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Latest Competency Study Defines New HR Roles
The 2007 HR Competency Study lays out the very model of the modern HR professional.
Just when you thought you had the five basic HR competencies down pat, along comes the 2007 Human Resource Competency Study, which once again raises the skills threshold for the human resource profession. According to the study, it is no longer sufficient for HR professionals to master Strategic Contribution, Personal Credibility, HR Delivery, Business Knowledge and HR Technology; they must also become experts at “credible activism”—a role that requires HR to perform with attitude.
Longtime Society for Human Resource Management (SHRM) associate Dave Ulrich, partner and co-founder of The RBL Group, one of several organizations that worked on the study, says HR professionals “must have a point of view and take a position.” Reminiscent of former SHRM Board Chair Johnny Taylor’s call for “courageous” HR, isn’t it?
The study, which was designed to identify major competencies that HR professionals need and to track the major trends in the HR management field, gathered data from respondents in North America, Latin America, Europe and Asia. It was conducted by The RBL Group and the University of Michigan’s Ross School of Business in cooperation with SHRM, IAE Universidad Austral in Argentina, the Irish Management Institute,
Tsinghua University in China, the Australia Human Resource Institute and the National HRD Network in India. In addition to wearing the Credible Activist hat, the study identified five additional roles that HR professionals must master:
Whew! Credible Activist, Cultural Steward, Talent Manager/Organizational Designer, Strategy Architect, Business Ally and Operational Executor—all at the same time! It sounds daunting, but HR professionals who are key contributors to the success of their organizations will embrace the challenge.
As Dave Ulrich puts it: “It’s no longer enough for human resource professionals to just want to contribute to the bottom line. They need to know how to do this and have the ability to use what they know.” For more information about the HR Competency Study, see “New Competencies for HR.”
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