HR Help
Tools & Samples

HR Help

​Self Service

Express Requests

For self-service, check out our Express Requests feature that offers immediate access to a wide variety of HR topics in email and downloadable PDF formats.

Tools & Samples
Visit our Tools & Samples section to find helpful resources such as:

Member Forums

Want to discuss your conundrums with other SHRM members? Visit SHRM Connect and join the conversation. Get advice from peers and build a community.

HR Communities


Ask an Advisor

Do you need help with your HR questions? An HR Advisor is here to help by email, live chat, or phone.

You must have your SHRM member ID readily available, and you will be prompted to enter it when using the live chat feature or calling by phone.

Note: We are pleased to make this member benefit available, up to 15 inquiries, per 12-month membership period. This benefit is not available to SHRM student members.

PLEASE NOTE: You may experience longer than usual wait times. We apologize for any inconvenience. 

Not a Member?  Join Today

By Phone

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

1-800-283-SHRM (7476) (U.S. Only), +1-703-548-3440 (International) - select option 5

By Chat

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
Note:  You must enter your 8-digit SHRM member ID to access this service.  

Chat Live

Have a Specific California-Related chat Question?

CA Chat Now


PLEASE NOTE: Chat transcripts are not automatic.  You will be prompted at the end of the chat to enter your email address to receive a chat transcript. 

By Email

Please note: Your email inquiry may take up to 72 hours for us to respond. We appreciate your patience, and we look forward to servicing your needs.  

We recommend that you use Internet Explorer (IE) for your browser when making email submissions.

Required fields are indicated with *

Your personal SHRM Membership ID (Use of another member's ID number is not permitted):

* Member ID:
* Your Name:
* E-mail Address (make sure spam blocker accepts email from "" domain):
* Re-type e-mail Address:
* What is your HR-related question?
This question is California-specific
This question is India-specific