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Communicating with Employees (articles and samples)


While many companies naturally direct their energies outward during a crisis, more HR professionals and executives are coming to realize that communicating quickly, often and well with internal stakeholders is equally important, if not more so. Indeed, in an age when every employee can serve as a de facto spokesperson, executing effective internal communications can help ensure worker safety, minimize damage to your brand, return your workforce to productivity and build trust among employees.
Communicating with Employees During a Crisis
SHRM | Oct 2016

How can we reassure employees who are worried about the coronavirus?

Addressing Fears About Returning to the Workplace
COVID-19 Myth Busters
SHRM Express Requests

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Sample Memos, Forms, Letters, and More

Return to Work
Return-to-Work Guide for Employees – customizable PowerPoint Presentation
COVID-19 Employee Return-to-Work Survey
Notice of Recall
Memo: COVID-19 Employee Screening Procedures
COVID-19 Employee Health Screening Form
COVID-19 Employee Self-Certification to Return to Work
Health Screening Form for Visitors
Letter to New Hire - Start Date Postponed

Layoffs, Furloughs and Pay Reductions
Notice of Pay Reduction to All Employees
Layoff FAQs for Employees
Notice of Reduction in Force (RIF) Due to Coronavirus
Notice of Temporary Layoff or Furlough Due to Coronavirus
Termination Letter - Layoff and/or Downsizing
Announcement of Layoff and/or Downsizing
Severance Waiver and General Release: Group Layoffs of Employees Age 40 and Over (OWBPA compliant)

Additional COVID-19 Tools and Samples

Templates and Forms
Fisher Phillips

Sample Communications in the Resource Library

Sample Posters

Coronavirus Warning for Business Entrances
Social Distancing Guidelines at Work
Stop the Germs at Work

Protect Others from Getting Sick
Coping with Stress During the COVID-19 Outbreak
Practice Food Safety
World Health Organization


12 Tips for Return-to-Work Communications
SHRM | Jun 2020

Five Imperatives for Employee Communications During COVID-19
Forrester | Apr 2020

Crisis Communication: How Great Leaders Stop Rumors Before They Start
Gallup | Apr 2020

Beyond COVID-19: Employer communications guidance for what's next
SmartBrief | Apr 2020

A practical guide to employee communication during COVID-19
Willis Towers Watson | Mar 2020

COVID-19: Now is the Time to Have a Clear Internal Communications Plan in Place
ADP | Mar 2020

Navigating the COVID-19 Crisis: Five Quick Tips for Business Communicators
Faegre Drinker | Mar 2020

Novel Coronavirus (2019-nCoV) Communication Plan
Aon | Feb 2020

Crisis Communications Plan

Podcast COVID-19: The Crisis Communications Response
The Conference Board

Index of COVID-19/Coronavirus Express Requests

Reopening Your Workplace
Reopening Your Workplace: Overviews
Recalling/Rehiring Employees
When Employees Refuse to Return to Work
Addressing Fears About Returning to the Workplace
Masks/Face Coverings in the Workplace

Testing/Screening for COVID-19
Antibody Testing (or Not)
Testing Employees for COVID-19
Taking Employee Temperatures

Employee Relations
Vacation Policy Changes Amid Pandemic
Accommodating Workers at Higher Risk for Severe Illness
COVID-19 Myth Busters
Responding to Employee's COVID-19 Diagnosis
Contact-Tracing in the Workplace
EEOC Updates Coronavirus-Related Guidance
Communicating with Employees
Death of an Employee
How to Support a Grieving Employee

Talent Acquisition
Preemployment Background Checks During COVID-19
Completing Form I-9 for Remote Workers
Documenting an Expired Driver's License on I-9 and E-Verify

Families First Coronavirus Response Act (FFCRA)
General (Overviews, DOL Resources, More)
Summer Child Care
Employers' Frequently Asked Questions
IRS FAQs on Tax Credits & Required Documentation
Decision Flow Charts
Valuing Health Plan Costs for Tax Credits
Health Care Provider/Emergency Responder (Employee) Exclusion

Coronavirus Aid, Relief and Economic Security (CARES) Act
Overviews of Implications for Employers
Employee Retention Tax Credit
Business & Nonprofit Relief
Direct Payments to Individuals (Stimulus Checks/Direct Deposit)
Employee Benefit Plan Provisions
Paycheck Protection Program (Loan Forgiveness)
Unemployment Expansion & Extension
Potential Relief for Government Contractors
Valuing Health Plan Costs for Tax Credits

Essential Businesses and Workers
Essential Business Designation
Essential Workers: Identifying
Essential Workers: Hazard Pay and Incentives

Compensation and Benefits
COBRA Deadlines Temporarily Extended
Various Benefit Plan Deadline Extensions
Survey Reports: Pay Adjustments Amid COVID-19
Families First Coronavirus Response Act (Paid Leave; Enhanced FMLA; More)
Reducing Employer's Retirement Plan Contribution/Match
U.S. Wage and Hour Issues
Making Tax-Favored Disaster Relief Payments to Employees
Leave Donation Programs
IRS Relaxes HDHP Rules

Remote Workers
Allowing Telework
Engaging Remote Workers
Remote Work & State Tax Issues
Monitoring Remote Workers

Layoffs and Alternatives to Layoffs
Pay Reductions
Shared-Work/Work Share Programs
Layoff Alternatives
Worker Adjustment and Retraining Notification (WARN) Act
California EDD Work Sharing Program
Please also see under CARES Act (above):
Employee Retention Credit
Paycheck Protection Program

New OSHA Guidance on Recording COVID-19 Cases Effective May 26
Employer Resource Centers (U.S. and Global)
Preparedness Plan
Beware Phishing Scams

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