The Lighthouse Effect: Nine Steps to Cultivating Everyday Gratitude


Presenter: Steve Pemberton, Workhuman; and Carmen Ortiz-McGhee, National Association of Investment Companies

View live: September 21, 2021, 12 p.m. ET / 9 a.m. PT (available for on-demand viewing through January 2022)

Program length: 60 minutes

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Looking back over the course of our lives, each of us have encountered people who helped us discover our purpose by putting us on the right path and helping us course-correct when needed. Bestselling author, philanthropist and Workhuman CHRO Steve Pemberton calls these people “human lighthouses.”

Steadfast, selfless, and unwavering, human lighthouses help others overcome adversity in even the darkest of times. So how do we foster these illuminating qualities in ourselves and our colleagues? On World Gratitude Day, September 21, you're invited to attend a special event lead by Pemberton and Carmen Ortiz-McGhee, COO of the National Association of Investment Companies.

Over the course of 60 minutes, Pemberton and Ortiz-McGhee will describe the nine attributes of a human lighthouse and share how to cultivate the lighthouse effect through connected culture, feedback, and recognition at work.

In this program, you'll:

  • Gain actionable strategies for creating an organizational culture that drives engagement
  • Learn how small, everyday moments of gratitude can be a bridge to inclusion and belonging
  • Reflect on and develop a deeper appreciation for the human lighthouses in your own life

About the Presenters: 

Steve Pemberton is the chief human resources officer at Workhuman, a position he's held since 2017. He works with HR leaders and senior management executives worldwide to help build workplaces where every employee feels recognized, respected, and appreciated for who they are and what they do. He champions and promotes the Workhuman movement to inspire HR leaders to embrace more humanity and foster a sense of purpose in the workplace. Prior to joining Workhuman, Pemberton served in senior HR roles at Walgreens Boots Alliance and transforming the people practices of both companies. In 2015, he was appointed by United States Secretary of Labor Thomas Perez to serve on the Advisory Committee for the Competitive Integrated Employment of People with Disabilities. In his best-selling memoir, “A Chance in the World,” Pemberton chronicled his childhood journey as a bi-racial ward of the state and his decades-long quest to find his biological family. His tireless advocacy for the disenfranchised has earned him numerous accolades, including honorary doctorates from Boston College, Providence College, and Winston-Salem State University as well as the prestigious Horizon Award by the U.S. Congress.

Carmen Ortiz-McGhee is chief operating officer of the National Association of Investment Companies (NAIC), overseeing many of NAIC’s primary initiatives that include industry research, events, communications and new member engagement. Prior to joining NAIC, she served as senior vice president and head of sales for Aon in the greater Washington metropolitan area (DC, Maryland and Virginia). In this role, Ortiz-McGhee was responsible for driving growth across all product lines throughout the market, as well as leading the region’s sales team, its culture and performance. Her leadership was marked by the organization’s highest revenue generation in more than a decade. Ortiz-McGhee currently serves as chair of the New America Alliance’s Board of Directors and is a member of the National Education Association Foundation’s Executive Committee.

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This Event Eligible for Recertification CreditRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by Workhuman

Program Sponsor



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