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Updating Personal Information
Q: Can I update my personal information online? A: Yes. You can update your address, e-mail, demographic, and other personal information at any time online via mySHRM. Note: you must be signed in to make these changes. Q: If I am no longer a SHRM member, will I be able to update my personal information online?A. Yes. However, you will not have full access to the shrm.org website. Q: How can I reach a live person to update my personal information?A. Contact the SHRM Member Care team via phone 800.283.7476 (U.S. only), +1.703.548.3440 (Int'l), Monday thru Friday 8am to 8pm ET.
Managing Communication & Other Account Preferences
Q: I am no longer a SHRM member but I still receive SHRM e-mails, and would like to unsubscribe. How do I do that?A. You can unsubscribe from all SHRM e-mails in one of two ways:
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2) Send your unsubscribe request to Member Care.
Q: I am not receiving SHRM e-mails and I'd like to receive them. What do I need to do?
A. Confirm that the shrm.org domain is white-listed within your organization's e-mail spam filter system by contacting your IT department. If you need additional assistance with your e-mail subscriptions, please contact Member Care.
Q: I am a current member and am receiving mail to join SHRM. Why is this happening and how can I stop it?A: We're so sorry that you are receiving this type of mail if you are a current member. To stop incorrect future mailings, please let us know if there was a misspelling or different address other than the information in your member record. If corrections are necessary, please e-mail a scan of the letter back to email@example.com or enter the incorrect information here so we can suppress it: www.shrm.org/remove.
A brief explanation of why this may have happened: Each year, SHRM conducts ongoing membership recruitment campaigns to grow our membership and become an even stronger influence and voice for our profession. To achieve this goal, we rent numerous outside mailing lists that contain the names of prospective members, and then use direct mail to invite these qualified prospects to join the association. Before we mail to these lists, it is our practice to remove the names of any current members through a computer de-duping process. Unfortunately, sometimes the computer fails to match and drop members if both records are not exactly the same. This can occur with misspellings, home-versus-business addresses, changes of addresses, nicknames versus proper names, and a variety of other reasons. We appreciate you taking the time to let us know what information applies to you but isn't matching our files.
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