
Recertification Hours: 23
An intensive four-day experience, this program builds the confidence, knowledge and skills of individuals charged with conducting effective diversity training. Get the tools, models and skills you need to make diversity interventions within your organization.
Program Overview
• Building the Foundation
• Diversity Facilitator Self-Assessment: Five Critical Competencies
• Establishing an Inclusive Training Environment
• Defining the Dimensions of Diversity
• Training as an Intervention
• You as a Diverse Entity: Exploring One's Own Cultural Programming
• Dealing With Stereotypes, Prejudice and Assumptions
• Understanding Culture as a Shaper of Behavior
• Developing Flexibility as a Trainer and Internal Consultant
• Applying Learning for Maximum Results What You Will Learn
• Facilitating respectful discussion of sensitive issues.
• Connecting diversity to the organization's bottom line.
• Helping participants clarify and define diversity to include everyone.
• Designing and delivering diversity training with confidence.
• Using resources appropriately and flexibly for different needs and reasons.
• Weaving diversity into all training.
• Conducting diversity audits, assessing needs and preparing data for feedback to the organization.
• Learning to use a wide spectrum of diversity resources.
Program Presenters (subject to change)
Lee Gardenswartz, Ph.D., partner, Gardenswartz & Rowe, Los Angeles, Calif.
Anita Rowe, Ph.D., partner, Gardenswartz & Rowe, Los Angeles, Calif.
Program Materials
To supplement your workshop learning experience, you receive several award-winning publications - a $500 value:
- Managing Diversity Survival Guide: Reproducible training materials on hard copy and disk with more than 80 activities included.
- The Diversity Tool: Diversity training manual, with more than 100 reproducible training activities, tips and general agendas.
- Diverse Teams at Work: A how-to book for building diverse teams, including more than 50 activities.
- Managing Diversity: An award-winning complete desk reference and A-Z planning guide for managing diversity.
Daily Schedule
FOUR-DAY SEMINAR
Days 1 & 2: 8:30 a.m.–4:30 p.m.
Day 3: 8:30 a.m.–4:00 p.m.
Day 4: 8:30 a.m.–12:30 p.m.
Class size limited to 40 participants. Early registration is recommended.
Bring this Seminar to Your Organization
To bring this seminar to train multiple employees at your organization, please corporatetraining@shrm.org.

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Society for Human Resource Management
1800 Duke Street • Alexandria, Virginia 22314 USA
Phone U.S. Only: (800) 283-SHRM
Phone International: +1 (703) 548-3440
TTY/TDD: (703) 548-6999
Fax: (703) 535-6490
Questions? Contact SHRM
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FOUR WAYS TO REGISTER
ONLINE:
Click a location for more information.
March 4-7, 2008
Atlanta, GA
FAX:
Fax your Registration Form to (703) 535-6490 (Credit card and gov't PO registrants only). Please allow 5-7 business days for processing.
PHONE:
Call a customer service representative at: (800) 283-7476 (U.S. only) (703) 548-3440, Option 3 (Credit card registrations only).
MAIL:
Mail in your Registration Form to: SHRM Seminars PO Box 79482 Baltimore, MD 21279-0482 (Checks made payable to SHRM in U.S. dollars drawn on a U.S. bank).
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