Spring 2013 Managing Smart


Lead with Hope
Spreading hope is a management strategy that costs nothing and pays big dividends. Hope gives employees the power to effect change. Engage your employees by being a model of hope in systematic, concrete ways.

Insider Training
Internal experts are an effective, affordable way to improve operations. If you are an expert on a particular part of the business, offer your knowledge in a formal setting to other employees. Or, find internal experts to enhance the skills of your team members. And, look for opportunities for your employees to train others on their expertise.

Collective Leadership
A new type of participative leadership model meets the realities of operating a 21st century business. Collective leaders encourage transparency, collaboration and accountability. Learn five principles to become a collective leader.

Disconnect and Reboot
Your employees need a digital break to recharge their internal batteries. Set a goal with your employees to turn off the smart phones and laptops for a period of time each week to encourage uninterrupted thinking and face-to-face interaction. Break the unforgiving cycle of 24/7 nonstop work.

Resources for Managers
Books and online tools to help managers do their jobs better.


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