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Communicating with Employees (articles and samples)


Third Stimulus Check Approved in American Rescue Plan
SHRM Express Request | Mar 2021

Communicating with Employees
Every leader knows that communication during a crisis is critical. When leaders communicate with urgency, transparency, and empathy, it helps people adjust to the constantly changing conditions crises bring. A tone of urgency encourages people to make quick decisions to mitigate harm. Transparency builds trust in leaders and conveys respect for employees by implicitly recognizing them as capable of coping with what is being shared. And showing empathy and conveying a compelling message of hope can foster resilience in facing the challenges that lie ahead.

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5 Tips for Communicating with Employees During a Crisis
Harvard Business Review | Jul 2020

Communicating with Employees During a Crisis
SHRM | Oct 2016

How can we reassure employees who are worried about the coronavirus?

Addressing Fears About Returning to the Workplace
COVID-19 Myth Busters
SHRM Express Requests

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On August 4, 2020, the U.S. Centers for Disease Control and Prevention (CDC) issued a communication plan titled “COVID-19 Communication Plan for Select Non-healthcare Critical Infrastructure Employers.” The purpose of the plan is to outline actions certain critical infrastructure employers may take to disseminate COVID-19 messages with employees more effectively. The plan suggests key messages employers may consider to inform employees and provides prepared CDC communication materials in multiple languages for use in the workplace.

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CDC Issues COVID-19 Communication Plan for Critical Infrastructure Employers
Ogletree | Aug 2020

Communication Resources
CDC materials in multiple languages

Sample Memos, Forms, Letters, and More

Return to Work
Return-to-Work Guide for Employees – customizable PowerPoint Presentation
COVID-19 Employee Return-to-Work Survey
Notice of Recall
Memo: COVID-19 Employee Screening Procedures
COVID-19 Employee Health Screening Form
COVID-19 Employee Self-Certification to Return to Work
Health Screening Form for Visitors
Letter to New Hire - Start Date Postponed

Layoffs, Furloughs and Pay Reductions
Notice of Pay Reduction to All Employees
Layoff FAQs for Employees
Notice of Reduction in Force (RIF) Due to Coronavirus
Notice of Temporary Layoff or Furlough Due to Coronavirus
Termination Letter - Layoff and/or Downsizing
Announcement of Layoff and/or Downsizing
Severance Waiver and General Release: Group Layoffs of Employees Age 40 and Over (OWBPA compliant)

Additional COVID-19 Tools and Samples

Templates and Forms
Fisher Phillips

Sample Communications in the Resource Library

Sample Posters

Coronavirus Warning for Business Entrances
Social Distancing Guidelines at Work
Stop the Germs at Work

Protect Others from Getting Sick
Coping with Stress During the COVID-19 Outbreak
Practice Food Safety
World Health Organization


12 Tips for Return-to-Work Communications
SHRM | Jun 2020

Five Imperatives for Employee Communications During COVID-19
Forrester | Apr 2020

Crisis Communication: How Great Leaders Stop Rumors Before They Start
Gallup | Apr 2020

Beyond COVID-19: Employer communications guidance for what's next
SmartBrief | Apr 2020

A practical guide to employee communication during COVID-19
Willis Towers Watson | Mar 2020

COVID-19: Now is the Time to Have a Clear Internal Communications Plan in Place
ADP | Mar 2020

Navigating the COVID-19 Crisis: Five Quick Tips for Business Communicators
Faegre Drinker | Mar 2020

Novel Coronavirus (2019-nCoV) Communication Plan
Aon | Feb 2020

Crisis Communications Plan

Podcast COVID-19: The Crisis Communications Response
The Conference Board

American Rescue Plan Act (ARPA) Express Requests
3rd Direct Payment to Individuals (Stimulus Check)
Overviews for Employers
COBRA Premium Subsidy (4/1 - 9/30/21)
Changes to FFCRA (4/1/21)
Employee Retention Credit (extended through 12/31/21)
Pension Plan Relief
Unemployment Benefits Extension

COVID-19 Vaccine Express Requests
Planning Resources and More
Mandating or Not
Providing Incentives
When Employees Refuse It

Index of COVID-19 Express Requests
SHRM | On-going

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