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Diverse Teams at Work: Capitalizing on the Power of Diversity

    

Diverse Teams at Work: Capitalizing on the Power of Diversity
By Lee Gardenswartz and Anita Rowe

2003, 259 pages, Paperback
ISBN: 978-1-58644-036-7
SHRMStore Item #: 61.12501

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Now you can make diversity an asset, not a liability. This book is invaluable for manager, trainers, consultants, and HR professionals, Diverse Teams at Work, is an authoritative, how-to guide for team building into today's complex workplace.

Lee Gardenswartz and Anita Rowe make innovative contributions to both diversity and team dynamics and demonstrate how a wide range of diversity factors help or hinder teams.

The book distills the authors' 25 years of real-world experience in helping solve diversity and team-building challenges. Among the tools are:

  • An analysis of how diversity shapes expectations and team behavior-from race, gender, age to subtler differences such as education, work function, and level.
  • Processes for building teams.
  • Guidelines for starting teams, integrating new members into the team, and diagnosing trouble spots.
  • Key tips for resolving conflicts, solving problems, and making decisions.

Real-world examples of how diverse teams have built strong relationships, resolved conflicts, solved problems, and performed far more productively than homogenous work groups.

Fifty-six reproducible worksheets to guide introspection and discussion on the assumptions team members make about people and how those assumptions affect team relationships.

Read an Excerpt.

 

 Praise for the Book

 

"Achieving international recognition as a leader in diversity management is due in large part to the use of great tools like Diverse Teams at Work." -- Berlinda Fontenot-Jamerson, Director of Diversity, Sempra Energy

"Gardenswartz and Rowe have taken the best ideas for building effective teams and combined them with the best we know about diversity. The tips on building trust are brilliant." -- Julie O'Mara, President, O'Mara and Associates Consultants

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 About the Authors

 
Lee Gardenswartz, Ph.D. and Anita Rowe, Ph.D., partners in Gardenswartz & Rowe, began helping organizations with diversity in 1977, working with the Los Angeles Unified School District during mandatory integration. They have helped regional and national clients to build productive and cohesive work teams and to create inter-cultural understanding and harmony. Their books include Managing Diversity, The Managing Diversity Survival Guide, and The Diversity Tool Kit.
 

 Table of Contents

 

Chapter 1. E Pluribus Unum

Chapter 2. Similar Differences: The Power of Infinite Variety

Chapter 3. How Diverse Teams Work

Chapter 4. Task Accomplishment: The Raison D'etre of Teams

Chapter 5. Relationships: The Times that Bind

Chapter 6. Shoulder to Shoulder: In the Trenches Together

Chapter 7. Group Process: Human Engineering to Keep the Team on Track

Chapter 8. Where Do You Begin?

Chapter 9. The Critical Role of Leader

Chapter 10. Making Team Building Pay Off: Considerations, Challenges, and Caveats