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By Marshall Goldsmith
There are many good employee engagement surveys out there (SHRM has one, for example). Most of them ask about pay, benefits, workplace culture and other external conditions that help people become engaged in their work.
In my new book, Triggers: Becoming the Person You Want to BeTriggers: Becoming the Person You Want to Be, (with Mark Reiter, Crown, 2015), I suggest that we also ask another kind of question—about what employees can do to engage themselves.
“Active questions,” as I call them, are meant to get employees thinking about how to take control of their own engagement—without waiting for external conditions to change. Workers who take this kind of personal responsibility obviously serve companies better. They also make themselves happier.
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