Technology & HR Management Panel Members

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Staff Lead Biography 

Vivek Patel  
Director, Technology Business Solutions
Society for Human Resource Management 

Vivek Patel is the Director of Technology Business Solutions at SHRM. He leads a team of technical architects and solutions developers and is responsible for operationalizing SHRM's digital technology and business intelligence strategy. Vivek is a strong advocate of technology and its ability to bring about transformational change within an organization. Proper selection and integration of technology solutions within business strategy can make sure that an organization succeeds 'because of ' technology and not 'in spite of' it.

Vivek has 12+ years of experience and has been involved in many large scale technology implementations for Fortune 20 organizations over that time. Vivek is a graduate of SUNY Binghamton where he earned his Master's in Computer Engineering.

Panel Member Biographies

Baskaran Ambalavanan SHRM-SCP, SPHR-CA, GPHR   
Human Resources Information System Manager
Sheppard Mullin, Richter&Hampton LLP.
Irvine, Calif.

 Solutions-driven HRIS/HR Operations leader with 19+ years of progressive, hands-on & strategic experience in all functional areas of HR and HR Technology globally in India, Oman and in the US . Unique combination of HR functional and HR technical expertise with successful experience in driving and leading all phases of large scale business systems projects – from application assessment, vendor/system selection, contract negotiation, process and solutions design, to system/application implementation, integration and management of the of the solution(s) across the enterprise. Strong experience in full cycle M&A processes both seller and the buyer side and integrating people, process and technology. Deep understanding of federal and California laws. Entrepreneurial minded in action, adept in providing leadership, direction and high-impact solutions during times of growth, change and ambiguity. Ability to maintain the highest level of confidentiality and sensitivity to all HR matters. Strong influencing and facilitation skills with a tenacious focus on results. Experience in working from small start-up to mid-size to Fortune 500 company in varying industries. 54th HR professional” in the United States to pass the “Triple HR Certifications” – SPHR, GPHR and the CA certifications, SHRM-SCP from SHRM, Certificate in Project Management from UCI Extension and MBA - Alliance Manchester Business School, The University of Manchester, UK ranked 38th in the World (FT, 2016). Professional in Human Resources Association (PIHRA) - California Annual HR Conference Programs Committee Member 2014 – Current. Technology Chair – PIHRA South Orange County and Member- SHRM Special Expertise Panel – Technology and HR Management 2016 – Current.

Paul L. Belliveau, SHRM-SCP, SPHR, HRIP
Managing Director/Global HCM Advisor
HRPMO & AVANCÉ - Human Capital Management Advisors
Bedford, N.H.

Paul Belliveau has an extensive blend of practitioner-based Human Capital/Human Resources Management, experience in enabling technologies, service delivery solutions, and management consulting. His HR/HCM domain experience includes generalist and specialized HR discipline focus, office automation and HR information systems, especially HCM-in-the-Cloud, global business requirements, and talent management.

Belliveau is a Founding Member/Academic Chair and Human Capital Management Advisor with HRPMO - developing and delivering HR Project Management educational content, talent management & as-a-service delivery.  Concurrently, he is Managing Director with AVANCÉ - Human Capital Management Advisors, providing advice and consultation in a variety of HR, human capital management and HRMS practitioner/subject matter expertise as an extension of the client's own business and HR function.  He is also an adjunct professor at Southern New Hampshire University's Organizational Leadership Graduate Program, serves on the advisory boards for NH Dept. of Education (Educational & Vocational Rehabilitation) and SERESC (STEM Across NH), and on the Board of Directors for Manchester Area Human Resources Assn. 

He was formerly Co-Chair on SHRM's Technology panel, member of SHRM's Global and Human Capital Measurement/HR Metrics Panels, and SHRM's HR Standards taskforce.

Previously, Belliveau was a Senior Principal with Infosys Limited; and held key HR/HCM positions with Kronos, PricewaterhouseCoopers and Raytheon.  Belliveau holds an M.B.A. from Rivier University and a B.S. in Business Management from Boston University.


Carolyn T. Broderick SHRM-SCP, HRIP, MA, SPHR
Senior Consultant
Defoe Associates
Hazlet Townshipp, N.J. 

Carolyn Broderick, SPHR, SHRM-CP, HRIP is part of the HR Workforce Planning & Analytics team at the Mount Sinai Health System in New York. In her current role, she works on HR process management, and is working on a project for a data warehouse. She is the HR Tableau Administrator, designs Tableau dashboards and uses SQL to merge multiple data sources together for HR Metrics and Analytics.

Broderick recently held the position of Senior Consultant with DeFoe Associates, a consulting firm that implements and optimizes HR technology, where she was responsible for process improvement and data analytics and worked with clients such as Biogen and Daiichi Sankyo.

Previously, Broderick was Manager, Strategic Data at Prudential Financial where she was responsible for database management and data analysis functions, systems implementation, system upgrades, technical consultation, and regulatory reporting. At Prudential, she also held positions in Benefits, Employee Relations, Policy & Process, HR Technology and Staffing, managing staffing and reporting systems.

Broderick is past president of the Jersey Shore Association for HR and is currently the NJ State Membership Director. She was a member of the National SHRM HR Technology Expertise Panel from 2012-2015 and has taught HRCI and SHRM Certification courses for the last five years.

Broderick holds a BA in English from Kean University and an MA in Liberal Studies from Monmouth University in New Jersey.


Lisa G. Carlton SHRM-SCP, SPHR
Director, Compensation & Benefits
Topeka, Kan. 

Lisa Carlton is the Director of Compensation and Benefits/HRIS/Payroll at Stormont-Vail HealthCare, an acute care health system located in Topeka, Kansas.  She has over thirty years of experience in Human Resources management and administration for both profit and non-profit organizations.  Lisa has served as a SHRM Special Expertise panelist and as SHRM State Council Director and Chapter President in the past.  She is also an Adjunct Professor at Friends University and has presented at the several SHRM and other national conferences. 

Dorothy Douglass, SHRM-SCP, SPHR
Vice President, Human Resources
MS: MutualBank
Muncie, Ind. 

Dorothy Douglass is Vice President of Human Resources & Training at MutualBank.  Douglass began her career with Mutual in 2001 as Human Resources Manager.  She is a graduate of Ball State University and lifelong resident of Muncie, Indiana.

An active member of the community, Douglass has served many local organizations including United Way, East Central Indiana Human Resources Association (ECIHRA) Board of Directors, Alliance for Strategic Growth, Altrusa International of Muncie, Altrusa Foundation Board of Directors, and the YWCA Board of Directors. She is a current member of ECIHRA, the Indiana Banker's Association Human Resources Committee and the BSU Human Resources Advisory Board.

Douglass is also a national member of the Society of Human Resource Management (SHRM), World at Work and Sigma Sigma Sigma Alumnae.  She is certified as a Senior Professional in Human Resources by HRCI, and SHRM-SCP, through SHRM. Douglass served on the SHRM Volunteer Special Expertise Panel on Ethics and Corporate Social Responsibility 2015-16.

Douglass has published various articles and blogs relating to human resources, management, and banking.  You can often find her on LinkedIn and Twitter.

Douglass is married and is an empty-nester, and has recently added another dog to the household menagerie.  

MutualFirst Financial, Inc. and MutualBank, an Indiana-based financial institution, has thirty full service retail financial centers in Delaware, Elkhart, Grant, Kosciusko, Randolph, St. Joseph and Wabash Counties in Indiana. MutualBank also has two Wealth Management and Trust offices located in Carmel and Crawfordsville, Indiana and a loan origination office in New Buffalo, Michigan. MutualBank is a leading residential lender in each of the market areas it serves, and provides a full range of financial services including wealth management and trust services and Internet banking services.

Laura M. Fiore
Associate Vice President, Human Resources
Franklin & Marshall College
Lancaster, Pa. 

Laura Fiore joined Franklin & Marshall College in 2007, and is currently the Associate Vice President for Human Resources. Laura partners with senior leaders of the College to translate the strategic priorities and business plans of the College into human resources operational plans, driving initiatives including employment, employee relations, compensation, training and development, benefits administration and talent planning.  Among the projects that Laura has spearheaded include leading the College’s Human Resources and Payroll teams through the successful accelerated implementation of Ellucian’s Banner Enterprise Resource Planning solution, expanded use of self service tools by the campus community for benefits and open enrollment, and providing more streamlined, electronic solutions for managers. 
Prior to joining Franklin & Marshall, she performed in a Senior Human Resources Generalist position for RR Donnelley.  She earned a Bachelor of Science degree from the University of Scranton in Marketing/Management and her PHR certification.


Vice President of Human Capital Management
Xcelerate Solutions
McLean, Va.

As Xcelerate’s Vice President of Human Capital Management, Jason Hite leads a team of dedicated human resources professionals providing a range of services including workforce planning, compensation and benefits, employee relations, and career development.  In addition to his corporate leadership role, Jason also actively supports several of Xcelerate’s government clients on human capital and organizational change management consulting engagements.  

Over the last 15 years, Jason has served in human capital roles across various industries, including the Federal Government and non-profit, hospitality/tourism, and management consulting organizations.  Prior to joining Xcelerate Solutions, Jason served as Chief Human Resources Officer at the U.S. House of Representatives, under the Office of the Chief Administrative Officer (CAO).  In August 2016, Jason was selected as a “Workforce Game Changer” by Workforce magazine.  This internationally recognized program, now in its sixth year, acknowledges 25 HR professionals under the age of 40 for their positive impact on the profession.

Jason volunteers with the US National Initiative for Cybersecurity Education (NICE) as a member of the Workforce Management Working Group. The National Initiative for Cybersecurity Education (NICE), led by the National Institute of Standards and Technology (NIST), is a partnership between government, academia, and the private sector focused on cybersecurity education, training, and workforce development.

Jason holds a B.S. in Management from St. Francis University (Loretto, PA), M.S. in Human Resources Management from Edinburgh Napier University (Edinburgh, Scotland), and is pursuing a Doctorate in Business Administration (D.B.A.) from Edinburgh Napier University.  He is also certified as a Senior Professional in Human Resources Management (SPHR) and SHRM Senior Certified Professional (SHRM-SCP).

Jason resides in Northern Virginia with his family.

Jill Hood
Senior Director, Marketing and Communications
Summit Group
Smyrna, Ga.

Jill Hood is the Senior Director of Marketing and Communications for Summit Group.  In this role, Jill focuses on leveraging corporate strategy to align and accelerate the performance of internal corporate programs, such as corporate health and wellness programs, through both marketing communication and technology product development – blending traditional and non-traditional communication strategies.  She has been with Summit Group for over nine years and has been in the engagement and recognition field for over 15 years.  Throughout her career, Hood has collaborated with HR departments with clients such as The Coca-Cola Company, Lowe's Home Improvement, Schneider Electric, and United Airlines.

Jill is also a certified Corporate Wellness Specialist, a certified SCRUM Master, and a Lean Belt Six Sigma. 


Victoria Krotzer SHRM-CP, PHR 
Maximum Business Consulting, LLC
Human Resources Consultant
Yorkana, Pa.

Victoria Krotzer, PHR, SHRM-CP, has over 25 years of experience in human resource management.  She received her Professional Certification in Human Resources (PHR) in 2002 and her SHRM-CP Certification in 2015.  Vicki has served as the Human Resources Director and Assistant Vice President for several medium to large companies in York County with locations across nine states and Canada.  She is currently an independent consultant in human resources with Maximum Business Consulting, LLC in York, Pa.

Krotzer served two terms as the Director of the Pennsylvania State Council of the Society of Human Resource Management (SHRM).  She has served on the PA SHRM State Council since 2000 and is the former President of the York, PA SHRM Chapter.  She currently serves on the Technology and HR Management Special Expertise Panel and previously served on the Human Relations Expertise Panel for the Society for Human Resource Management in Alexandria, Virginia.  Also, in 2009, Krotzer also served on an Expert Panel for the Pennsylvania Department of Health for training state universities, public schools and industry on Pandemic Preparedness throughout the state of Pennsylvania.

Krotzer's vast experience in human resources encompasses training, employee relations, unemployment, workers' compensation, handbook and policy writing, FMLA, Payroll, recruiting, COBRA administration, benefits program design, negotiation and administration.

She currently serves as the President of the Board of Directors for Family First Health, a federally qualified health center, in York, where she has served on the board in various positions over the past nine years.


Gene Raymondi
Vestal, N.Y.

Gene Raymondi is the founder and Chief Executive Officer of eni.  He is a national expert in the field of benefit engagement and integrated benefits, with over three decades of experience in the Human Resources field.  Raymondi is an innovative leader and active pioneer in benefit engagement solutions and HR technology.  By designing dynamic integrated benefit solutions and developing complimentary technological applications, he maximizes employee engagement, wellbeing, and productivity within organizations across the nation. 

Raymondi has authored numerous articles and presented on integrated benefit solutions at conferences, associations, and webcasts including SHRM, HR Tech Outlook, Employee Benefit News, Employee Benefit Advisor, BenefitsPRO,, The Human Capital Institute, World Congress, HR Management, and the World at Work Total Rewards Conference.  He has also authored his first book, Beyond Benefits, which details the concept of benefit integration.  Raymondi's vision is to revolutionize how benefits are packaged, delivered and connected to employees in a way that maximizes return on employer investment.


Karin Runett SHRM-SCP, HRM, MS, PHR
Lacey, Wash.


Ms. Runett has thoughtfully served Fortune 500 organizations, including Danaher Corporation, Tyco International, DIRECTV and AT&T as a strategic and consultative HR Business Partner with 14 years of progressive experience in all facets of HR.   As a zealot for employee development and a life-long learner, Ms. Runett is dedicated to facilitating unique and transformative learning and is certified in the 5 Languages of Appreciation, Lominger 360, Zenger Folkman Extraordinary Leader Feedback, DDI, ELI and other training modalities. 

Ms. Runett is proud to support our nation’s Veterans and is an active volunteer with Lake Washington SHRM and the Veterans of AT&T Washington Employee Resource Group.  Ms. Runett has served on the Board of Directors with the Union County, NC SHRM chapter including roles in Workforce Readiness and College Relations, working with students and Veterans to prepare for transition into career paths. In 2016, Ms. Runett served as a Learning Circle Leader at AT&T to help facilitate HR transformation to a 2020 Workforce and is currently a member of the SHRM Technology and HR Management Expertise Panel.

Sarah Schaiper, PHR 

Associate VP, Director, HR Shared Services
Arcadis, North America
Highlands Ranch, Colo.

Sarah Schaiper is the Associate Vice President and Director of HR Shared Services for Arcadis, North America, a natural and built asset design and consultancy firm, where she is responsible for Total Rewards, HR Operations, HRIS, HR Project Management, Compliance and Mobility. She has served in HR and Shared Services roles across a range of industries including healthcare, financial services and banking.  Schaiper has over 16 years of HR and Shared Services experience, including establishing HR project management and shared services functions from the ground up. She has successfully led HR technology and operations teams in large system implementations, outsourcing arrangements and high volume acquisitions.

A true process improvement geek, Schaiper has her Six Sigma green belt. She also has a Bachelors in Psychology. Sarah resides in Denver, Colo.

Jonathan Tanz
Director, HR Transformation
Raleigh, N.C.

Jonathan Tanz is a Director in KPMG's Advisory Services practice out of Raleigh, NC with over 25 years of business and consulting experience. His areas of focus have been leading large scale change management initiatives resulting in organizational and human capital transformation, HR service delivery design and implementation including shared services, outsourcing, and business process redesign. Prior to consulting, Jonathan worked for five years in operations in the public utility/power industry.

Tanz has led both Global, Multi-national and US/North America efforts including HR strategy development and implementation, business case, process and organizational design for HR. His multi-functional background in HR, Finance and IT has contributed to successful projects across a number of industries including Consumer and Industrial, Retail, Life Sciences, Manufacturing, and Financial Services, including significant project and program leadership roles, and membership in the Project Management Institute. Areas of expertise include design of Human Capital operating models, process design, business case/financial modelling, call/service centers, and technology implementation and program management/integration.


Anna Turner, SHRM-CP, PHR, GBA
Sr. Director, Product
Charleston, S.C.

Anna Turner has more than 10 years in software product management with a focus in human resource solutions.  As Sr. Director of Product, Turner is responsible for driving product innovation for the PeopleMatter employer HR software products which transform how companies manage their people and processes.  

Prior to joining Snagajob in 2012, she served as Product Manager for Benefitfocus (NASDAQ: BNFT), where she worked closely with employers to define the product strategy for the company's enrollment and benefit communication solutions.  In addition, Turner has held Product Manager and recruitment roles at Blackbaud (NASDAQ: BLKB) and served as a Past President and board member of the South Carolina Association of Colleges and Employers (SCACE).  

She earned a Master's of Business Administration degree from The Citadel and a Bachelor of Science degree in Marketing from Clemson University.


Patricia Zulic SHRM-SCP, SPHR
Efficient Edge 
San Diego, Calif.


Trisha Zulic is a certified SHRM-SCP HR professional for over 20 years, who has served in the volunteer roles including,.  California State Director of Membership for Society of Human Resource Management (SHRM), SHRM National Technology Panel Member and the former Chair of the SHRM National Conference, attended by more than 15,000 human resource professionals.  Trisha is also on the Board of Advisors for Employee Benefits Adviser Magazine and been interviewed by many media sources and serves as the webinar chair for American Society of Quality.  Having worked as an interim COO on several occasions she has the unique ability to blend HR and Operations that results in a win-win for all parties.

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