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CHICAGO--The time is right for HR analytics, HR leaders say. Business leaders have come to expect more from HR professionals when it comes to using business metrics to understand effective ways of managing people.
Speaking Oct. 5 during the Society for Human Resource Management 2011 Strategy Conference here, William Wolf, managing director and global head of HR strategy and innovation at Credit Suisse in New York City, cited the productivity measures of companies in three industries to illustrate how top-performing employees provide substantial advantages compared to average performers:
If nothing else, such analytics would easily justify the cost of talent management systems and contribute to the business value of human resources, Wolf argued.
But there’s more: Wolf manages a group of employees devoted to the study of HR analytics. Some other measures they have been examining include:
Nancy M. Davis is editor of HR Magazine.
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