Get access to the exclusive HR Resources you need to succeed in 2018.
Sign up for free email newsletters and get more SHRM content delivered to your inbox.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 14 cities across the U.S. this fall.
Gain the skills you need to rise to the next level in your career. Jon us at SHRM's Leadership Development Forum, October 2-3 in Boston.
Ever wonder about the net effect of outsourcing human resource services? Get the facts before you make a move.
Human resource outsourcing has become increasingly important as HR professionals seek ways to reduce time and energy spent on transactions and administration so they can concentrate on more strategic activities that contribute to their organizations’ goals.
Many HR departments are holding on to talent management, recruiting and succession planning functions while handing off to providers payroll, benefits administration and other routine tasks. To help you better understand the dynamics in this changing HR outsourcing environment, this special report looks at the state of HR outsourcing from a quantitative and qualitative perspective.
The opening pages provide data on HR professionals’ experiences with and expectations for outsourcing, as well as data on the growing market for end-to-end HR business process outsourcing. In the article that follows, contributing editor Bill Roberts tries to answer the question: Is the down economy a buyers’ or sellers’ market for HR outsourcing services?
Sizing Up the HR Outsourcing Market
To understand how HR professionals view outsourcing, the Society for Human Resource Management (SHRM) sent an e-mail survey to randomly chosen members during the week of Aug. 18, 2008. Human resource professionals from 891 organizations responded to the SHRM Weekly Survey, and their responses were compared with those from a similar poll conducted by SHRM in 2004.
View Charts and Graphs:
The Business Process Outsourcing Market
Everest Research Institute, the research arm of Dallas-based outsourcing consultancy Everest Global Inc. that tracks the human resource business process outsourcing (BPO) market, defines a BPO deal as one that covers three or more HR processes for 3,000 or more employees. The average deal covers 10,000 employees and almost always includes payroll and benefits administration. These recent findings by the institute are based on more than 220 deals signed as of the end of 2007.
The Future of HR Outsourcing
The Society for Human Resource Management (SHRM) sent an e-mail survey to randomly chosen members during the week of Aug. 18, 2008, asking what their companies’ plans are for outsourcing HR functions. HR professionals from 891 organizations responded to the SHRM.
The author, technology contributing editor for HR Magazine, is a freelance writer based in Prunedale, Calif.
SHRM survey report:
HR’s Evolving Role in Organizations and Its Impact on Business Strategy
SHRM survey report:
Staying Ahead of Change: Evolving Realities and Expectations in HR Outsourcing (Towers Perrin)
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
The SHRM Member Discounts program provides member-only access to discounts on products and services you can apply to your life and career, and share with your company.
SHRM’s HR Vendor Directory contains over 10,000 companies