Get access to the exclusive HR Resources you need to succeed in 2018!
SHRM board member David Windley discusses how unconscious bias can derail workplace diversity efforts.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
Alexandria, Va. — Many employers focus on relationships with employees when it is too late – when the employee quits or needs to be terminated. The process is backwards, according to
Christine V. Walters,
M.A.S., J.D., SPHR, author of the new book
From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations (ISBN: 978-1-58644-206-4).
From Hello to Goodbye, published by the Society for Human Resource Management (SHRM), Walters provides employee relations tips – from orientation to exit interviews – to ensure every step of the employee relationship runs smoothly and beneficially for both employer and employee.
Top employee relations tips include:
Collaborate to create the best employee orientation program.
“Build your onboarding program with input from executive team members, department managers, front-line supervisors, human resources, and employees actually doing the work. With this feedback, you can develop a well-rounded program that meets the needs of the entire organization.”
2. Ask questions and listen when an employee makes a harassment claim.
“When an employee tells you that he is being harassed, ask the employee to describe the behaviors or actions that are occurring. Then listen. If you do not hear any references to membership in a protected class, do not ignore it; this could still signal an employee relations matter and you should take steps to facilitate and resolve the matter.”
3. Know your state laws.
“Many states have laws that require employers to provide a certain amount of leave, paid or unpaid, to employees for family, medical, military, voting, and other reasons. Be sure your policies comply with federal and state law requirements.”
Be consistent when considering employee termination. “Don’t just open your employee handbook to be sure termination is in accordance with your policy; be sure it is also consistent with how the company has treated other employees in similar situations.”
is an attorney and sole proprietor of FiveL Company in Maryland. On April 12, she will be speaking on “Employee, Where Art Thou? The Latest News in Managing Disability and Leave Issues” at SHRM’s Talent & Staffing Management Conference in San Diego, Calif.
She has 25 years of combined experience in HR administration, management, employment law practice, and teaching. Walters has served as an expert witness and testified before the U.S. Congress, state legislative committees and federal administrative agencies.
Walters holds a bachelor’s degree from
Lynchburg College, a master’s degree from The Johns Hopkins University, and a juris doctor degree from the University of Baltimore School of Law.
Review copies of the book and author interviews are available upon request. For more information on
From Hello to Goodbye and other SHRM-published books, visit:
The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in more than 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.
Visit SHRM Online at
www.shrm.org and follow us on Twitter at
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
SHRM Annual Conference & Exposition
SHRM’s HR Vendor Directory contains over 3,200 companies