Not a Member? Get access to HR news and resources that you can trust.
HR professionals share their advice for minimizing worker stress and boosting retention.
Is your employee handbook ready for the changing world of work? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Virtual SHRM-CP/SHRM-SCP Certification Prep Seminars kick off September 12 and fill up fast!
Expand your influence and learn how to become an effective leader. Join us in Phoenix, AZ | OCTOBER 2 - 4, 2017
Vol. 45, No. 8
Then ask the people who know best if a concierge service would be useful: your employees. You might even hire a consultant to conduct a comprehensive needs assessment, including employee surveys and focus groups, interviews with senior management, exit interviews, and a thorough look at industry benchmarks.
If possible, avoid offering concierge services in isolation. “It’s very difficult to market resources to your employees—if they don’t know about them or understand them, they won’t use them,” says Karol Rose, managing director of consulting with LifeCare.com in Westport, Conn. “By offering a concierge as part of your total package of benefits and policies, you get a comprehensive approach that allows employees to choose.”
Don’t be afraid to ask for innovations or to negotiate terms and prices. Also be sure to check references—and to listen to your instincts about how responsive the concierges seem.
Even so, your company’s own lawyer should study all agreements, waivers and disclaimers to make sure you’re protected in case the worst happens.
– Karla Taylor
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Choose from dozens of free webcasts on the most timely HR topics.
SHRM’s HR Vendor Directory contains over 3,200 companies