Predicting Business Success


Presenter: Scott Mondore, Strategic Management Decisions

Original program date: April 2018 (available for on-demand viewing through July 2018)

Program length: 60 minutes

We know HR practices have a significant impact on an organization's bottom line. Too often, HR leaders often fail to demonstrate this to executives. Scott Mondore of Strategic Management Decisions will describe how HR can shift its focus from typical HR outcomes of interest such as employee engagement or job satisfaction, to business outcomes such as customer satisfaction and financial performance. You'll learn how to go beyond slicing and dicing HR data and start demonstrating direct connections to business metrics that matter most to executives.

Learn about our speakerAbout the Presenter: Scott Mondore is co-founder and managing partner of Strategic Management Decisions (SMD), based in Atlanta. He is a predictive analytics expert, technology innovator, best-selling author and speaker with over 17 years of experience in the areas of HR technology, analytics, strategy, talent management, measurement, organizational development and customer experience. Recognized for his unique opinion and deep expertise, he was a recipient of the Walker Award for best advances in state-of-the-art HR practice and is called upon frequently to speak. He has also published numerous articles in prestigious business and psychology journals in the areas of leadership effectiveness, employee litigation, assessments and employee safety. He is the co-author of two books, Investing in What Matters: Linking Employees to Business Outcomes (SHRM, 2009) and Business-Focused HR: 11 Processes to Drive Results (SHRM, 2011). Prior to founding SMD, he worked as a corporate strategy director at Maersk and as as an organizational effectiveness leader at UPS.

Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (SPHR/business or general credit).

Webcast Sponsor

This webcast is sponsored by Glint



Job Finder

Find an HR Job Near You
Search Jobs
Post a Job

Earn a SHRM Talent Acquisition Specialty Credential.

Do you have what it takes to win the war for talent? Find out.

Do you have what it takes to win the war for talent? Find out.



Find the Right Vendor for Your HR Needs

SHRM’s HR Vendor Directory contains over 10,000 companies

Search & Connect