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Employers can't give employees everything they want. But many concerns that employees raise are relatively simple and cheap to resolve. Theresa M. Welbourne, president and CEO of eePulse Inc. and an HR professor at the University of Michigan Business School, is an advocate of frequent online surveys that get to day-to-day issues before they have time to fester and become obstacles to engagement.
Here is a sample of the kinds of comments that Welbourne's surveys turn up regularly:
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