SHRM Members Overwhelmingly Support E-Verify Improvements

Mar 18, 2014

Recent Survey Identifies HR Concerns with Workplace Identity Theft and Use of Form I-9

Washington, D.C. — Human resources professionals overwhelmingly support specific improvements to the E-Verify system, according to a recent survey conducted by the Society for Human Resource Management (SHRM). Of critical importance, they are concerned about the system's inability to connect the new hire to the identity he or she is presenting.

Endorse Greater E-Verify Use if System Improved
Currently, 56 percent of respondents report that their employers use E-Verify, the federal government’s online tool to verify the work status of new hires. But overwhelming majorities support using E-Verify if it:

  • Includes strong safe harbor to protect employers: 96 percent support (71 percent “strongly”);
  • Avoids allegations of employment-based discrimination: 96 percent support (71 percent “strongly”);
  • Authenticates Identity: 95 percent support (66 percent “strongly”);
  • Provides a brief period to resolve disputed cases: 94 percent support (57 percent “strongly”);
  • Eliminates Form I-9: 92 percent support (60 percent “strongly”).

Cite Concerns With Identity Authentication
E-Verify’s inability to detect identity theft remains a challenge. Almost a quarter of all respondents (24 percent) report concerns with the authenticity of the identities presented by job seekers. When generalized to U.S. employers, this equates to 1.75 million employers.

Say Form I-9 Process Problematic
Overall, 52 percent of E-Verify users report that they face challenges using the E-Verify system, including two issues regarding the Form I-9 process (the paper-based immigration form the government mandates for new hires): 28 percent worry about balancing I-9 compliance with concerns about discrimination and unfair employment practices, and 24 percent are concerned that E-Verify does not eliminate the Form I-9 altogether.

Advocate Immigration Reform in Washington This Week
This week, 450 SHRM members are in Washington, D.C., for their annual Employment Law and Legislative Conference. They, along with members of the Council for Global Immigration, will be on Capitol Hill discussing the workplace identity theft issue – and their proposed solution to it – as well as their overall support for bipartisan immigration reform efforts.

Complete results of the survey are available at The survey was conducted in February 2014 by randomly sampling SHRM’s 275,000 members. The 611 responses yielded a margin of error of plus or minus 4 percent.

MEDIA: For more information or to schedule an interview, contact Kate Kennedy at and 703-535-6260 and 703-862-5192 or Vanessa Gray at 703-535-6072 and

About the Council for Global Immigration

As strategic affiliates, the Council for Global Immigration (formerly the American Council on International Personnel) and the Society for Human Resource Management (SHRM) help advance U.S. innovation and job growth by assisting organizations with workforce and talent management issues. A key priority for both organizations is U.S. immigration reform. Learn more at and Learn more about the Council and SHRM’s immigration policy solutions at

About the Society for Human Resource Management

The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India. Visit SHRM Online at Follow us on Twitter at: @SHRMPress

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