around the world. Then, we'll talk about the impact these changes are having on you and your enterprise. If you've got multi-country responsibility, you'll want to learn what's happening to the global workforce, and how you can seize and leverage the trends to your advantage.
Presenter: Lance J. Richards, GPHR, senior director, International Human Resources, Kelly Services, Troy, Mich.
Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
Climate Change Critical Work for HR
Workplace Application: Listen to the state of the planet and some of the strategies that HR can adopt to help their organizations deal with this challenge to the benefit of all.
This planet is the only home we know. No-one will escape the effects of Climate Change. HR has critical role to play in helping organizations address the 21st century's biggest challenge. Listen to the state of the planet and the role that you can undertake to ensure that your companies and the people in them are at the forefront of finding and applying solutions.
Presenter: Tony Frost, executive chairman, ITO International, Stellenbosch, South Africa
Wednesday, April 2, 9:00 a.m. - 10:15 a.m.
Behavioral Preferences Applied to Business Results
Workplace Application: In this session the presenter will share how she has been applying behavioral preferences (MBTI types) to support team alignment and leadership development for improvement in sales and overall business needs.
We manage as we are - reason why our behavioral preferences impact our performance. Therefore, understanding our individual behavioral preferences to then identify other individuals’ preferences and develop an interaction strategy is a powerful tool for business results. In this session the presenter will share insights and results from projects developed throughout Latin America, which can be replicated as a global strategy for HR to support business goals.
Presenter: Neusa Hirota, Talent and Leadership Development, Latin America, Unisys Corporation, Sao Paulo, Brazil
[ Concurrent Session Schedule ] [ Return to top ]
Recertification Credit Available
 Attention PHRs, SPHRs, and GPHRs! The Human Resource Certification Institute (HRCI ) will award hour-for-hour recertification credit for each professional development session you attend, including pre-conference workshops and concurrent sessions. All sessions count toward general recertification credit.
Attention SPHRs! Sessions marked with this symbol fulfill the strategic management requirement for Senior Professional in Human Resources (SPHR) recertification.
Attention GPHRs! Sessions marked with this symbol fulfill the global certification requirements for the Global Professional in Human Resources (GPHR) recertification.
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