See also: Thursday Sessions | Friday Sessions | Recertification Credits Available
WEDNESDAY, SEPT. 24, 1:30 p.m. - 3:00 p.m.
Talent Development as a Key Business Strategy:
Filling the Leadership Pipeline at Gunderson Lutheran Medical Center
Workplace Application: This session illustrates the value of talent development as a key business strategy and offers a best practice model for implementing a full-scope talent development system.
Talent development is a systematic and strategic approach to identifying and preparing high-potential leaders for future roles within an organization. It is employed as both a retention and development tool in order to insure a strong leadership pipeline. The session will address how Gunderson Lutheran Medical identified the need for a talent development program and how they created a system that has garnered national recognition by the Healthcare Advisory Board.
Presenter: Nancy Noelke, M.S., B.A., consultant for talent development, Gundersen Lutheran Medical Center, La Crosse, Wis.
Good Fortune: How Corporate Social Responsibility Can Save the World
Workplace Application: HR leaders should take the lead in making CSR personal for every employee and strategic for senior leaders.
CSR is becoming a major CEO-level concern. Senior line executives' most pressing need is to incorporate CSR into both the fabric of their culture and innovative growth strategies. You are the "natural" internal leaders in linking CSR from strategic concepts to individual engagement of employers and stakeholders. According to a recent Cone Marketing survey, a majority of employees want to work for companies directly contributing to social and environmental benefit. Companies that don't actively address this powerful trend with specific employee programs that increase innovation, morale, retention and recruiting results are already losing the "war for talent."
Presenter: Will Marre, CEO & Founder, American Dream Project/CitizenOne, Encinitas, Calif.
Emotional Intelligence: A Way to Accelerate Leadership
Workplace Application: In this session, you will be given a mini-EI self assessment, major research on the correlation between emotional intelligence and leadership development, and an opportunity to build your capability in at least one of the EI areas.
Emotional intelligence (EQ/EI) is defined as adeptness at managing ourselves and our interactions with others. Ample research identifies EI as a difference that makes a positive difference, both for the organization and for the individual. And, extensive research shows that lack of EI has a cost to both. While IQ is fixed, EQ/EI can be learned, so we don't have to settle for poor EI. With organizations needing leadership today more than ever before, developing greater emotional intelligence (EI) is paramount.
Presenter: Sandy Mobley, executive development practice leader and master coach, The Learning Advantage, Inc., Arlington, Va.
The Differentiated Workforce: Transforming Talent into Strategic Impact
Workplace Application: Attend this session and learn more about deciding when, where, and how to invest in the workforce.
Given the financial and managerial resources needed to attract, select, develop, and retain high performers, companies simply can't afford to have "A" players in all positions. All too often, companies invest in their best and worst employees in equal measure. The result is often the departure of "A" players, discouraged by their treatment, and the retention of "C" players. This session will show how a "Differentiated Workforce" can help create those strategic capabilities which drive strategy execution and business success. Mark Huselid will demonstrate how to develop a Strategic Human Capital Plan that details the specific steps needed to place "A" players in "A" positions, effectively manage "B" and "C" players and positions, and execute and communicate the process throughout the business.
Presenter: Mark Huselid, Ph.D., professor of HR Strategy, School of Management and Labor Relations, Rutgers-The State University of New Jersey, New Brunswick, N.J.
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THURSDAY, SEPT. 25, 10:45 a.m. - 12:15 p.m.
Outthink the Competition
Workplace Application: This session is an engaging, hands-on program designed to leave you able to consistently outthink your competition.
Kaihan Krippendorff has studied corporate conflict for more than a decade. His work shows that creativity and flexibility are more important than money or size. He has found that companies do not beat their competition by outspending but win by outthinking them. History's greatest military strategists—from Sun Tzu to Napoleon Bonaparte—shared an ability to conceive "winning moves" that their adversaries did not see or would not choose. Similarly, the companies that have created the greatest value in the last decade—from Wal-Mart to Dell Computers—made creative strategic moves that competitors viewed as illogical.
Presenter: Kaihan Krippendorff, president, Strategy Learning Center, Miami Beach, Fla.
Leaving Your Leadership Legacy—A Focus on Authenticity, Adaptability and Sustainability
(Repeated Friday at 10:15 a.m.)
Workplace Application: This session will prepare you with both the systems and processes to return to your organization renewed, refreshed and rejuvenated, ready to redefine your lasting leadership legacy.
This presentation will redefine personal leadership development and will be a coveted experience for any leader desiring to leave a positive and lasting imprint upon their organization, and their people. You will follow an intensive format of both self-actualization and the development of future systems and processes that will enable you to establish and sustain a lasting legacy for your organization.
Presenter: Shane Yount, partner/senior consultant, Competitive Solutions, Inc., Alpharetta, Ga.
The HR Professional's Role: Be Savvy, Be Strategic, Be Smart!
(Repeated Thursday at 1:30 p.m.)
Workplace Application: In this idea-packed, energizing and interactive program, Barbara Sanfilippo will outline proven strategies you can use to be viewed as a key contributor and business partner.
In today's fiercely competitive environment, savvy HR professionals who add value and impact revenue will win the respect and support of CEOs and senior management. In addition to hiring staff and monitoring benefit programs, HR can be the driving force behind strategic initiatives. Topics include how to: think like a strategist, not simply an executor; support your firm's strategic initiatives; tie HR's goals to sales and customer service results; deliver service to internal customers; gain support and build relationships; stay current, connected and competitive; score a big win; promote your accomplishments and much more!
Presenter: Barbara Sanfilippo, CSP, CPAE, Romano & Sanfilippo; author, Dream Big! What's the Best That Can Happen?
How To Be the Strategic Business Partner Bringing Health Care Strategies to Your CFO and CEO
Workplace Application: This session will address the different strategies that HR professionals are using to handle the important task of managing the increasing cost of health care benefits.
Human resource executives are expected to be business partners who bring positive change to the bottom line of a company. This is an especially challenging task in the face of rising health care costs. This session will review the different tools and strategies HR executives are utilizing as they manage the increasing cost of health benefits.
Presenter: Nancy Blough, J.D., MBA, executive vice president, American Health Data Institute, Fort Mill, S.C.
THURSDAY, SEPT. 25, 1:45 p.m. - 3:15 p.m.
Executive Derailment
Workplace Application: This session will delve into ways to identify and prevent executive derailment and the reasons that turnover in the C-suite is at it highest in recent years.
Turnover research indicates that C-suite tenure is shorter than ever. Demographic research indicates young people are getting bigger jobs sooner than ever and that they aren't prepared for them. As a result, they are "derailing" or failing in first-time general management jobs faster than ever before, which creates a succession, feedback and development dilemma. Competencies predict success; learning agility predicts potential; and derailment factors (negative competencies) predict failure. Cara Capretta will share the common reasons for failure and 19 specific stallers/stoppers associated with derailment. She will also share a few case studies of real life executives who have demonstrated derailing factors.
Presenter: Cara Capretta, vice president of Strategy & Intellectual Property, Korn/Ferry International, Minneapolis, Minn.
The HR Professional's Role: Be Savvy, Be Strategic, Be Smart!
(Repeated from Thursday at 10:45 a.m.)
Workplace Application: In this idea-packed, energizing and interactive program, Barbara Sanfilippo will outline proven strategies you can use to be viewed as a key contributor and business partner.
In today's fiercely competitive environment, savvy HR professionals who add value and impact revenue will win the respect and support of CEOs and senior management. In addition to hiring staff and monitoring benefit programs, HR can be the driving force behind strategic initiatives. Topics include how to: think like a strategist, not simply an executor Support your firm's strategic initiatives; tie HR's goals to sales and customer service results; deliver service to internal customers;, gain support and build relationships; stay current, connected and competitive; score a big win; promote your accomplishments and much more!
Presenter: Barbara Sanfilippo, CSP, CPAE, Romano & Sanfilippo; author, Dream Big! What's the Best That Can Happen?
Employee Engagement: What Works!
Workplace Application: The session focuses on how to use key drivers of employee engagement to make strategic decisions and create the engaged work force in your organization.
By looking at successful strategies used by organizations who have achieved workplace excellence, and by review of key engagement factors, you will walk away with information that can be used to develop strategic plans for creating a culture that fosters employee engagement. An important component presented in this session includes successful methods of motivating mid-level leadership to be "on-board" with organizational initiatives focused on engagement.
Presenter: Connie Poteat, M.A., senior consultant, The Jackson Group, Hickory, N.C.
Expanding the Influence of HR on Business Performance
Workplace Application: This presentation will show how HR executives can dramatically expand their influence over business performance by highlighting and addressing five key factors correlated to execution and business results.
Over the past 10 years, Gap International, a global business consulting firm, has researched and isolated five key factors that are directly correlated to execution and business results. This presentation will highlight the five key factors, how they work, how they are measured, their impact on business outcomes, and how HR executives use them to impact their businesses.
Presenter: Eric Jackson, Ph.D., vice president, Gap International, Springfield, Pa.
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FRIDAY, SEPT. 26, 10:15 a.m. - 11:45 a.m.
Epic Change: How to Lead Change in the Global Age
Workplace Application: This session will provide a new set of practical tools for those responsible for leading major change in your organization.
Dr. Clark will discuss the results of his landmark study of large-scale organizational change in 53 business, health care, government, education and nonprofit organizations. This session will provide a road map and tools for those charged with leading major HR change initiatives in your organizations. You will earn the dominant pattern of world-class leaders, as well as the most common failure patterns.
Presenter: Timothy Clark, chairman and CEO, TR Clark Associates, LLC, Alpine, Utah
Setting Up a Service Delivery Center as Part of Your HR Strategy
Workplace Application: This session will discuss the benefits of providing HR services in-house and will share best practices that will help you effectively develop and objectively evaluate HR processes that will assist you with becoming a world-class HR organization.
The strategy for handling HR functions for the MetLife Enterprise has evolved to include a centralized service delivery center. We will discuss the advantages of performing HR service center functions in-house, as opposed to outsourcing this work. We will take you through our in-sourcing model, explaining how and why MetLife chose this strategy and walk you through setting up processes and procedures that are consistently followed. Finally, we will discuss measuring, monitoring and tracking performance to ensure world-class HR service.
Presenters: Tina Honkus, assistant vice president, MetLife, Johnstown, Pa.; and Jennifer Hale, HR service center manager, MetLife, Johnstown, Pa.
Leaving Your Leadership Legacy—A Focus on Authenticity, Adaptability and Sustainability
(Repeated from Thursday at 10:45 a.m.)
Workplace Application: This session will prepare you with both the systems and processes to return to your organization renewed, refreshed and rejuvenated, ready to redefine your lasting leadership legacy.
This presentation will redefine personal leadership development and will be a coveted experience for any leader desiring to leave a positive and lasting imprint upon their organization, and their people. You will follow an intensive format of both self-actualization and the development of future systems and processes that will enable you to establish and sustain a lasting legacy for your organization.
Presenter: Shane Yount, partner/senior consultant, Competitive Solutions, Inc., Alpharetta, Ga.
Selecting the Right Metrics Makes All the Difference
Workplace Application: You will get insights into the Bank of America's underlying philosophy, key processes, and tools used to grow its top talent and measure its overall "Health of the Bench."
At Bank of America, leader development is a critical business imperative. In the past, the Bank relied heavily on acquisitions as a primary source of leadership talent but given its size, scale and complexity today, that approach by itself is neither sustainable nor sufficient. Consequently, there is a renewed vigor around developing the Bank's top performers and high potentials. In this session, Brian Fishel will share specific measures Bank of America uses to track and monitor its talent pools and measure its overall leadership depth & breadth; how they are used to drive talent management decisions throughout the organization—from top to bottom; and key lessons learned when building stakeholder commitment to talent strategies.
Presenter: Brian Fishel, senior vice president, Executive and Leadership Pipeline Development, Bank of America, Charlotte, N.C.
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 RECERTICIFATION CREDITS AVAILABLE
The Human Resource Certification Institute (HRCI ) awards recertification credits on an hour-for-hour basis for all educational sessions attended, not including breaks and meals (if applicable). For more information, visit the HRCI web site at www.hrci.org.
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