How Merck Uses Employee Recognition to Drive Business Outcomes and DE&I Metrics


Presenters: Christopher Cardarelli and Michaela Leo, Merck

View live: December 3, 2021, 12 p.m. ET / 9 a.m. PT (available for on-demand viewing through March 2022)

Program length: 40 minutes

Register now

Merck’s evolution from an outdated rewards and recognition strategy to a comprehensive employee recognition program is a case study in how visionary companies can leverage recognition to boost key HR metrics. In just a few short years, the leading biopharmaceutical company saw dramatic increases in employee retention, performance and engagement.

In this program, you'll learn how Merck leveraged their recognition technology to fuel a groundbreaking diversity, equity and inclusion (DE&I) initiative. 

Not only has the program encouraged a more diverse group of employees to receive and give recognition, but it’s helped shift the mindset within the organization and moved DE&I far beyond basic compliance.

In this session, Merck's Christopher Cardarelli and Michaela Leo will share actionable insights to help organizations:  

  • Boost key HR metrics and ROI by moving from tactical, ad-hoc rewards to a comprehensive social recognition program
  • Leverage social recognition technology to fuel DE&I initiatives that go beyond basic compliance
  • Engage a more diverse cross-section of employees to participate in recognition and realize the benefits of "in the moment" microcoaching
  • Measure the effectiveness of DE&I initiatives and their impact on organizational effectiveness and well-being

About the Presenters: 

Christopher Cardarelli is the Executive Director of Merck's Global Diversity and Inclusion Center of Excellence. Accompanying a 23-year career at Merck and having held held various HR roles of increasing responsibility during his tenure, Cardarelli is responsible for influencing behavior change and mindset shifts through the successful development and integration of diversity, equity and inclusion strategies into Merck's HR systems, policies and initiatives. 

Michaela Leo previously served as Merck's Director of Compensation Programs and Analytics. In her role, she provided governance for Merck’s global recognition program and managing analytics across multiple compensation programs. Prior to this role, Leo led compensation and benefits for Merck’s Europe, Middle East and Africa operations. She has more than 17 years of global compensation management experience in pharmaceutical and services industries. 

Register now

SHRM CertificationRecertification Credit

SHRM Certification has approved this webcast for 0.50 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by Workhuman




Hire the best HR talent or advance your own career.

Are you a department of one?

Expand your toolbox with the tools and techniques needed to fix your organization’s unique needs.

Expand your toolbox with the tools and techniques needed to fix your organization’s unique needs.



HR Daily Newsletter

News, trends and analysis, as well as breaking news alerts, to help HR professionals do their jobs better each business day.