SHRM Competency Model

SHRM Competency Model


The SHRM Competency Model identifies what it takes to be a successful HR professional—across the performance continuum; around the globe; and across all career levels, job roles and job functions. SHRM worked with HR professionals around the globe to create the model, which:

  • Defines the competencies and knowledge necessary for effective practice as an HR professional.
  • Supports HR practitioners in their career and professional development.
  • Helps organizations build approaches to identify and cultivate high-quality HR leaders, individual contributors and teams.

The SHRM Competency Model provides the foundation for talent management throughout the HR lifecycle and helps organizations ensure that HR professionals are proficient in the critical behaviors and knowledge necessary to solve today's most pressing people issues and strategies. 

For more information about the SHRM competency model, please see the information and resources below.

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How can I use it?

HR professionals around the world are using the SHRM Competency Model to launch and sustain their HR careers. Whether prepping for and obtaining their SHRM-CP or SHRM-SCP certification, attending SHRM seminars and conferences, or applying the competencies in day-to-day practice, HR professionals and organizations have recognized the importance of the SHRM Competency Model.

Wondering how you can use the model in your own day-to-day role? Get inspiration from some of your HR colleagues in our interactive book, Bringing the SHRM Competency Model to Life, and see how applying the model has benefited their careers.

SHRM's Competency Model comes to life through the stories of real HR professionals.

Read one or all of the 17 quick and candid stories in this flip book to learn how these pros applied the model to advance their organizations and their careers.

View Interactive Book

Bring the SHRM Competency Model to life with stories from real HR pros

Sharlyn Lauby likens good HR professionals to good bartenders, hence the launch of her wildly popular HR Bartender blog. Looking back, Sharlyn tells the story of how she, as a young HR professional, learned to speak so that executives would listen.

Initially Jimmy Gonzalez didn’t buy into the need for a professional certification. But the more he investigated, the more he realized just how relevant the SHRM-CP and SHRM-SCP credentials were to his everyday work. Learn how Jimmy uses SHRM’s Competency Model and his SHRM-CP to advocate that HR’s role has moved from transactional to transformational.

Dethra Giles
shares that, “good negotiators have the right answers, while great negotiators have the right questions.” Read how Dethra used the power of communication to help calm a group of frustrated employees, recruit them as part of the solution and help the organization move forward.  

Start Stories

Learn More

Learn more about additional programs, research and thought leadership related to the SHRM Competency Model. 

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