Tools & Samples

HR Help

​Self Service

Express Requests

For self-service, check out our Express Requests feature that offers immediate access to a wide variety of HR topics in email and downloadable PDF formats.

Tools & Samples
Visit our Tools & Samples section to find helpful resources such as:

Member Forums

Want to discuss your conundrums with other SHRM members? Visit SHRM Connect and join the conversation. Get advice from peers and build a community.

HR Communities


Ask an Advisor

Do you need help with your HR questions? An HR Advisor is here to help by email, live chat, or phone.

You must have your SHRM member ID readily available, and you will be prompted to enter it when using the live chat feature or calling by phone.

Note: We are pleased to make this member benefit available, up to 15 inquiries, per 12-month membership period. This benefit is not available to SHRM student members.

Not a Member?  Join Today

PLEASE NOTE:  Many HR Knowledge Advisors will be working at the SHRM Annual Conference & Exposition in Chicago June 16 – 20, 2018.  As a result, you may experience longer than usual wait times during this period.  If you experience a long wait, we encourage you to request a call back, leave a voicemail message or email your HR-related question and an Advisor will follow up as quickly as possible.  Thank you and we apologize in advance for any inconvenience.

By Phone

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

1-800-283-SHRM (7476) (U.S. Only), +1-703-548-3440 (International) - select option 5

By Chat

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

Chat Live

Have a Specific California-Related chat Question?

CA Chat Now


PLEASE NOTE: Chat transcripts are not automatic.  You will be prompted at the end of the chat to enter your email address to receive a chat transcript. 

By Email

Required fields are indicated with *

Your personal SHRM Membership ID (Use of another member's ID number is not permitted):

* Member ID:
* Your Name:
* E-mail Address (make sure spam blocker accepts email from "" domain):
* Re-type e-mail Address:
* What is your HR-related question?
This question is California-specific