The Future of Open Enrollment

Learnings from an expansive Forrester Research study


Presenter: Candace Jodice, CVS Health

View live: July 22, 2021, 2 p.m. ET / 11 a.m. PT (available for on-demand viewing through November 2021 )

Program length: 60 minutes

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With 70 percent of employers reporting that remote work is expected to become a permanent fixture for their organizations, the focus and objectives of open enrollment planning and preparations may look different for employers again this year.* Both employee and employer needs and priorities have shifted significantly over the past 12+ months, and employers must be equipped with the right strategies and technology to deliver the optimal benefits experience to their workforce – not only during the upcoming open enrollment period, but also year-round.

In this program, employee benefits and communication expert Candace Jodice, vice president of HR benefits at CVS Health (now a Fortune 4) will discuss how she has successfully adapted the company's strategy and toolset.

You will hear:

  • Valuable findings from a recent Forrester study on the changing benefits needs of employees and the preparedness of employers.
  • Key learnings, insights, and forward-thinking strategies from the previous virtual open enrollment season to help fuel employers’ upcoming planning efforts.
  • Recommendations from Aetna, bswift and PayFlex around creative ways to engage employees and the technology needed to help employers transform their benefits strategies to meet the evolving needs of today’s employees more effectively.
*A commissioned study conducted by Forrester Consulting on behalf of bswift, March 2021

Speaking on this webcast About the Presenter: Candace Jodice, CCP, CBP, is vice president of HR-Benefits at CVS Health. She is responsible for the design and financial management of colleague benefits programs for approximately 300,000 colleagues at an annual expense of $2.5 billion. She directs a team of individuals engaged in program strategy, design and implementation, plan compliance, analytics, financial management, as well as partner relationship management. Jodice has more than 30 years of benefits and compensation experience. She is a member of the New England Employee Benefits Council, the Council on Employee Benefits, American Benefits Council, HR Policy Association, Business Roundtable, ERISA Industry Committee and the National Business Group on Health. She also serves as a board member for the Cost Solutions Institute within the National Business Group on Health and Connecting Children & Families, a non-profit organization in the city of Woonsocket, RI, and serves as CEO Roundtable Lieutenant of the American Heart Association.

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This Event Eligible for Recertification CreditRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by Aetna

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