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Global Cultural Competence for Business Leaders

HR Certification Institute: Approved ProviderRecertification Hours: 7.5
Approved for International and Business Management and Strategy Credit


Intended Audience
Mid- to Senior-Level leaders working across national borders.
  • Is a generalist or senior specialist.
  • Typically has 3-7 years of HR experience.
  • Manages projects or program.
  • Holds a formal title such as, but not limited to, HR Manager, Generalist, or Senior Specialist.
  • Is a very experienced generalist or specialist.
  • Typically has 8-14 years of HR experience.
  • Holds a formal title such as, but not limited to, Senior Manager, Director, or Principal.

SHRM and the Human Resources Professionals Association (HRPA) partner to deliver this professional development program for HR professionals.

Program Overview
Developed for mid- to senior-level leaders working across national borders, this interactive one-day course explores what we know about culture and how we must navigate today’s increasingly globalized marketplace. In particular, we’ll focus on general concepts of cultural competence and how to analyze and apply these concepts. Moreover, we’ll arm you with strategies to proactively diagnose and address culture-based conflicts or challenges.

Program Objectives

  • Learn about key cultural concepts (culture, cultural competence, cultural dimensions, cultural universals); get to know how five different culture clusters of the world operate.
  • Learn how to analyze your own culture in order to increase self-awareness and identify possible sources of cultural bias; then leverage intercultural awareness for counteracting unconscious biases; how to effectively communicate with people from other cultures; and how to collaborate across cultures.
  • Learn how to proactively diagnose and address possible conflicts and how to mediate across cultures—for the benefit of your organization.

Daily Schedule
8:30 a.m. – 5:00 p.m.

Questions? E-mail us at


 Delivery Options & Fees


1-day seminar
SHRM & HRPA Members:
$595 + Taxes
Nonmember: $795 + Taxes

Click on a location image below to register online.

Sept. 20, 2013
Toronto, ON, Canada

 Organizational Training & Development


Organizational Training & Development 

Bring this program to your organization, contact or +1-703-535-6496.