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Boundless energy and bold thinking keep the chief talent development officer at eBay driving HR—and her career—forward.
Early in her career, Marianne Jackson found herself succeeding in HR but not enjoying it. “Honestly, I didn’t love working in HR for a long time,” she says. “That’s what drove me to do HR differently.”
She didn’t accept the way that human resources was often viewed as a peripheral administrative function. For her, it was absolutely critical to a business’ success—and deserved respect. “I never stayed in my HR corner,” she says. “I played my role, but I’ve always been on C-level teams and I contributed to every conversation. I didn’t wait for the topic of HR to come up.”
Her convention-bucking character was established at an early age. “I was the wave maker in my family,” she says of her childhood in California. “I was a curious kid, and I didn’t accept the status quo.” She still doesn’t—even in her current position as chief talent development officer at eBay, where she revamped the company’s performance management system.
Her natural curiosity has benefited from an unstoppable drive. “When I say I’m going to do something, I do it,” says Jackson, who has a Bachelor of Arts in psychology and sociology from the University of California, Santa Barbara. She also has been blessed with an apparently bottomless well of energy. When Jackson isn’t working at eBay or her own firm, 3g Human Capital Consulting, she’s serving on five boards.
I decided early on I was not going to do HR the old administrative or bureaucratic way.
In general, your success is measured by the accomplishments of your team, so when your team doesn’t perform, it’s reflected on you.
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