Recertification

SHRM: 14.75 PDCs
HRCI: 14.5

Competencies

Program Overview

Experience being a “coach” and “coachee” through practice, observation, and feedback. Develop and apply coaching techniques that effectively increase leader and organizational performance. Increase your self-awareness to better assist the individual you’re coaching.

Program Objectives

• Develop and practice effective coaching competencies.
• Define coaching, and explain its purposes.
• Link coaching goals to business performance. Establish coaching agreements with internal clients.
• Create an open and flexible coaching relationship that includes the establishment of trust and respect.
• Recognize the best practices in ethical coaching.
• Identify the roles of the partners in a coaching relationship.
• Demonstrate active listening, “powerful” questioning, and effective communication techniques.
• Incorporate and make effective use of data and feedback through a variety of coaching techniques.
• Develop an effective coaching plan.
• Assist clients with the design and implementation of a goal-related action plan.
• Recognize when to end a coaching relationship.