Finally get that promotion? Get exclusive content, tips and tools to help you excel.
Shawn Premer shows how doing the right thing for employees leads to positive business results.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
Deloitte LLP recognized that employees needed a voice in tailoring their career paths to their life stages. In 2005, Cathleen Benko, vice chairman and chief talent officer at Deloitte in Foster City, Calif., launched the Mass Career Customization (MCC) tool to help partners and consultants visualize their career paths.
The tool helps consultants pick projects based on life stage. “You sit down with your manager and decide if you are on an accelerated path or a dial-down path,” Benko explains.
Some projects require high intensity and others don’t, but all are critical to the organization. “If someone is in ‘dial-down’ mode for personal reasons, then you don’t want to be on a mergers-and-acquisition project, which requires a lot of hours and travel. Dialing down doesn’t hurt your career,” Benko stresses, adding that everyone at some point needs to slow down. Meanwhile, “We have other consultants who are in a stage of acceleration who will have a better success rate on high-intensity projects.”
MCC is built into Deloitte’s talent management life cycle from acquisition to performance management to compensation to career development to deployment. The workload dimension is indexed to compensation. If you’re dialed down to 80 percent of your time, your compensation is lowered to 80 percent.
After four years at Deloitte, Mike Jacobson, a financial advisory services senior associate in the Chicago office, discussed his interest in pursuing an MBA, using the MCC framework, with his supervisor. To fit in MBA studies with his work, Jacobson dialed down his schedule to reflect his travel restrictions. He maintains a full-time workload, but his career pace has slowed.
Jacobson says the MCC tool helped him become more articulate about his career/life choices. He adds that solid preparation and getting early buy-in from his leaders were key to his ability to develop a career/life fit that works for him and the business.
Since implementing MCC, Deloitte has seen a 25 percent improvement in employee satisfaction in career/life fit and a 30 percent increase in expectation for future satisfaction of career/life fit. Employees say knowing the option is available eases stress. Retention of top performers has jumped 15 percent.
With MCC rollouts under way in global operations, Benko says it will keep Deloitte competitive.
The author is a contributing editor and former managing editor of HR Magazine.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Choose from dozens of free webcasts on the most timely HR topics.
SHRM’s HR Vendor Directory contains over 3,200 companies