Get access to the exclusive HR Resources you need to succeed in 2018!
SHRM board member David Windley discusses how unconscious bias can derail workplace diversity efforts.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
LAS VEGAS—For successful organizations, leadership matters, and in these economic times it matters more than ever, Art Jackson, president and chief consultant of ENPM Inc., in Woodbridge, Va., told attendees at his June 26, 2011, session on “Performance-Maximizing Leadership: Getting Folks to Show Up With Their A-Game” at the Society for Human Resource Management's (SHRM) 63rd Annual Conference & Exposition.
Jackson, who honed his leadership skills as a business consultant and as a student at the U.S. Military Academy at West Point, quoted leaders such as Winston Churchill and Vince Lombardi to underscore his message that the best leaders not only realize their own greatness but also inspire others to be great.
“ ‘I can’ are the two most important words in the English language,” he said. “As a leader, you have to generate greatness in everyone you come in contact with.”
That means starting with yourself: “You show others how to be great by being great yourself,” he said.
Encouraging employees to bring their A-game to work day after day is a continual process, Jackson said, that requires constant reinforcement and positive reward. He recommended that HR leaders do this by giving employees regular feedback, acting with honesty and integrity in interactions with staff, and sharing “an inspired vision” of what greatness means for their business.
He challenged the traditional leadership paradigm that only some people can achieve greatness only some of the time and that only a harsh, hostile environment creates great leaders. Instead, Jackson posited that performance-maximizing leaders create expectations of greatness for everyone in their organization, challenge employees to perform their best work consistently, and employ initiatives that coach, empower and encourage.
Jackson told HR professionals that they play a pivotal role in their organization and can significantly influence the likelihood of its success. “You are all leaders in your organizations, regardless of where you fall on the org chart,” he said.
Desda Moss is managing editor of HR Magazine.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Choose from dozens of free webcasts on the most timely HR topics.
SHRM’s HR Vendor Directory contains over 3,200 companies