Other Questions?

I have been granted my SHRM certification. When will I receive my certificate?

Approximately four weeks after the close of the exam window, candidates will receive an e-mail directing them to retrieve their official results from the "My Results" tab in their portal. Candidates who pass the exam will receive an official congratulatory letter, credential certficate and lapel pin. The certificate and lapel pin will be sent 4 to 6 weeks after the official results. If you have a mailing address outside the U.S., please expect 8 to 10 weeks for receipt of your certificate packet.

How long are the exams? How many questions?

Both exams will contain Knowledge- and Competency-based questions:

  • Candidates for the SHRM-CP and SHRM-SCP exams will have 4 hours to answer a total of 160 questions, of which approximately 95 are stand-alone knowledge items and 65 will be situational judgment items.

Breakdown of Testing-Time:

  • Confidentiality Agreement: 2 minutes
  • Introduction and Tutorial: 8 minutes
  • Exam: 4 hours (240 minutes)
  • Survey: 5 minutes
  • Each section shows a countdown timer on the screen, and each section is separate and time-independent. Minutes do not roll over. For instance, if a candidate spends less time in the introduction, extra minutes are not rolled over to the exam portion.

    What are Situational Judgment Items?

    Situational judgment items (SJIs) assess candidates’ judgment and decision-making skills, which are not easily measured using traditional knowledge-based questions. Examinees are presented with realistic work-related scenarios and asked to choose the best of several possible strategies to resolve or address the issues described in each scenario. Although more than one strategy may be effective for addressing actual work-related scenarios, examinees only receive credit for choosing the best possible answer, as determined by a panel of experienced HR professionals. All other answers, which reflect either less effective or ineffective strategies, receive no credit.

    What is a Knowledge Item?

    There are two categories of stand-alone knowledge based items on the SHRM-CP and SHRM-SCP exams. Items in the first category, referred to as HR-specific knowledge Items (KIs), cover key concept topics associated with the 15 HR functional areas, while items in the second category, referred to as foundational knowledge items (FKIs), cover key concept topics considered foundational to the eight behavioral competencies. Examinees receive credit for selecting the correct answer to a given question; otherwise, no credit is awarded.

    What is SHRM’s relationship with HRCI?

    Although SHRM created HRCI over 40 years ago, SHRM and HRCI have always been, and still remain, separate and distinct organizations. The HRCI certifications (e.g., PHR, SPHR, GPHR, HRBP and HRMP*) are owned and controlled by HRCI, not by SHRM. The new SHRM Certifications are separate from these HRCI certifications.

    SHRM is committed to ensuring that the certification HR professionals achieve is the best in class and distinguishes them in the marketplace. Therefore, at this time, SHRM determined that it is necessary to move forward independently with the development of a competency-based certification, which is urgently needed for the advancement of the HR profession and HR practitioners.

    We continue to hope that HRCI will agree to work with us on this effort for the betterment of the HR profession.

    *PHR, SPHR, GPHR, HRBP and HRMP are registered trademarks of the HR Certification Institute and are not SHRM certifications.