Coaching & Mentoring: Building Effective Skills

RECERTIFICATION

SHRM: 14.75 PDCs
HRCI: 14.5

HR KNOWLEDGE DOMAIN


HR COMPETENCIES

​Communication
HR Expertise (HR Knowledge)​
Relationship Management

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DELIVERY OPTIONS

  • Onsite
  • Customizable

Program Overview

Experience being a “coach” and “coachee” through practice, observation, and feedback. Develop and apply coaching techniques that effectively increase leader and organizational performance. Increase your self-awareness to better assist the individual you’re coaching.

Program Objectives

  • Develop and practice effective coaching competencies.
  • Define coaching, and explain its purposes.
  • Link coaching goals to business performance. Establish coaching agreements with internal clients.
  • Create an open and flexible coaching relationship that includes the establishment of trust and respect.
  • Recognize the best practices in ethical coaching.
  • Identify the roles of the partners in a coaching relationship.
  • Demonstrate active listening, “powerful” questioning, and effective communication techniques.
  • Incorporate and make effective use of data and feedback through a variety of coaching techniques.
  • Develop an effective coaching plan.
  • Assist clients with the design and implementation of a goal-related action plan.
  • Recognize when to end a coaching relationship.

Don't have a group? 
This program is also available as a public SHRM Seminar.  

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