Winter 2013 Managing Smart

Jan 22, 2013

Offense is the Best Defense Against Underperformers
Underperforming employees know they aren't up to snuff. But instead of correcting their behavior or asking for help, some underperformers will engage in behavior designed to deflect blame or to cover their tracks. Learn how to spot the signs of aggressive underperformers and to deal with them head on.

Putting the 'Person' in Personnel Decisions
Screening and developing the right skill sets for a position is essential. But managers who place too much emphasis on job qualifications mistakenly ignore personal qualities that, when combined with competencies, result in extraordinary performance.

Be a Change Capitalist
Change is usually initiated from the top down, but that doesn't mean you can't be a change leader and influencer. To become a valued change leader, make opportunities to be part of the change—even when your name isn't on the sponsor list.

Giving Virtual Pats on the Back
Online Facebook- and Twitter-like employee recognition programs give instant and companywide praise to workers. These platforms are quickly becoming a cost-effective way to reward employees who have been asked to do more with less.

Resources for Managers
Books and websites to help managers do their jobs better.


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