Communicating with Employees: Getting Difficult Conversations Right

Presenters: Kathryn Benson and Stacy Glass, HR Options

Original Program Date: December 2018 (available for on-demand viewing through March 2019)

Program length: 60 minutes

Everyone has a natural communication style, but challenging situations that commonly arise in the workplace can require you to change your approach. In this webcast, Kathryn Benson and Stacy Glass of HR options provide guidance on how to prepare and navigate difficult workplace conversations. They will also provide information on properly giving and receiving feedback, dealing with employee negativity/barriers, and using communication to motivate. This webcast will underline the importance of strong communication on productivity and morale.

Learn about our speaker About the Presenters: Kathryn Benson, MIRHR, is a senior consultant at HR Options, which has offices in California and Ontario, Canada. In over 15 years of experience at HR Options, she has worked with a variety of clients across different industries, including companies moving employees between U.S. and Canada. Her areas of expertise include reduction and avoidance of workplace liability related to employment legislation, employee relations, recruiting, training and policy development.

Stacy Glass, CHRL, is a senior consultant at HR Options in Ontario, where she has worked for 15 years. Ms. Glass has a wide range of senior HR experience that includes advising on appropriate hiring practices, employment contract creation and enforcement, addressing employee relations issues, payroll and benefits, and ensuring company policies are compliant to reduce legal liability.

Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by LinkedIn




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