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SHRM's Field Services Team
Field Services Team acts as a liaison between SHRM and our professional and student members and volunteers by:
For staffing purposes, SHRM is divided into three divisions: Central, East and West. Each division is led by a Divisional Director, supported by a Member Engagement Associate, and staffed by a team of Field Services Directors. To find the team members who support your state, please refer to the list below. A brief description of team member’s overall accountabilities is also provided to help you connect with the person who can best assist you.
Responsible for development and implementation of SHRM’s member engagement strategy for professional and student members. Provides leadership to and alignment of Field Service Directors and Membership Engagement Associates on program goals & processes. Accountability for team leadership of affiliate programs, volunteer engagement, satisfaction and recruitment and SHRM-focused program delivery.
Martha Ramirez, SHRM-SCP, CAEDivisional Director Central and Eastmartha.email@example.com
Jon Decoteau, SHRM-SCP Divisional Director West - CAjon.firstname.lastname@example.org
Member Engagement Associates
Tiffany Brown Member Engagement Associate
email@example.com AL, Bahamas, Bermuda, FL, GA, KY, MO, MS, NC, SC, TN
Kim Weaver Member Engagement Associate Westkimberly.firstname.lastname@example.org AK, AR, AZ, CA, CNMI, CO, Guam, HI, ID, KS, LA, MT, NM, NV, OK, OR, TX, UT, WA, WY
Nicole HallMember Engagement Associate CentralNicole.Hall@shrm.orgIA, IL, IN, MI, MN, ND, NE, OH, SD, WI
Field Service Directors
Assists in development of SHRM’s membership strategy. Provides leadership and accountability for the field execution of affiliate programs, including special focus on relationship management with state/regional councils, professional chapters, student chapters, student advisors and schools.
Nancy Conway, SHRM-SCPField Services Director Central - NE, IA, MN, MO, SDnancy.email@example.com
Scott Ferrin, SHRM-SCP, PMPField Services Director West - HI, AZ, NM, NV, UT, CO, KS, OK
Dianna Gould, SHRM-SCP, CAEField Services Director West - AK, WA, OR, ID, MT, WY, ND, Pacific Council (Guam & Mariana Islands)firstname.lastname@example.org
Sherry Johnson, SHRM-SCP, CAEField Services Director Central - TX, AR, LA, MS, ALsherry.email@example.com
Dorothy Knapp, SHRM-SCPField Services Director Central - SC, GA, FL, Atlantic Council
Laurie McIntosh, SHRM-SCPField Services Director East - VA, WV, TN, KY, NC
Susan Post, SHRM-SCPField Services Director East - NY, ME, NH, VT, MA, RI, CT, NJ, DEsusan.firstname.lastname@example.org
Phyllis Shurn-Hannah, SHRM-SCPField Services Director East - PA, MD, OHphyllis.email@example.com
Callie Zipple, SHRM-CP Field Services Director Central - IL, IN, MI, WI firstname.lastname@example.org
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