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101 Sample Write-Ups for Documenting Employee Performance Problems

    

101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination, Second Edition



By Paul Falcone

2010, Paperback with CD-ROM, 400 pages
ISBN: 978-0-8144-1546-7
SHRMStore Item #: 61.13507

Buy now at the SHRMStore

There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem. But when performance problems become apparent, you can't just ignore them. You need to deal with them head-on.

Not sure of the best way to handle a particular situation? Turn to 101 Sample Write-Ups for Documenting Employee Performance Problems. This perennial bestselling resource covers dozens of problems likely to occur in the workplace, from substandard work quality, absenteeism, and poor attitude to sexual harassment, insubordination, and more.

Among the new write-ups found in the second edition of the highly popular reference guide are how to deal with such problems as:
* Politically incorrect behavior
* Lack of leadership or trust
* Failure to communicate upward and/or follow through
* Lack of teamwork
* Use of Internet pornography
* Managerial misconduct and retaliation
* Failure to disclose a conflict of interest or personal relationship
* Violation of intellectual property rights

This completely updated edition also includes an appendix on SOX requirements and samples of how to deal with intermittent FMLA abuse.

Because writing someone up doesn't always result in a correction of the problem at hand, readers will also find creative alternatives to formal disciplinary warnings that will help turn around those flying "just below the radar." There are 18 sample termination letters included.

Also inside: advice for tying progressive discipline to annual performance reviews; ways to avoid drafting documentation that could later be used against your company; summary dismissals; and much more.

The book isn't merely a reference, but a resource that managers can turn to any time they need to generate a corrective action notice. All 101 samples in the book are easily accessible for viewing via the CD-ROM attached to the back cover and can be downloaded and customized with minimal effort.

Simply put, you'll no longer have to guess at what verbiage you should include in a write-up. This one-of-a-kind guide helps managers handle any scenario fairly, constructively, and--most important--legally.

This book is co-published with AMACOM.

TABLE OF CONTENTS

Introduction
Part I: Mastering the Write-Up Tool
1. Progressive Discipline and Its Legal Considerations
2. Disciplinary Levels, Subjects, and Prior Notifications
3. Incident Descriptions and Performance Improvement Plans
4. Consequences, Rebuttals, and Employee Acknowledgments
5. Commonly Asked Questions and Practical Answers to Tricky Employee Relations Issues
6. About the Sample Write-Ups
101 Sample Write-Ups
Part II: Disciplining the Probationary Employee
#1, 2 Disciplining the Probationary Employee
#3 Disciplining the Probationary Employee: Extending the Length of Probation
#4 Performance Problems That Arise Right After the New Hire's Probationary Period Ends
Part III: Policy and Procedure Violations
#5, 6 Failure to Follow Departmental Policies and Procedures
#7 Excessive Personal Telephone Calls
#8 Software Piracy (Unauthorized Installation)
#9 Unauthorized Use of Company Equipment, Time, Materials, or Facilities
#10 Unauthorized Removal of Company Files
#11 Inappropriate Downloading/Violation of Intellectual Property Rights
#12 Leaving the Work Site During a Regularly Scheduled Shift
#13 Disclosure of Confidential Information About the Company or Its Customers
#14 Failure to Follow Company Dress Code
#15 Lack of Cleanliness and Substandard Personal Hygiene
#16 Smoking on Company Grounds
#17 E-Mail Misuse
#18 Off-Duty Conduct and "Moonlighting"
#19 Failure to Disclose a Conflict of Interest/Personal Relationship (Code of Conduct Violation)
Part IV: Performance Transgressions
#20-26 Substandard Work Performance
#27 Substandard Customer Service
#28, 29 Safety Infractions
#30 Lack of Sales Production
#31 Unwillingness to Perform Properly Assigned Work
#32 Recurring Negligence and Thoughtlessness
#33 Lack of Teamwork
#34 Lack of Managerial Leadership and Lack of Trust
#35 Failure to Follow Through/"Dropping the Ball"
#36 Improper Cash Handling
#37 Acts Resulting in Loss to the Employer
#38 Slow or Inefficient Production
#39 Failure to Observe Working Schedule, Including Rest and Lunch Periods
#40 Sleeping on the Job
#41 Failure to Learn New Material in Training
#42 High Error Factor and Scrap Rate
#43 Falsification of Employer Records
#44, 45 Lack of Communication with Supervisor
#46 Failure to Communicate Upward
Part V: Behavior and Conduct Infractions
#47 Profane Language in the Workplace and Insubordination
#48 Poor "Attitude"
#49, 50 Insubordination and Substandard Work Performance
#51 Misconduct, Fighting, and Horseplay
#52-55 Sexual Harassment
#56 Finding Pornography on an Employee's Computer Hard Drive
#57 Politically Incorrect Behavior in the Workplace
#58 Creating an Intimidating Work Environment
#59 Managerial Misconduct
#60 Veiled or Direct Threats of Violence
#61-63 Antagonistic Behavior Toward a Coworker
#64 Managerial Retaliation/Group Complaint About a Supervisor
#65 Managerial Retaliation
#66-68 Intoxication During Work Hours
#69 Drug-Related Impairment During Work Hours
#70 Character Assassination, Defamation
#71 Gossip- and Rumormongering
#72 Blamers and Excuse-Makers
Part VI: Absenteeism and Tardiness
#73 Excessive, Unscheduled Absence: "No Fault" System
#74, 75 Excessive, Unscheduled Absence
#76, 77 Pattern of Excessive, Unscheduled Absence
#78 Excessive, Unscheduled Absence: "Excuse-Based" System
#79-81 Excessive Tardiness
#82 FMLA Abuse: Failure to Provide Appropriate Medical Documentation
#83 FMLA Abuse: Failure to Follow the Terms of the Medical Certification
Part VII: Termination Notices
#84 Terminating the Probationary Employee
#85, 86 Discharge for Cause: Substandard Performance
#87 Employee Fails to Report to Work on Her First Day; The Company Rescinds Its Employment Offer
#88 Summary Discharge: Falsification of Company Records
#89 Summary Discharge: Time Card Fraud
#90 Summary Discharge: Possession, Sale, or Being Under the Influence of Alcohol or Illegal Substances
#91 Summary Discharge: Failure to Pass Certification Exam
#92 Summary Discharge: Misconduct at Company Holiday Party
#93 Summary Discharge: Threatening a Coworker With Bodily Harm
#94 Letter Confirming Acceptance of an Employee's Verbal Resignation
#95 Summary Discharge: Acceptance of Gratuities
#96 Summary Discharge: Insubordination
#97 Secretarial Layoff: No Severance
#98 Director-Level Layoff Including Severance Package, Outplacement, and Appropriate Legal Release
#99, 100 Job Abandonment
#101 Summary Discharge: Credit Card Fraud
Index

ABOUT THE AUTHOR

Paul Falcone is Vice President of Employee Relations at TimeWarner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Tough Conversations to Have with Employees, 96 Great Interview Questions to Ask Before You Hire, The Hiring and Firing Question and Answer Book, and Productive Performance Appraisals. Falcone is also a longtime contributor to HR Magazine and a nationally recognized speaker on hiring and performance management.

 

 Praise for the Book

 
"Before offering samples, Falcone walks readers through the parts of progressive discipline, from verbal corrections to written warnings, administrative leave during an investigation, final written warnings, and last-chance steps including suspension and probation. The book also provides do's and don'ts for wording written descriptions of performance incidents and descriptions of disciplinary consequences. Readers also get an outline of a performance improvement plan document."
-- HR Magazine's Books in Brief