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Communicating with Employees (articles and samples)

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​While many companies naturally direct their energies outward during a crisis, more HR professionals and executives are coming to realize that communicating quickly, often and well with internal stakeholders is equally important, if not more so. Indeed, in an age when every employee can serve as a de facto spokesperson, executing effective internal communications can help ensure worker safety, minimize damage to your brand, return your workforce to productivity and build trust among employees.
Communicating with Employees During a Crisis
SHRM | Oct 2016

Stop These Coronavirus Myths from Spreading in Your Workplace
SHRM | Mar 2020

How can we reassure employees who are worried about the coronavirus?
SHRM HRQA

Sample Memos and Posters

Letter Notice of Temporary Layoff or Furlough Due to Coronavirus
Letter Notice of Reduction in Force (RIF) Due to Coronavirus
Memo Temporary Suspension of Nonessential Business Travel
Memo Temporary Telecommuting Arrangements
Memo Coronavirus and Flu Prevention
Memo Notice of Workplace Exposure to a Communicable Disease
Poster Social Distancing Guidelines at Work
Poster Stop the Germs at Work
SHRM

Poster Protect Others from Getting Sick
Poster Coping with Stress During the COVID-19 Outbreak
Poster Practice Food Safety
World Health Organization

Memo Coronavirus Phishing Scams
(scroll down about halfway)
KnowBe4 | Feb 2020

Communication Plans

Navigating the COVID-19 Crisis: Five Quick Tips for Business Communicators
Faegre Drinker | Mar 2020

Novel Coronavirus (2019-nCoV) Communication Plan
Aon | Feb 2020

How to Reassure Your Team When the News Is Scary
Harvard Business Review (3 free articles per month) | Mar 2020

Coronavirus Communications: How Businesses Should Respond
ICR Strategic Communications | Feb 2020

Crisis Communications Plan
Ready.gov

Podcast COVID-19: The Crisis Communications Response
The Conference Board

Real-Employer Communications


Coronavirus Communications
Rensselaer Polytechnic Institute

Communications Regarding University Response to Coronavirus
University of Virginia

Coronavirus Campus Information
University of California, Davis

Walmart memo updates store employees on coronavirus crisis
Business Insider | Mar 2020

Index of COVID-19/Coronavirus Express Requests

General
CARES Act: Business & Nonprofit Relief
Employer Resource Centers (U.S. and Global)
Preparedness Plan
Communicating with Employees
EEOC Issues ADA Guidance

Compensation and Benefits
U.S. Wage and Hour Issues
CARES Act: Unemployment Expansion & Extension
Families First Coronavirus Response Act (Paid Leave; Enhanced FMLA; More)
Making Tax-Favored Disaster Relief Payments to Employees
Leave Donation Programs
IRS Relaxes HDHP Rules

Remote Workers
Allowing Telework
Engaging Remote Workers
Completing Form I-9 for Remote Workers

Layoffs
Layoff Alternatives
Worker Adjustment and Retraining Notification (WARN) Act

Miscellaneous
Beware Phishing Scams

State Developments
California Suspends 60-Day Cal-WARN Notice (3/4/20 - TBD)
Colorado Adopts Emergency Rule Mandating Paid Sick (3/11/20)
Illinois Issues "Stay-at-Home" Order (3/21-4/7, 2020)
New Jersey DOL Releases Guidance on COVID-19
New York Enacts COVID-19 Paid Sick Leave (3/18/20)
New York Orders 100% In-Person Workforce Reduction

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