HR Industry Leader Named SHRM COO

By Beth Mirza Aug 14, 2007
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Former president of DBM Inc., a strategic human resources provider, where she led the company’s largest business unit while stabilizing sales and profitability during a severe industry downturn. Former president of Lee Hecht Harrison, a unit of the world’s top employment services firm Adecco, which was No. 2 globally in sales and No. 1 globally in profit generation during her leadership.

Does that sound like someone you’d want on your HR team? The Society for Human Resource Management (SHRM) thought so, too.

China Miner Gorman assumed the new position of chief operating officer at SHRM on Aug. 28. She has a unique perspective on what SHRM can do for its members, as she has made her career in the business of providing HR, rather than practicing HR.

“It’s been a wonderful career, all about supporting HR folks in their work and guiding their organizations through difficult times: mergers, acquisitions, divestitures. We would partner with them to attend to people issues, in support of HR and their strategic role in the company,” Gorman said. “When your customers are some of the greatest HR people, you’re dealing with them on a day-to-day basis, you get a great education on what works and what doesn’t.”

Gorman started her career at The Christian Science Monitor in Boston as project manager for employee relations. She moved on to become a consultant at Lee Hecht Harrison, then co-founded the Human Resource Management Corp. in St. Louis. She worked with PMG Inc. as senior consultant and managing principal. Then she started a long stint with Drake Beam Morin Inc., now known as DBM Inc., moving up through the ranks of senior vice president to group vice president and working all over the country. She was senior vice president of Keystone Associates, then went back to Lee Hecht Harrison LLC to serve as regional senior vice president, chief operating officer and finally president. DBM Inc. recruited her once more to lead global operations, but she was quickly appointed as president of North American operations.

“Throughout her career, China has shown the ability to lead organizations through periods of rapid growth and dramatic changes in the competitive landscape,” said SHRM President and CEO Susan R. Meisinger, SPHR. “She has done this through an innovative approach of balancing the need for growth against the equally important need for high levels of customer satisfaction.”

Gorman said that when she left DBM in 2006, she knew she wanted to work for a nonprofit organization. Drawn toward mission-driven organizations, Gorman already has experience in the nonprofit arena through her work on several boards, including the Center for Adult Experiential Learning in Chicago, Adventure/Unlimited in Denver, the Association of Career Management Consulting Firms International in Washington, D.C., and The Resource Partnership in Boston.

“Moving to SHRM feels like the ultimate next step. I can broaden my support of my HR colleagues and organizations on a more holistic basis,” Gorman said.

Gorman, a SHRM member, is already thinking of ways to help improve SHRM—which she said is already “excellent.”

“I’m so impressed with the depth and breadth of resources that SHRM brings to the desktops of its members. How do we do more of that, so that we are literally the partner of every HR person out there?” Gorman asked. “I’m about performance and the customers. How do we maintain and grow relevance to each potential member?”

Beth Mirza is senior editor for HR News. She can be reached at bmirza@shrm.org.

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