Tools & Samples

HR Help

​Self Service

Express Requests

For self-service, check out our Express Requests feature that offers immediate access to a wide variety of HR topics in email and downloadable PDF formats.

Tools & Samples
Visit our Tools & Samples section to find helpful resources such as:

Member Forums

Want to discuss your conundrums with other SHRM members? Visit SHRM Connect and join the conversation. Get advice from peers and build a community.

HR Communities

SHRM CONNECT

Ask an Advisor


Do you need help with your HR questions? An HR Advisor is here to help by email, live chat, or phone.

Note: We are pleased to make this member benefit available, up to 15 inquiries, per 12-month membership period. This benefit is not available to SHRM student members.

IMPORTANT NOTICE:

DURING SHRM LIVE 2018, ON TUESDAY JANUARY 23RD, FROM 1PM-3PM ET, THE KNOWLEDGE CENTER PHONES AND CHAT LINE WILL BE CLOSED. MEMBERS MAY STILL EMAIL HR RELATED QUESTIONS DURING THIS TIME AND AN ADVISOR WILL RESPOND AS QUICKLY AS POSSIBLE. THANK YOU.

Not a Member?  Join Today

By Phone

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

1-800-283-SHRM (7476) (U.S. Only), +1-703-548-3440 (International) - select option 5

You must have your SHRM member ID readily available, and you will be prompted to enter it by the phone system.

By Chat

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

PLEASE NOTE: Chat transcripts are not automatic.  You will be prompted at the end of the chat to enter your email address to receive a chat transcript. 

Chat Live

By Email

Required fields are indicated with *

Your personal SHRM Membership ID (Use of another member's ID number is not permitted):

* Member ID:
* Your Name:
* E-mail Address (make sure spam blocker accepts email from "shrm.org" domain):
 
* Re-type e-mail Address:
* What is your HR-related question?

FAQs & Disclaimers