Learn how SHRM Certification can accelerate your career growth by earning a SHRM-CP or SHRM-SCP.
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.
Build specialized knowledge and expand your influence by earning a SHRM Specialty Credential.
Chicago, IL | June 23-26, 2024
From Confidentiality to Benefits to Culture
Three Keys to Civility at Work
Despite our best efforts, conflicts will always be a part of the workplace. Our society is deeply divided, and heated conversations at work are unavoidable.
The stakes are high: When a workplace becomes toxic, employees leave and productivity suffers. Here's how employers can keep conversations civil in the workplace:
Employers have a responsibility to provide guidance on creating a civil work environment in which different views are not just tolerated, but welcome. Active listening plays an important role.
Facilitating civil dialogue can help pre-empt heated debates and conflict, but employers must be equipped with the tools and skills to recognize and respond to incivility in the workplace.
Creating a more civil and productive work environment is everyone’s job, but HR professionals and people managers have a special role to play in setting the tone. Leading by example and holding people accountable for behavior that contributes to toxicity in the workplace are essential.
Resources to help you navigate today's most pressing issues.
Ask A Question
Weekdays8:30am - 8pm ET
Weekdays 8:30am - 8pm ET
800.283.SHRM (Option 5)