Support through your toughest HR challenges: A network of 285,000 HR professionals.
Shawn Premer shows how doing the right thing for employees leads to positive business results.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Consider Your Options
Do you grit your teeth and wait out the next four years, hoping that things will change and that service-level agreements will be met eventually? Or, do you cut your losses?
Whether it’s due to poor vendor service, a merger or acquisition, or company growth that surpasses the vendor’s capability, you may be faced with a tough decision to sever ties with your current vendor.
You have two choices: Switch to a new vendor that can meet your needs and expectations, albeit risking another poor performance. Or, bring the function back in-house where you have more control but may be lacking in personnel and institutional knowledge about the capability you outsourced.
Both options are viable, but both carry risks. To help you weigh the benefits and costs of switching vendors and prepare to transition to a new one smoothly, start with Susan Ladika’s feature, “Throwing the Switch.” Then, consider what’s involved in bringing a function back in-house with Eric Krell’s article “Backing Up.” This two-part package starts off our Special Report on Outsourcing that also includes a
timely piece on hitching investing advice to your 401(k) plan.
Adrienne Fox is managing editor for HR Magazine.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Talent Attraction Study: What Matters to the Modern Candidate
CA Resources at Your Fingertips
SHRM’s HR Vendor Directory contains over 3,200 companies