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Helping employees help animals is what drives Jennifer Bell’s success with the Royal Society for the Prevention of Cruelty to Animals (RSPCA) in Brisbane, Australia.
As an HR advisor to the group’s 360 employees, Bell focuses on raising the bar for all HR functions, including recruiting, compensation, engagement and performance. She also travels the world representing her organization at HR and humane society conferences, while at the same time working to complete her MBA; she’s in her final semester.
Bell, 28, touches on everything HR at the RSPCA. For instance, she helped develop and implement a code of conduct for employees and volunteers and then expanded it for both the leadership team and high-potential talent being targeted for recruitment. She also developed and rolled out several programs designed to encourage employees to share skills beyond the ones they use in their jobs, which allows the participants to stretch themselves when new positions become available.
Her efforts seem to be working. The group’s engagement score among all employees is 74 percent. And several new programs that Bell was instrumental in creating have achieved even more-impressive engagement rates, which has earned her high praise from top management.
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